Side by side
AceCX vs Thulium
Both stand on call center software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Free trial AndroidiPhone
AceCX offers broad channel coverage, routing, integrations, and mobile or browser access. Compare seat minimums and trial allowances with your team size before choosing a plan.
Visit AceCX Free trial AndroidAPIiPhone+1
Thulium brings multichannel support, calling tools, AI assistance, analytics, and integrations together. Plan limits and pricing make the Standard and Premium tiers the clearest starting points.
Visit ThuliumThe facts
| AceCX | Thulium | |
|---|---|---|
| Free plan | A free trial | A free trial |
| Open source | Not published | Not published |
| Runs on | Android, iPhone | Android, API, iPhone, Web |
| Lowest paid plan | Starter: $9.99 per user a month | Thulium Standard: 279 PLN a month |
| Plans published | 4 | 3 |
| Maker | Not published | Thulium |
| Website | acepeak.com | thulium.com |
| On call center software | #53 of 122 | #49 of 122 |
AceCX: what it does well
- Covers voice, SMS, chat, and social channels
- Cross-channel interaction history for agents
- Skills routing by language and intent
- Includes major CRM integrations
- 14-day trial has no feature lockouts
What to know first
- No free plan
- Trial limits calls and SMS segments
- Professional requires three seats
- Enterprise requires ten seats
Thulium: what it does well
- Phone, email, chat, and Messenger in one panel
- Built-in AI assistant in every plan
- AI Voice Analytics for conversations
- More than 70 listed integrations
- 14-day trial with five Premium licenses
What to know first
- Standard is limited to 10 licenses
- Standard supports three phone queues
- No free plan
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