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1Scan for outdated or missing drivers - takes under a minute2Repair Windows errors before they cause bigger problems3Fix the driver behind crashes, sound loss and screen glitchesBitget CEO Gracy Chen says she is “not expecting to recover a lot of funds” after unauthorized transfers from the exchange’s wallet infrastructure. As of Quartz’s October 2, 2026 report on Chen’s CNBC interview, about $1.1 million had been frozen—but Bitget had not disclosed how much, if any, had been returned to it. Frozen funds are not the same as recovered funds.
How much of the $388 million has Bitget recovered?
The amount returned to Bitget was undisclosed in Quartz’s October 2, 2026 report. CNBC, as reported by Quartz, put the amount frozen at approximately $1.1 million. Chen said frozen assets had not necessarily been returned to Bitget and declined to say how much had actually been recovered. The frozen figure therefore cannot be treated as a recovery total. Quartz’s report
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Chen’s comment describes her expectation, not a final accounting of the funds. The amount frozen could change, and the report does not establish what ultimately happened to those assets.
Why Bitget’s estimate rose from $351.6 million to about $388 million
Bitget’s current estimate of the theft is approximately $388 million, revised from its initial $351.6 million figure. The company says the updated total followed reconciliation of transfers across 12 wallet addresses; it is not an additional theft. Bitget says unauthorized transfers began on September 24, 2026, from portions of its hot and warm wallet infrastructure. Bitget’s incident explainer
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What Bitget says was affected
According to Bitget, the incident affected hot and warm wallets across 11 blockchains: Ethereum, XRP Ledger, Zcash, TRON, Arbitrum, Optimism, Base, BNB Smart Chain, Avalanche, Algorand and Celestia. The company says cold wallets were unaffected, private-key compromise had been ruled out based on the investigation to date, and user account balances were not affected. Bitget described its temporary withdrawal pause as a security measure. These are the company’s statements about the incident. Bitget’s incident explainer
What investigators have said about the attack
Bitget describes the attack as involving a vulnerability in a third-party security product, internal access credentials and forged withdrawal commands that bypassed normal risk checks. In a preliminary September 28, 2026 status report, Mandiant described unauthorized privileged access to third-party security appliances, a web shell and command-and-control connection, and movement to a production wallet job server. Mandiant said its investigation was ongoing. Bitget later said independent reports from Mandiant and SlowMist were available by September 30. The sources cited here do not identify the affected product vendors. Bitget’s progress update · Mandiant’s preliminary report · Bitget Support Center update
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The attack has not been publicly attributed to North Korea in the reporting cited here. Chen had earlier said preliminary technical indicators were consistent with known North Korean hacking groups, but Quartz reported that the Mandiant and SlowMist reports did not attribute the incident to a group. Attribution remains unconfirmed in that reporting. Quartz’s report · SlowMist investigation progress report
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How the Protection Fund and Proof of Reserves relate to the loss
Protection Fund
Quartz reported that Bitget’s Protection Fund was above $464 million before the incident, fell below $200 million afterward, and was later rebuilt to above $300 million. Chen said Bitget replenished it with company capital and would absorb the financial impact rather than pass it to users. Those reported fund figures and statements do not show that the stolen assets themselves were recovered. Quartz’s report
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Proof of Reserves
Bitget’s September 30, 2026 Proof of Reserves announcement reported an overall reserve ratio of 131% across 19 covered assets, based on a September 29 snapshot, with each covered asset above 100%. The company says Proof of Reserves compares assets with covered user balances and is separate from the Protection Fund. It does not measure how much of the stolen money has been returned. Bitget’s Proof of Reserves announcement
Independent reader supportYour contribution helps us test, update, and keep practical guides available for everyone.What Bitget’s recovery bounty offers
Bitget’s incident response program states a bounty of 5% for eligible voluntary assistance that directly results in funds being frozen or recovered, subject to the program’s terms and exclusions. The bounty is not evidence that those funds have been returned to Bitget. Bitget’s incident progress page
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