The Tool Desk
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Free plans can be ongoing rather than trials, but their limits differ. The four products below are the named options supported by available current vendor information and dated comparisons; claims are qualified where the vendor pages do not clearly establish a particular free-plan cap. Pricing and packaging can change, so check the linked vendor page before signing up.
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Free live-chat software compared
| Tool | Free-plan fit and capacity | Notable features | Important limit |
|---|---|---|---|
| tawk.to | Teams seeking many agents, sites, or chats | Website chat; optional paid services | The vendor says core software has no agent, chat-volume, or widget-site limits; some extras cost money. |
| Crisp | Solo operators or very small teams | Website widget, shared inbox, mobile apps, SDKs | Two seats; no AI credits on the free plan. |
| HubSpot Service Hub | Teams already using HubSpot or wanting chat tied to its customer-service stack | Live chat within HubSpot; CRM-oriented workflow | Free tier supports up to two users and includes HubSpot branding. |
| Zoho SalesIQ | Teams weighing chat alongside visitor insights or Zoho tools | Operator chat sessions, visitor insights, and bot features vary by plan | A 2026 comparison reports 100 free sessions monthly and three operators; the captured Zoho pricing page does not clearly establish the free-plan row. |
“Sessions,” “chats,” and “conversations” are not necessarily interchangeable measures. A session allowance should not be treated as a guaranteed number of distinct customers or completed support cases.
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1. tawk.to: best when agent or chat-volume limits are the main concern
tawk.to is a website live-chat platform for businesses that want several people to answer visitors without paying a software subscription for the core service. Its FAQ says the software is free to use when you answer chats yourself, with no limits on agents, chat volume, or sites carrying widgets. That makes it the strongest fit in this group when headcount or chat volume would rule out a small-seat or capped plan.
#1 Best Overall
- Digital Stereo Sound: Fine-tuned drivers provide enhanced digital audio for music, calls, meetings and more
- Rotating Noise Canceling Mic: Minimizes unwanted background noise for clear conversations; the rotating boom arm can be tucked out of the way when you’re not using it
- Handy In-line Controls: Simple in-line controls on the headset cable let you adjust the volume or mute calls without disruption
- Plug-and-Play USB Computer Headset: Simply plug the USB-A connector into your computer and you’re ready to talk or listen without the need to install software
- Padded Comfort: Comfortable headphones with adjustable headband features swivel-mounted, leatherette ear cushions for hours of comfort and is easy to clean
What it includes and what can cost extra
The core proposition is free website chat. The vendor also offers optional paid services, including hired agents, AI, and branding removal; these should be understood as add-ons rather than prerequisites for using the core chat software. tawk.to describes these as extras on its add-ons page.
Setup and trade-offs
The product page describes adding team members and installing the widget with a snippet or supported installers. This is a practical choice for a team able to monitor its own inbox. A free widget does not staff itself: configure what visitors see when nobody is online, and avoid implying that an unanswered prompt will receive an immediate reply.
The trade-off is that the free core service and optional paid capabilities are distinct. If removing vendor branding or adding paid assistance is essential, budget for the relevant extra instead of assuming it is part of the free tier.
Rank #2
- How it Fits: On-ear compact design may feel snug initially—adjust properly and wear 30-60 minutes daily for the first week. Optimal comfort achieved after 1-2 weeks as ear cups conform to your ears. Take 10-minute breaks during extended use.
- Wired computer headset with foldable design; ideal for calls, meetings, online learning, and more. Compact headset measures 6.1" W x 7.2" H with 2.8" ear cups and 4.4" boom mic. Ideal fit for small to medium head sizes
- Flexible, adjustable boom mic can be positioned at any angle; unidirectional mic reduces the background noise to ensure crisp, bright conversations (Provided that your conversation is under the correct direction of the microphone)
- 32mm speaker drivers offer an immersive listening experience with clear sound quality
- One-touch mute/unmute with intuitive in-line control box; Using microphone, slide the button upward to unmute and enabled audio settings in your device. For USB connection, ensure the 3.5mm jack (4-pin) is fully inserted into the USB adapter. For direct 3.5mm connection, first remove the USB adapter from your device
2. Crisp: best for a small team that wants a shared inbox
Crisp’s pricing page describes a free-forever tier with a website chat widget, shared inbox, mobile apps, and SDKs. For a solo operator or a small team that wants conversations organized in one place and mobile access, those features make it a focused entry point.
Seats and AI
The free tier includes two seats, so it fits a two-person operation better than a growing support team. It includes no AI credits. A business that needs more seats or AI functionality must look beyond the free allowance; do not count on AI usage being included merely because the product has paid AI features.
Where it fits
Crisp is a sensible shortlist candidate when an inbox shared by a very small team matters more than unlimited staffing. Its published free-plan description establishes a website widget and inbox, not a broad set of channel or ecommerce integrations; those should not be assumed from the free-plan summary.
Rank #3
- Digital Stereo Sound: Fine-tuned drivers provide enhanced digital audio for calls, meetings, music, and more
- Rotating Noise-Canceling Mic: Minimizes unwanted background noise for clear conversations; the rotating boom arm can be tucked out of the way when not in use
- Handy Inline Controls: Simple inline controls on the headset cable let you adjust the volume or mute calls without disruption
- USB-C Plug-and-Play: Simply plug the USB-C cable into your computer, including MacBook Neo laptops, and you're ready to talk or listen without installing software.
- Padded Comfort: Comfortable USB C headphones with adjustable headband feature swivel-mounted, leatherette ear cushions for hours of comfort
3. HubSpot Service Hub: best for teams already working in HubSpot
HubSpot offers a $0 Service Hub tier with live chat, making it relevant to teams that want website conversations within HubSpot’s customer-service environment. The current Service Hub pricing page specifies up to two users on the free tier and says live chat includes HubSpot branding.
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Two users is the current vendor-stated free allowance. A 2026 comparison page reports unlimited free users, but that conflicts with HubSpot’s current pricing page; the vendor page is the better authority for the current cap. The free live-chat widget also carries HubSpot branding, which matters if you need an unbranded customer-facing experience.
Who should choose it
HubSpot is most compelling when your team already uses HubSpot or wants chat as one part of a CRM and customer-service setup, rather than a standalone widget. If more than two people need free access, or visible HubSpot branding is unacceptable, this tier does not meet that requirement.
Rank #4
- ✅【Outstanding Noise cancelling Microphone】 The headphones with unidirectional boom 270°microphone that only picks up your voice and block out unwanted background noises. Also, you can wear it on the left or right ear as you like.
- ✅【All-Day Comfort for All Head Shape】 Eaglend always designed for all-day comfort using, there will be no restraint pressure, with the adjustable headbend fit adult and kids easily.The soft protein memory foam earpads is made of high-level breathable materials，ROHS certified materials prevent your ears from heat and sweat.
- ✅【Enhanced sound performance & 40mm audio driver】:Corded phone headset with built-in audio sound card, Eaglend sound lab tested thousands of times for your daily conversation/music/movie/gaming, bringing you extra clear and bass for pleasant experience.
- ✅【USB/3.5mm Connection】 The headphone is designed for multiple use, 3.5mm audio cable with USB In-line audio volume control (cord length 5+4 feet)，with mic mute &indicators /speaker mute.Compatible with PC/Tablet/Mac/iOS/laptop /Android phone and other devices."
- ✅【Global warranty &multi-purpose】24 months warranty by eaglend. Great ideal for online courses, Skype chat, call center, Webinars Presentations, Office, Business, Rosetta Stone, Dragon Speaking, Conference Calls and more.
4. Zoho SalesIQ: consider it for chat plus visitor insights
Zoho SalesIQ combines website chat with visitor-insight and bot capabilities that vary by plan. Its pricing page describes operator chat sessions, visitor-insight limits, bots, and higher-tier features, making the product relevant to teams evaluating chat alongside a broader view of website visitors or other Zoho tools.
Reported free allowance
A 2026 HubSpot comparison reports three operators and 100 sessions per month on Zoho SalesIQ’s free plan. Zoho’s captured pricing page does not clearly expose the free-plan row, so those figures are comparison-reported rather than clearly confirmed on the vendor page here. Treat the 100 figure as sessions, not necessarily as 100 unique visitors or resolved conversations.
Fit and limitation
Zoho SalesIQ merits consideration when visitor insight is part of the reason for adding chat and a session-based allowance suits the expected workload. The free-plan row is less clearly established than the limits published by tawk.to, Crisp, and HubSpot, so do not rely on a specific cap without checking Zoho’s live plan display.
Best Value
- Noise-Canceling headphones with microphone: Our headset with mic features a unidirectional, rotatable microphone that picks up only your voice, effectively blocking out background noise. Whether you're in a bustling office or a noisy home environment, your voice will come through clear and loud from this headset with microphone noise cancelling.
- All-Day Comfort: Designed for those who work from home, this headset offers all-day comfort. The adjustable headband fits various head shapes, eliminating any sense of constriction. The earpads, made of soft protein memory foam and high-grade breathable materials, prevent overheating and sweating, ensuring you stay comfortable even during long work sessions.
- Enhanced Stereo Sound Quality: With a built-in 40mm audio driver unit, our headset delivers enhanced sound quality. Whether you're on a daily call, listening to music, watching a movie, or gaming on your laptop or PC, expect clear audio and rich bass for an immersive experience.
- Convenient Connectivity: As a wired USB headset, it connects via a USB-A port for easy plug-and-play functionality. The inline controls include volume adjustment, microphone mute with an indicator light, and speaker mute, making operation straightforward. The 6.56-foot (2-meter) extension cord gives you plenty of room to move around while you work.
- Long-lasting and Stylish Design: The headsets' exterior and earpads are crafted from Long-lasting, comfortable materials like soft PU leather and breathable fabric. This not only ensures a long lifespan but also provides a luxurious feel. The design is sleek and modern, making it suitable for both professional and casual settings.
How to choose a free live-chat plan
Start with the constraint most likely to disqualify a plan, not with a feature checklist. A widget is only useful if your team can answer it and the plan can accommodate the volume and access pattern you need.
- Count the people who need access. Crisp and HubSpot each state a two-seat or two-user free limit. If more people need to respond, tawk.to is the clearest option here because its vendor FAQ says there is no agent limit.
- Estimate the workload in the plan’s own unit. Look for whether a vendor limits chats, billable conversations, or sessions. Zoho’s reported figure is 100 sessions monthly, not a promise of 100 resolved cases. Do not compare unlike units as if they were equivalent.
- Decide whether branding is acceptable. HubSpot says its free live chat includes HubSpot branding. tawk.to sells branding removal as an optional extra. The cited Crisp and Zoho free-plan descriptions do not establish branding terms, so avoid assuming they are unbranded.
- Match features to your stack. HubSpot is the clearest fit here for teams already using HubSpot’s service and CRM environment; Zoho is relevant for teams considering visitor insights or Zoho tools. The cited free-plan details do not establish equivalent Shopify, WooCommerce, Wix, or WordPress integration coverage across all four tools.
- Check whether AI is actually included. Crisp’s free tier has no AI credits. tawk.to lists AI among paid extras. Do not treat a vendor’s paid AI features as free-plan entitlements.
- Plan for conversations outside staffed hours. Set an offline form or hide the live-chat prompt when nobody can respond. The precise controls vary by vendor, but the operational need does not: a visible widget alone does not ensure timely service.
Install the widget and set expectations
Installation varies by product and website platform, so use the chosen vendor’s current documentation for exact instructions. The common workflow is to create the account, add the widget through a supported site-platform app or an installation snippet, then set branding and behavior for periods when staff are unavailable.
- Create the account and set data-handling preferences. Review the product’s current settings and decide which team members need access.
- Add the widget to the site. Use a supported installer or the vendor’s script/snippet. tawk.to specifically describes adding teammates and installing by snippet or supported installer.
- Test the visitor experience. Check the widget on your site and confirm the right team can see and answer a test message.
- Configure offline behavior. Provide an offline form or hide the live-chat prompt during unstaffed hours, so visitors are not led to expect an immediate response that nobody can provide.
Frequently Asked Questions
What is the best free live chat app?
There is no single best fit for every team. tawk.to is the strongest match here for teams prioritizing unlimited agents and chat volume; Crisp suits a two-seat team that wants a shared inbox; HubSpot fits teams already using HubSpot; and Zoho SalesIQ is relevant when visitor insights are important.
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Is there any free live chat?
Yes. The vendors’ pages describe free options for tawk.to, Crisp, HubSpot Service Hub, and Zoho SalesIQ. Their limits and included features differ, and some optional services or higher-tier capabilities cost extra.
What happens when I hit my free plan limit?
It depends on the product and the specific limit. The available plan details establish limits such as seats, AI credits, branding, and reported session or conversation caps, but they do not establish a uniform over-limit behavior such as blocking new chats or billing automatically. Check the selected vendor’s current terms before relying on a capped allowance.
How many conversations per month can a free live chat handle?
There is no shared monthly number. tawk.to says its core software has no chat-volume limit; a 2026 comparison reports 100 sessions per month for Zoho SalesIQ. Crisp’s cited free-plan description specifies seats and features rather than a monthly conversation cap, and HubSpot’s current pricing page specifies users and branding rather than a chat count.
Quick Recap
Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply.
