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Best Communication Platform as a Service (cPaaS) Platforms in 2026

  1. 1

    LiveKit Agents

    Free plan Open source AndroidAPIiPhone+5

    LiveKit Agents offers a framework for realtime agents with flexible deployment, telephony, and observability tools.

    8.9 Free plan · paid from $50/mo Visit site
  2. 2

    Ably Chat

    Free plan AndroidAPIiPhone+1
    7.6 Free plan · paid from $29/mo Visit site
  3. 3

    Daily

    Free plan AndroidAPIiPhone+1

    Choose Daily if you are building real-time voice, video, or AI experiences and want APIs, SDKs, or an embeddable call component.

    7.4 Free plan · paid from $0.00 Visit site
  4. 4

    PubNub Chat

    Free plan AndroidAPIiPhone+4
    7.2 Free plan · paid from $98/mo Visit site
  5. 5

    Stream Chat

    Free plan AndroidAPIiPhone+1
    7.1 Free plan · paid from $399/mo (annual) Visit site
  6. 6

    Gupshup

    by Gupshup
    Free plan APIWeb

    Gupshup combines conversational agents, campaign tools, channel support, and human escalation.

    7.0 From $0.00 Visit site
  7. 7

    Twilio Segment

    by Twilio Segment
    Free plan AndroidAPIiPhone+1

    Choose Twilio Segment if your team needs customer profiles, identity resolution, and audience activation across web and mobile channels.

    6.9 Free plan · paid from $120/mo · 14-day trial Visit site
  8. 8

    Agora Chat

    Free plan AndroidiPhoneWeb+1
    6.7 Free plan · paid from $0.05/user/mo Visit site
  9. 9

    100ms

    Free plan AndroidiPhoneWeb
    6.5 Free plan · paid from $0.00 Visit site
  10. 10

    EnableX Video API

    Free trial AndroidAPIiPhone+2

    EnableX offers video components with several call formats, deployment choices, and data controls.

    6.3 30-day trial Visit site
  11. 11

    Sendbird Chat

    Free trial AndroidAPIiPhone+1
    6.0 From $349/mo (annual) Visit site
  12. 12

    Amazon Chime SDK PSTN Audio

    Paid AndroidAPIiPhone+2
    5.9 Visit site
  13. 13

    Mitto

    by Mitto
    Free trial APIWeb

    Mitto combines messaging APIs, campaign management, webhooks, and SMS-based 2FA under a pay-as-you-go model.

    5.9 Visit site
  14. 14

    Pusher Channels

    Free plan AndroidiPhoneWeb
    5.9 Free plan Visit site
  15. 15

    Airtel IQ

    Paid APIWeb

    Choose Airtel IQ if your business needs voice, SMS, and WhatsApp capabilities in one service, including messaging, telephony, or commerce workflows.

    5.7 Pricing on request Visit site
  16. 16

    Dolby.io Streaming

    by Dolby.io Streaming
    Paid API

    Dolby.io Streaming combines low-latency delivery with transcoding, multistreaming, metadata, clipping, monitoring, and access controls.

    5.4 Pricing on request Visit site
  17. 17

    Zenvia RCS for Business

    Paid AndroidAPIWeb

    Zenvia adds verified identity, rich media, analytics, and SMS fallback to business messaging. Its Android focus, opt-in requirement, and request-based pricing should guide evaluation.

    5.2 Pricing on request Visit site
  18. 18

    Telnyx Voice API

    Paid AndroidiPhoneWeb
    4.6 From $0.00 Visit site
  19. 19

    8x8 CPaaS Voice

    Paid Web
    4.5 Pricing on request Visit site
  20. 20

    CM.com Mobile Service Cloud

    Paid Web
    4.5 Pricing on request Visit site
  21. 21

    Bandwidth Voice API

    Paid
    4.4 Pricing on request Visit site
  22. 22

    LINK Mobility WhatsApp Business API

    Paid Web
    4.4 Pricing on request Visit site
  23. 23

    Telesign Verify

    Paid AndroidiPhoneWeb
    4.3 Visit site
  24. 24

    Tata Communications CPaaS

    Paid AndroidiPhoneWeb
    4.2 Pricing on request Visit site
  25. 25

    Route Mobile WhatsApp Business Platform

    Paid
    4.1 Visit site

#1Places #1, #2, #3, #4, #5 on this list can be bought by the makers of the software on it. See the price

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