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Best Contact Center Analytics Software in 2026 — page 2

  1. 26

    MaxContact Conversation Analytics

    Paid Web
    4.4 Pricing on request Visit site
  2. 27

    NiCE Quality Management

    Paid Web

    NiCE Quality Management combines monitoring, speech analysis, sentiment analysis, and scorecards in web-based suites.

    4.4 From $110/mo Visit site
  3. 28

    Talkdesk Interaction Analytics

    Paid Web

    Talkdesk Interaction Analytics brings interaction and journey analysis together with a set of paid plans that differ in their listed capabilities.

    4.3 Pricing on request Visit site
  4. 29

    OpenText Contact Center Analytics

    Paid Web
    4.2 Pricing on request Visit site
  5. 30

    Uniphore Conversation Insights Agent

    Paid Web
    4.0 Pricing on request Visit site