Freedom251 › Communication Platform as a Service (cPaaS) Platforms
Sendbird Chat

Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Free trial | No overages allowed · All pro features · No credit card required · Community support | Free |
| Starter 5K | Billed annually, or $399/month billed monthly · 5K MAU · Messaging essentials · Basic moderation · Ticketed support · Overages may apply | $349 a month |
| Pro 5K | Billed annually, or $599/month billed monthly · 5K MAU · All Starter features · Translation · Data export · Image moderation · Supergroup channel · Overages may apply | $499 a month |
| Enterprise | Custom pricing for millions of MAU · Select from all features · Dedicated or shared server · Various levels of support · Add-on products | On request |
As sendbird.com lists them, read 9 Oct 2026. The maker's own page has the final word.
Facts from Sendbird Chat's own pages
- Compliance
- Sendbird lists SOC 2, ISO 27001, GDPR, and HIPAA with BAA among its compliance frameworks. · sendbird.com, 9 Oct 2026
- Data residency
- Sendbird says regional hosting is available to support data residency needs and that flexible data retention settings can align with customer policy. · sendbird.com, 9 Oct 2026
- Founded
- 2013 · sendbird.com, 28 Sept 2026
- Headquarters
- San Mateo, California, USA · sendbird.com, 28 Sept 2026
- Integrations
- The chatbot interface supports chatbots that send and receive messages, while post-event webhooks can support custom notifications, CRM, and support desk integrations. · sendbird.com, 9 Oct 2026
- Media and engagement
- Chat supports audio, video, images, GIFs, files, offline messages, message threading, announcements, scheduled messages, polls, and translation. · sendbird.com, 9 Oct 2026
- Messaging
- Features include private one-to-one and group chat, public group chat, supergroups, receipts, presence, push notifications, reactions, and mentions. · sendbird.com, 9 Oct 2026
- Moderation
- Moderation features include a dashboard, AI image moderation, profanity and domain filters, user blocking, banning, muting, and reporting. · sendbird.com, 9 Oct 2026
- Purpose
- Sendbird Chat provides SDKs and a chat API for building in-app messaging experiences. · sendbird.com, 9 Oct 2026
- SDK languages
- The Chat SDKs listed include Android, iOS, JavaScript, .NET, Unity, and Flutter. · sendbird.com, 9 Oct 2026
- Security
- Sendbird states that its server supports TLS v1.3, message files use AES256 encryption, and IP whitelisting is available. · sendbird.com, 9 Oct 2026
- Support
- The product page describes SDKs, UI kits, sample apps, dashboards, documentation, and white-glove support for developers. · sendbird.com, 9 Oct 2026
- UI kits
- Sendbird offers prebuilt chat UI kits for web with React, iOS, Android, and React Native. · sendbird.com, 9 Oct 2026
- Usage limits
- The pricing comparison lists message retention of six months and says extended message retention is available on Enterprise. · sendbird.com, 9 Oct 2026
- Who it serves
- Sendbird says its platform supports delivery and rideshare, e-commerce and retail, healthcare, travel and hospitality, and financial services businesses. · sendbird.com, 9 Oct 2026
Where Sendbird Chat stands on Freedom251
- Communication Platform as a Service (cPaaS) Platforms#11 of 26
- Chat Api#20 of 26
- Chat APIs#28 of 32
