Side by side
Alloy Navigator vs Infronest Problem Management
Both stand on it problem management software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Free trial AndroidAPIiPhone+5
Choose Alloy Navigator if your IT team needs service management workflows, a self-service portal, and integrated asset management with cloud or on-premises deployment options. Look elsewhere if you need a free plan; also account for additional cloud hosting fees when estimating costs.
Visit Alloy Navigator
Free trial AndroidAPIiPhone+5
The workflow connects incident investigation to known-error records and change planning. Review the listed plan costs and the stated absence of external compliance certification before choosing it.
Visit Infronest Problem ManagementThe facts
| Alloy Navigator | Infronest Problem Management | |
|---|---|---|
| Free plan | A free trial | A free trial |
| Open source | No | Not published |
| Runs on | Android, API, iPhone, Linux, Mac, Self-hosted, Web, Windows | Android, API, iPhone, Linux, Mac, Self-hosted, Web, Windows |
| Lowest paid plan | Alloy Navigator Explorer: $19 per technician a month | Starter: ₹29,999 a month |
| Plans published | 3 | 3 |
| Maker | Not published | Not published |
| Website | alloysoftware.com | infronest.com |
| On it problem management software | #7 of 39 | #11 of 39 |
Alloy Navigator: what it does well
- Includes ITIL processes and configurable workflow components.
- Customizable self-service portal needs no coding.
- Supports on-premises, SaaS, Azure, and AWS deployment.
- Offers native iOS and Android apps and an inventory scanner.
- Plans include unlimited requesters.
What to know first
- There is no free plan.
- Cloud hosting fees are additional to base product prices.
- Explorer is limited to 3 technicians.
Infronest Problem Management: what it does well
- Links problems to incidents and affected assets.
- Tracks workarounds and permanent fixes.
- Known-error workarounds have a dedicated database endpoint.
- Starter and Professional include a 14-day trial.
- Internal comments can keep investigation notes with the team.
What to know first
- No free plan is listed.
- No external compliance certification yet, according to Infronest.
- Starter is billed at ₹29,999/mo.
- Enterprise pricing is scoped to team requirements.
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