Side by side
3CLogic vs Convin
Both stand on call center speech analytics software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Free trial APISelf-hostedWeb
3CLogic combines contact center functions with configurable voice AI and integrations for enterprise systems. Buyers will need to contact sales for pricing; no free plan is listed.
Visit 3CLogic
Free plan AndroidAPIiPhone+1
Convin combines conversation analysis, live agent guidance, and automated quality scoring across several channels. Its free offering is focused on manual quality management; broader customized plans have pricing on request.
Visit ConvinThe facts
| 3CLogic | Convin | |
|---|---|---|
| Free plan | A free trial | Yes |
| Open source | Not published | No |
| Runs on | API, Self-hosted, Web | Android, API, iPhone, Web |
| Lowest paid plan | Free or on request | Free or on request |
| Plans published | 2 | 2 |
| Maker | 3CLogic | Not published |
| Website | 3clogic.com | convin.ai |
| On call center speech analytics software | #3 of 37 | #1 of 37 |
3CLogic: what it does well
- No-code tools for creating and managing voice engagements
- Agents can connect to external systems through APIs and webhooks
- Includes analytics, dashboards, and automated quality assurance
- Supports ServiceNow CSM, ITSM, and HRSD
- Advertises 24/7 global support
What to know first
- No free plan
- Pricing is available on request
- No trial duration is stated
Convin: what it does well
- Analyzes voice, video, and email interactions.
- Supports analysis in 70+ languages.
- Offers on-premises and two cloud deployment options.
- Automates quality scoring across calls, chats, and email.
- Includes a free manual QA plan.
What to know first
- Customized plan pricing is available on request.
- The free plan is limited to quality management features.
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