No. 23 of 29 ·Retail Store Operations Software

Zipline

Web · Android · iPhone · API

Freedom report

Two barsScore 5.1

Free tierNo free tier on record
Open codeNo open-source code on record
Runs widely3 of 6 device platforms
DocumentedPlans, terms and facts published

Zipline is ranked #23 of 29 in retail store operations software on Freedom251. It runs on Android, API, iOS, Web. There is no free plan.

Zipline plans and pricing

All plans

Custom pricing Not published Scalable pricing · Pay only for selected modules · Costs tailored to business getzipline.com · 3 Oct 2026

Compared on retail store operations software

Audit checklists: Yes
Proof of completion: Yes
Approval workflows: Yes
Frontline messaging: Yes

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The record

Product: Zipline brings frontline communications, task management, learning, resources, and reporting together in a retail operations platform.
Communication: Employee communication tools help business and store leaders engage and communicate with frontline teams.
Task management: Employees can understand, prioritize, and complete daily tasks through the task management tools.
Knowledge base: The knowledge base gives frontline employees access to handbooks, standard operating procedures, planograms, and product information.
Store audits: Store audits are designed to streamline store visits and standardize execution across frontline workers and executives.
Integrations: Named integrations include UKG, Legion, Dayforce, Adobe Learning Manager, Docebo, ServiceNow, ServiceChannel, Jira, Medallia, Tableau, PowerBI, and MetaBase.
Open APIs: Zipline says its open APIs support custom integrations and automation with existing retail systems.
Security: Zipline states it maintains SOC 2 Type II compliance, has GDPR and CCPA privacy programs, and receives an annual independent third-party penetration test.
Hosting and uptime: Zipline describes itself as fully cloud-based SaaS and states a 99.95% uptime guarantee.
Support: Zipline lists a dedicated account manager, a 24/7 knowledge base, in-app human technical support, training, and implementation help.
Pricing model: The maker says pricing is custom, scales with the brand, and charges only for selected modules; the page directs visitors to contact Zipline for pricing.
Intended customers: Zipline presents itself as a retail operations platform for retail stores, grocery stores, restaurants, convenience stores, spa and wellness brands, vision and hearing care, and vet clinics.
Company background: Zipline says it was born from co-founder Melissa Wong’s frustration with a task management platform after her work in retail operations and communications.
Founded: 2014

Where it ranks on Freedom251

Best Retail Store Operations Software in 2026#23 of 29

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Sources

getzipline.com/platform/· checked 3 Oct 2026
getzipline.com/platform/integrations/· checked 3 Oct 2026
getzipline.com/security/· checked 3 Oct 2026
getzipline.com/platform/service-support/· checked 3 Oct 2026
getzipline.com/our-pricing/· checked 3 Oct 2026
getzipline.com· checked 3 Oct 2026
getzipline.com/about-us/our-story/· checked 3 Oct 2026