Side by side
Airtel Hosted Contact Center vs Kedeyo Cloud Contact Center
Both stand on call center software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Paid Web
Airtel Hosted Contact Center combines calling, IVR, knowledge access, browser workspaces and reporting. Its managed hosting and stated scaling model may fit organizations adjusting contact capacity, subject to a quotation.
Visit Airtel Hosted Contact Center Paid APIWeb
Kedeyo combines contact-center calling, messaging, IVR, and AI analysis for Indian teams. Pricing starts at ₹999/user/mo, while plan limits and additional messaging or calling charges require close review.
Visit Kedeyo Cloud Contact CenterThe facts
| Airtel Hosted Contact Center | Kedeyo Cloud Contact Center | |
|---|---|---|
| Free plan | Not published | No |
| Open source | Not published | Not published |
| Runs on | Web | API, Web |
| Lowest paid plan | Not published | Starter: ₹999 a month |
| Plans published | None | 3 |
| Maker | Airtel Hosted Contact Center | Kedeyo Cloud Contact Center |
| Website | airtel.in | kedeyo.com |
| On call center software | #112 of 122 | #108 of 122 |
Airtel Hosted Contact Center: what it does well
- Supports inbound, outbound and digital channels
- Intelligent IVR handles repetitive inquiries
- Real-time dashboards show KPIs and insights
- Custom reports can be auto-delivered
- Capacity can scale with traffic
What to know first
- Pricing is available only on request
- Service is described as web-based
Kedeyo Cloud Contact Center: what it does well
- Inbound and outbound calling
- Omnichannel agent interface
- AI tools included in every plan
- WhatsApp Business Solution Provider
- Browser and API access
What to know first
- No free plan or trial
- Outbound minutes have daily plan limits
- WhatsApp templates and SMS use carrier rates
- Listed maximum agents: 2
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