Donorbox

Overview

Donorbox is fundraising software for nonprofits that want donation collection, campaigns and donor management in one platform. It is a strong fit for organizations running several kinds of fundraising; the trade-off is platform fees on the free plan and separate payment-processing fees.

Organizations can customize donation forms and embed them on their websites, or use donation pages. The company says it has supported nonprofits since 2014 and is based in Alexandria, Virginia; its CEO and founder is Charles Z.

Key features

Fundraising and donor tools

Beyond one-time gifts, Donorbox supports recurring donations, peer-to-peer fundraising, crowdfunding, memberships, events and text-to-give. That breadth suits nonprofits coordinating varied campaigns in one system. QuickDonate lets donors save payment information to give again, which may reduce friction for repeat contributions.

Donorbox says checkout supports 52+ currencies and 15 languages, a useful range for organizations serving donors across borders. Its donor CRM includes segmentation and giving insights, helping teams organize donor records and understand giving patterns.

Payments, integrations and security

Payment options listed through Stripe and PayPal include Apple Pay, Google Pay, Amazon Pay, Venmo, ACH, SEPA, iDEAL, Bancontact, BACS and PADs. Integrations include Salesforce, Blackbaud, HubSpot, Mailchimp, QuickBooks, WordPress, Stripe and PayPal. API access can connect Donorbox to other applications, and the Pro plan includes Zapier and API access.

Donorbox states that it is PCI DSS Level 1 compliant and holds SOC 2 Type I and Type II certifications. It says card and bank account data are tokenized and credit card information is not stored on its servers.

Pricing

Standard is free and includes five team members. Its platform fees are 2.95%–3.95%, with payment-processing fees charged separately. That makes it a practical starting point for smaller teams, but the platform fee applies even before separate processing costs.

Pro costs $150 a month, billed $150 /month, with a yearly billing discount available. It includes 10 team members and lowers platform fees to 1.75%–2%; payment-processing fees still apply. Pro also includes Zapier and API access, making it the step up for teams that need those connections or expect lower platform fees to matter at their fundraising volume.

Premium has custom pricing and includes 30 team members, platform fees of 1.6%–2%, and separate payment-processing fees. It is aimed at larger organizations that need 24/7 priority support, a Customer Success Manager and guided onboarding. Its custom price means teams must weigh those services against their own budget before choosing it.

Platforms

Donorbox supports web, iOS and Android, and provides an API. That combination serves teams managing fundraising online and donors using mobile devices.

Who it's for

Donorbox suits nonprofits that need more than a basic donation checkout: its range of campaign formats, recurring gifts, donor CRM and payment options can support different fundraising needs within one platform. Standard offers a no-cost entry point, while Pro and Premium add lower platform-fee ranges, more team seats and, at the top tier, dedicated support. Organizations focused primarily on email marketing may prefer a dedicated email platform instead.

Pros and cons

• Pros: Multiple fundraising formats cover recurring giving, events, peer-to-peer campaigns and more in one service.
• Pros: QuickDonate, broad currency and language support, and varied payment methods accommodate repeat and international donors.
• Pros: Donor CRM features and named integrations connect fundraising with donor management and other business tools.
• Cons: Standard's platform fees of 2.95%–3.95% are in addition to payment-processing fees.
• Cons: Pro costs $150 a month, while Premium requires custom pricing; the paid tiers may be difficult to justify for organizations with modest fundraising needs.

Alternatives

Choose Funraise if a freemium fundraising platform with a free tier for organizations raising under $1 million annually is a better fit.

Givebutter is another freemium option, with a free forever plan covering donation forms, fundraising pages, events, auctions and donor management.

For an email-marketing focus, compare Mailchimp, whose free plan includes 250 contacts, 500 emails per month, one audience and one seat; AWeber, with a free plan for up to 500 subscribers and 3,000 monthly emails; MailerLite, whose free plan includes 250 subscribers, 2,500 monthly emails and two user seats; Sender, with a free plan for up to 2,500 subscribers and 15,000 emails per month; Action Network, which offers free tools for grassroots activists; or Bento, which has a paid marketing plan for up to 5,000 active users.

Browse Nonprofit Email Marketing Software if email campaigns are the priority, or Donation Management to compare donor-management options. For broader fundraising comparisons, see Nonprofit Fundraising Software, Nonprofit Text-to-Give Software, Nonprofit Online Donation Software and Nonprofit Payment Processing Software.

Verdict

Choose Donorbox if your nonprofit needs a flexible set of fundraising formats, donor-management tools and payment options, with a free tier to get started. Its main drawback is the added cost of platform and processing fees, so organizations with limited needs or tight margins should compare the total cost with alternatives before committing to a paid plan.