Freedom251 › Donation Management
Zeffy

What Zeffy is
Zeffy is a fundraising and donor-management platform made exclusively for nonprofits. Its tools cover donation forms and recurring gifts, event ticketing, peer-to-peer campaigns, memberships, auctions, raffles, eCommerce, donor management, and in-person payments. Nonprofits pay no platform, transaction, or credit-card fees; Zeffy is funded by optional donor tips. The mobile app accepts cards, Apple Pay, and Google Pay on iPhone and Android without a physical card reader. Event tools include multiple ticket types, capacity limits, attendee questions, QR-code check-in, free registration, and pay-what-you-can tickets. Zeffy connects with more than 1,000 tools through integrations and provides a public API and webhooks. Stripe manages payments, and Zeffy says it does not store or process card information. The service is available on Android, iOS, and the web. Eligible users are nonprofits or registered charities in the United States, Canada, the United Kingdom, Ireland, Australia, or Germany with an organization bank account; personal fundraising is not supported.
Who it suits
Zeffy is for nonprofits and registered charities in its listed countries that have an organization bank account. It may suit organizations seeking fundraising, event ticketing, donor management, and in-person payment tools without platform, transaction, or card fees.
What it does well
- No platform, transaction, or credit-card fees for nonprofits.
- Donation forms, recurring gifts, events, and donor management.
- Mobile app supports card and wallet payments without a reader.
- Connects with more than 1,000 tools.
- Available on Android, iOS, and the web.
What to know first
- Personal or individual fundraising is not supported.
- Eligibility is limited to organizations in six listed countries.
- Optional donor tips fund the platform.
Limits
The Free plan is limited to eligible nonprofits and registered charities in the United States, Canada, the United Kingdom, Ireland, Australia, or Germany with an organization bank account. It does not support personal fundraising.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Free | Donation forms and recurring gifts · Event ticketing and fundraising · Peer-to-peer campaigns · Donor CRM and management · Email and newsletter tools · Tap to Pay in-person payments | Free |
| Free plan | always · all features · no platform, transaction, or credit-card fees · nonprofits only | Free |
| 100% free plan | never · nonprofits · no platform, transaction or card fees · available in supported countries | Free |
As zeffy.com lists them, read 19 Sept 2026. The maker's own page has the final word.
Getting started
- Visit the Zeffy website.
- Check that your organization is a nonprofit or registered charity in an eligible country and has an organization bank account.
- Choose the Free plan.
- Use the web version or access Zeffy on Android or iOS.
Zeffy is a nonprofit-only fundraising and donor-management platform that combines online giving, events, campaigns, donor records, and in-person payments. It suits eligible organizations that want a broad toolkit without platform or payment charges. The trade-off is a restricted geographic and organizational scope, plus reliance on optional donor tips to fund the service.
Overview
Zeffy brings donation forms, recurring gifts, event fundraising, peer-to-peer campaigns, memberships, auctions, raffles, eCommerce, donor management, and in-person collection into one system. That breadth makes it more suitable for an organization running several fundraising formats than for a group seeking only a simple donation button.
Zeffy says more than 100,000 nonprofits use the platform and have raised over $2 billion through it. Access is reserved for nonprofits and registered charities in the United States, Canada, the United Kingdom, Ireland, Australia, and Germany, with an organization bank account. Individuals cannot use it for personal fundraising.
Key features
Fundraising and donor records
Donation forms support one-time and recurring contributions, while peer-to-peer campaigns, memberships, auctions, raffles, and eCommerce cover varied appeals. Donor CRM and management are included, as are email and newsletter tools and standard campaign reporting. This combination helps a nonprofit keep fundraising activity and supporter information together, although the reporting level is described as standard rather than advanced.
Events and in-person payments
Event ticketing handles multiple ticket types, capacity limits, custom attendee questions, QR-code check-in, free registration, and pay-what-you-can tickets. Those controls fit events with mixed admission options or attendance limits. Tap to Pay in the mobile app accepts cards, Apple Pay, and Google Pay on iPhone and Android phones without a physical reader, useful for check-in desks, stalls, and other face-to-face appeals.
Connections, security, and support
Zeffy connects with more than 1,000 tools through native integrations, Zapier, viaSocket, QuickBooks, a public API, and webhooks. Stripe manages payments; Zeffy says Stripe is PCI Service Provider Level 1 certified and that Zeffy does not store or process card details. Data is encrypted with SSL or TLS and donor information is stored on Amazon RDS servers in Canada. Zeffy states that its privacy practices comply with GDPR, UK GDPR, PIPEDA, Quebec privacy law, CCPA/CPRA, and certain U.S. state laws. Support includes a weekly live demo, a prerecorded demo, and a searchable knowledge base.
Pricing
Free
free. The plan includes donation forms and recurring gifts, event ticketing and fundraising, peer-to-peer campaigns, donor CRM and management, email and newsletter tools, and Tap to Pay in-person payments. Zeffy describes the free plan as billed always, with all features and no platform, transaction, or credit-card fees. Optional donor tips fund the service instead. For an eligible nonprofit, this removes the percentage charges that can materially affect frequent or high-volume campaigns. It is not an option for individuals or organizations outside the supported countries, and organizations should be comfortable presenting optional tips to donors.
Platforms
Zeffy is available on Android, iOS, and the web. The mobile availability matters most for Tap to Pay and on-site fundraising; the web platform covers broader campaign, donor, and event administration.
Who it's for
Zeffy is a strong fit for registered charities and nonprofits in its six supported countries that need several fundraising methods, event ticketing, donor management, and in-person payments under one free plan. It is a poor fit for personal fundraisers, unsupported regions, or teams that require a more advanced reporting specification than standard campaign reporting.
Pros and cons
- Pro: No platform, transaction, or credit-card fees keep the published cost at 0.00 USD, with optional donor tips supporting the service.
- Pro: Donation, event, peer-to-peer, membership, auction, raffle, eCommerce, CRM, and Tap to Pay tools reduce the need to combine separate fundraising products.
- Pro: QR check-in, capacity controls, custom attendee questions, free registration, and pay-what-you-can tickets handle varied event requirements.
- Pro: Integrations, API, and webhooks provide routes into existing workflows, including QuickBooks.
- Con: Eligibility excludes individuals and organizations outside the United States, Canada, the United Kingdom, Ireland, Australia, and Germany.
- Con: Standard campaign reporting may not satisfy organizations seeking more sophisticated analytics.
- Con: The no-fee model depends on optional donor tips, so funding is tied to donor participation rather than a conventional subscription.
Alternatives
Donorbox is worth considering when a freemium model with five team members and established platform fees of 2.95%–3.95%, plus payment processing fees, is acceptable.
Funraise suits organizations raising under $1 million annually that want a free monthly plan, or teams willing to discuss custom premium pricing.
Givebutter is an option for groups wanting a free-forever plan, free trial, and tools spanning forms, pages, events, auctions, and donor CRM.
GiveSmart is the alternative for organizations prepared to use paid pricing with either an annual subscription or pay-as-you-go model.
Tithely Giving fits groups that prefer no monthly fee with transaction charges, or a $72.00 USD-per-month Giving plus Church Management plan.
Grassrootz is another freemium choice focused on unlimited peer-to-peer campaigns, donation pages, matching, recurring giving, and automated fundraiser emails.
Keela is suited to organizations wanting a web-based contact-management product with paid annual tiers such as $243 a month for 1,001–2,500 contacts.
Raisely is a fit for teams seeking unlimited fundraising websites and campaigns with no monthly or setup fees and optional donor tips.
Verdict
Choose Zeffy if you are an eligible nonprofit that wants a wide fundraising and donor-management toolkit with no platform, transaction, or card fees. Look elsewhere if you fundraise personally, operate outside its supported countries, or need reporting and organizational flexibility beyond its standard, nonprofit-focused offering.
Verdict
Zeffy brings a broad set of fundraising and donor-management tools together without platform, transaction, or credit-card fees for nonprofits. Its country and organization eligibility rules exclude personal fundraising.
Questions
How much does Zeffy cost?
The Free plan costs nothing and is listed as billed always. Nonprofits pay no platform, transaction, or credit-card fees; optional donor tips fund Zeffy.
Who can use Zeffy?
Eligible nonprofits or registered charities in the United States, Canada, the United Kingdom, Ireland, Australia, or Germany can use it if they have an organization bank account. Individuals cannot use it for personal fundraising.
Which platforms does Zeffy support?
Zeffy is available on Android, iOS, and the web.
What fundraising tools are included?
The platform includes donation forms, recurring gifts, event ticketing, peer-to-peer campaigns, memberships, auctions, raffles, eCommerce, donor management, and in-person payments.
Can Zeffy connect to other tools?
Zeffy connects with more than 1,000 tools through native integrations, Zapier, viaSocket, QuickBooks, a public API, and webhooks.
How are payments and card details handled?
Stripe manages payments. Zeffy says it does not store or process credit-card information.
Facts from Zeffy's own pages
- Account-closure risk
- Terms allow Zeffy, after account closure, to issue a final payout or refund processed transactions and potentially refuse the final payout. · support.zeffy.com, 15 Oct 2026
- API access
- The public API provides read access to payments, contacts and campaigns, including transaction details, donor history and campaign totals. · support.zeffy.com, 15 Oct 2026
- API administration
- Only organization administrators can generate API keys from Settings and Integrations. · support.zeffy.com, 15 Oct 2026
- Auctions
- Auction campaigns list items with images and descriptions, send outbid alerts and automatically collect winning bids. · zeffy.com, 15 Oct 2026
- Automation integrations
- Zapier connects Zeffy to more than 1,000 web tools and databases, while viaSocket provides another no-code route. · support.zeffy.com, 15 Oct 2026
- Company facts
- LinkedIn lists Zeffy as a privately held Montreal software company with 51–200 employees. · linkedin.com, 15 Oct 2026
- Data security
- Zeffy encrypts data with SSL or TLS and stores donor information on Amazon RDS servers in Canada. · support.zeffy.com, 1 Oct 2026
- Documentation
- The help center documents campaign setup, reporting, CRM, finance, integrations, API usage, legal topics and Tap to Pay troubleshooting. · support.zeffy.com, 15 Oct 2026
- Donations
- Donation forms support branded customization, one-time and recurring gifts, and automatic tax receipts. · zeffy.com, 15 Oct 2026
- Donor CRM
- The CRM keeps one supporter record containing giving history, attendance, memberships, purchases, email engagement, notes and tags. · zeffy.com, 15 Oct 2026
- Eligibility
- Organizations must be nonprofits or registered charities in the United States, Canada, UK, Ireland, Australia or Germany and have an organization bank account. · support.zeffy.com, 15 Oct 2026
- Event ticketing
- Ticketing supports multiple ticket types, capacity limits, custom attendee questions, QR-code check-in, free registration, and pay-what-you-can tickets. · zeffy.com, 1 Oct 2026
- Fee model
- Zeffy says it covers transaction and card fees and funds the service through optional donor contributions. · zeffy.com, 15 Oct 2026
- Founded
- G2 lists Zeffy's founding year as 2017. · g2.com, 15 Oct 2026
- Funding
- Crunchbase lists Zeffy as a private seed-stage company with Ring Capital among its investors, while Zeffy reported a CAD 3.7 million seed round in its 2022 rebrand announcement. · zeffy.com, 15 Oct 2026
- Fundraising tools
- The platform includes donation forms, event ticketing, peer-to-peer campaigns, memberships, auctions, raffles, eCommerce, donor management, and in-person payments. · zeffy.com, 1 Oct 2026
- Headquarters
- Montréal, Quebec, Canada · zeffy.com, 23 Sept 2026
- Independent payout complaint
- A Reddit nonprofit poster described funds being held for nearly two months, account closure and refunds instead of payout. · reddit.com, 15 Oct 2026
- Independent support complaint
- Another Reddit nonprofit poster reported multi-day support delays, missed transfers and donations ultimately returned to donors. · reddit.com, 15 Oct 2026
- Integrations
- Zeffy connects with more than 1,000 tools through native integrations, Zapier, viaSocket, QuickBooks, a public API, and webhooks. · zeffy.com, 1 Oct 2026
- Legal entity
- Zeffy's user terms identify 9355-0861 Québec Inc. as the Canadian entity doing business as Zeffy. · support.zeffy.com, 15 Oct 2026
- Limit: CRM and email depth
- G2's review summary says some users want further development of the email and CRM features. · g2.com, 15 Oct 2026
- Limit: iOS reliability
- App Store reviewers report frequent logouts, missing campaigns, login problems, card-reader configuration failures and occasional shutdowns at events. · apps.apple.com, 15 Oct 2026
- Limit: tips and delayed funds
- Trustpilot's review summary mentions complaints about unexpected donor tips, verification blocks, delayed releases and withheld campaign payments. · trustpilot.com, 15 Oct 2026
Where Zeffy stands on Freedom251
- Donation Management#7 of 27
- Fundraising Software#8 of 25
- Nonprofit Fundraising Software#16 of 48
- Nonprofit Payment Processing Software#14 of 34
- Nonprofit Event Management Software#13 of 27
- Nonprofit Online Donation Software#17 of 33
