WorkJam Flexible Shift Management
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What WorkJam Flexible Shift Management is
WorkJam Flexible Shift Management extends an existing workforce management or human capital management system with tools for frontline shift flexibility. Employees can swap, drop, or claim shifts in real time through mobile self-service. Its Open Shift Marketplace matches shifts to employees using skills, certifications, labor laws, and overtime policies. Managers can publish shifts for bids and award them using seniority, performance, compliance, or custom rules. Employees can clock in and out from a mobile device or on-site kiosk, with configurable geofencing and attestation prompts. A rules engine supports predictive scheduling, right to rest, meal breaks, and union seniority. Changes feed back through bidirectional WFM integrations, including named connections to UKG, Microsoft Teams, Blue Yonder, Google, Legion, and ADP. WorkJam is available on Android, iOS, and the web. Staffing Plus add-ons are billed annually with Operations Elite plans for up to 500 or 1,000 users.
Who it suits
WorkJam suits frontline employees, managers, and organizations extending an existing WFM system. It fits teams that need self-service shifts, bidding, time clocks, and configurable labor rules.
What it does well
- Real-time shift swapping and claiming
- Marketplace matches by skills and compliance
- Mobile and kiosk clock-in options
- Supports predictive scheduling and rest rules
- Bidirectional WFM integrations
What to know first
- No free plan
- Add-ons require Operations Elite plans
- Add-ons are billed annually
- 500- and 1,000-user options have separate prices
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Staffing Plus add-on for Operations Elite 1000 | annually with an Operations Elite annual plan · Requires Operations Elite 1000 · up to 1000 users · shift management, punch, and time off requests | $1,599 a month |
| Staffing Plus add-on for Operations Elite 500 | annually with an Operations Elite annual plan · Requires Operations Elite 500 · up to 500 users · shift management, punch, and time off requests | $999 a month |
As workjam.com lists them, read 9 Oct 2026. The maker's own page has the final word.
Verdict
WorkJam adds flexible scheduling and time capture while feeding changes back to an existing WFM platform. Its rules, bidding, and integration options target structured frontline operations, with add-on pricing tied to Operations Elite plans.
Facts from WorkJam Flexible Shift Management's own pages
- Compliance
- The configurable rules engine supports rules including predictive scheduling, right to rest, meal breaks, and union seniority. · workjam.com, 9 Oct 2026
- Founded
- 2014 · workjam.com, 28 Sept 2026
- Headquarters
- Montreal, Canada · workjam.com, 28 Sept 2026
- Integrations
- WorkJam names UKG, Microsoft Teams, Blue Yonder, Google, Legion, and ADP among its integrations. · workjam.com, 9 Oct 2026
- Intended users
- WorkJam describes the product as serving frontline employees and managers and says its WFM tools extend to frontline teams. · workjam.com, 9 Oct 2026
- Open shifts
- The Open Shift Marketplace matches shifts to employees based on skills, certifications, labor laws, and overtime policies. · workjam.com, 9 Oct 2026
- Privacy safeguards
- WorkJam says it uses controlled facilities, HTTPS encryption for authentication, restricted access to personal information, and company-wide privacy and data security training. · workjam.com, 9 Oct 2026
- Purpose
- WorkJam extends workforce management and human capital management systems with frontline shift flexibility. · workjam.com, 9 Oct 2026
- Security certifications
- WorkJam says its security credentials include ISO/IEC 27001:2022, ISO/IEC 27017, CSA STAR Level 1, and SOC II Type 2 compliance. · workjam.com, 9 Oct 2026
- Self-service
- Employees can swap, drop, and claim shifts in real time using mobile self-service. · workjam.com, 9 Oct 2026
- Shift bidding
- Managers can publish shifts for bids and award them using criteria such as seniority, performance, compliance, or custom rules. · workjam.com, 9 Oct 2026
- Support
- The Frontline Connect pricing page lists customer care with all plans and email support with Essential. · workjam.com, 9 Oct 2026
- Time clock
- Employees can clock in and out from a mobile device or an on-site kiosk, with configurable geofencing and attestation prompts. · workjam.com, 9 Oct 2026
- WFM integration
- WorkJam is designed to extend an existing WFM system, with changes fed back through bi-directional integrations. · workjam.com, 9 Oct 2026
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