Freedom251 › Local SEO Software
Yext Reviews
by Yext Reviews
What Yext Reviews is
Yext Reviews brings customer reviews from multiple publishers into one platform for businesses to monitor, answer, and generate reviews. Its monitoring tools cover Google, Facebook, Yelp, TripAdvisor, Trustpilot, GoLocal, MeinungsMeister, first-party reviews, and more than 80 industry sites. Filters, notifications, and trend analysis help teams follow review activity, while sentiment analysis can show patterns across locations. Teams can reply manually, use templates, or generate responses with AI. Workflow rules can route reviews and automate responses, and users can respond to as many as 100 reviews at a time with freeform text or response assets.
For review generation, businesses can send requests by email, text, or QR code. First-party reviews can be published on a business website, embedded there, or shared to social; star ratings can also be pushed into Google Ads. The Scout mobile app supports review monitoring, new-review notifications, and AI-assisted replies. Yext lists role-based access, audit trails, PHI protection, and approval workflows, and describes the product as HIPAA-ready. Review Monitoring, Review Response, and Review Generation are separate packages, with pricing on request. The product is available on web, iOS, Android, and through an API.
Who it suits
Yext Reviews suits businesses that manage reviews across multiple locations or publisher networks and need workflows for responses and review requests. Its listed packages and account coverage include Enterprise, Partner, and Small Business accounts in all regions.
What it does well
- Monitors Google, Facebook, Yelp, TripAdvisor, and 80+ industry sites.
- Supports manual, templated, and AI-generated review responses.
- Sends review requests by email, text, or QR code.
- Analyzes sentiment across locations.
- Offers role-based access, audit trails, and approval workflows.
- Available on web, iOS, Android, and through an API.
What to know first
- There is no free plan.
- Pricing is available on request.
- Monitoring, response, and generation are separate packages.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Review Monitoring | Separate package · Contact account team for purchasing questions | On request |
| Review Response | Separate package · Contact account team for purchasing questions | On request |
| Review Generation | Separate package · Contact account team for purchasing questions | On request |
As yext.com lists them, read 5 Oct 2026. The maker's own page has the final word.
Getting started
- Visit the Yext Reviews website.
- Contact Yext about pricing and the Review Monitoring, Review Response, or Review Generation packages.
- Use the web platform, iOS or Android app, or API.
Verdict
Choose Yext Reviews if your business needs review monitoring, response workflows, and review generation across publishers and locations. Its separate packages and pricing on request may make it a less suitable choice for buyers seeking a free plan or upfront pricing.
Questions
Is Yext Reviews free?
No. Yext Reviews has no free plan.
How much does Yext Reviews cost?
Pricing is on request. Review Monitoring, Review Response, and Review Generation are separate packages.
Which platforms does Yext Reviews support?
It is available on web, iOS, Android, and through an API. Yext also describes its Scout mobile app for monitoring reviews and replying.
Which review sites can it monitor?
Listed sources include Google, Facebook, Yelp, TripAdvisor, Trustpilot, GoLocal, MeinungsMeister, first-party reviews, and more than 80 industry sites.
Can it automate review replies and requests?
Workflow rules can route reviews and automate responses. Review requests can be sent by email, text, or QR code.
Who makes Yext Reviews?
The maker is Yext, headquartered in New York, NY, United States, and founded in 2006.
Facts from Yext Reviews's own pages
- AI and sentiment
- The product page describes AI-powered response templates, sentiment analysis across locations, and automated review requests when a location falls behind nearby competitors. · yext.com, 5 Oct 2026
- Founded
- 2006 · yext.com, 28 Sept 2026
- Headquarters
- New York, NY, United States · yext.com, 28 Sept 2026
- Mobile app
- Yext says its Scout mobile app can monitor reviews, notify users about new ones, and help them reply with AI; its publisher page links to iOS and Android app listings. · yext.com, 5 Oct 2026
- Monitoring
- Review Monitoring brings reviews from Google, Facebook, Yelp, TripAdvisor, and other publishers into one platform with filters, notifications, and trend analysis. · help.yext.com, 5 Oct 2026
- Product
- Yext Reviews helps businesses monitor, respond to, and generate reviews across the publisher network, and publish first-party reviews on their websites. · help.yext.com, 5 Oct 2026
- Request channels
- The product page says review requests can also be triggered through QR codes and email or text. · yext.com, 5 Oct 2026
- Response limit
- Users can respond to up to 100 reviews at a time using freeform text or review response assets. · help.yext.com, 5 Oct 2026
- Review marketing
- Yext says businesses can embed reviews on their website, share them to social, and push star ratings into Google Ads. · yext.com, 5 Oct 2026
- Review requests
- Review Generation can request reviews via email or SMS, and generated first-party reviews can be published on a business website. · help.yext.com, 5 Oct 2026
- Review responses
- Users can respond manually, use templates, or generate responses with AI, while workflow rules route reviews and can automate responses. · help.yext.com, 5 Oct 2026
- Salesforce integration
- Yext lists Salesforce Review Generation and Salesforce Service Cloud for Reviews integrations. · yext.com, 5 Oct 2026
- Security controls
- The product page lists role-based access, audit trails, PHI protection, and approval workflows, and describes the product as HIPAA-ready. · yext.com, 5 Oct 2026
- Support
- Yext Support accepts requests through the platform, Help Center, in-platform chat, or email, and lists weekday support in EST/EDT, GMT, and CET time zones. · help.yext.com, 5 Oct 2026
- Trust and compliance
- Yext's Trust Center lists SOC 2, GDPR, HIPAA, PCI DSS, and CPRA under compliance. · trustcenter.yext.com, 5 Oct 2026
- Who it serves
- Yext's Reviews help article applies to Enterprise, Partner, and Small Business accounts in all regions. · help.yext.com, 5 Oct 2026
Where Yext Reviews stands on Freedom251
- Local SEO Software#59 of 100
- Online Reputation Management Software#49 of 61
- Local Marketing Software#25 of 27
- Salon Reputation Management Software#27 of 29
- Restaurant Review Management Software#26 of 27