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Xale

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What Xale is

Xale is a paid CRM for study-abroad consultancies and education teams. It manages leads, university applications, calls, WhatsApp conversations, and payments in one workspace. Each university application becomes its own deal with a stage, owner, and payments. Teams can run parallel tracks for loans, interview preparation, and visa filing, each with separate steps, ownership, access, and follow-up. The CRM lists 26 automation actions, logs runs, and retries failed actions automatically. Its Custom Report Builder covers leads, deals, calls, follow-ups, activity, and payments, with cells that open underlying rows. Integrations include WhatsApp Cloud API with Coexistence, Wati, Gallabox, UrbanChat, Meta Lead Ads, Gmail sending, and TeleCMI cloud telephony. Xale provides iOS and Android apps with offline support and later synchronization. Security features include row isolation, rotating JWT refresh tokens, bcrypt hashing, and AES-256 encryption at rest. Basic costs ₹499 a month and Pro ₹949.05 a month, with 18% GST extra.

Who it suits

Xale is built first for study-abroad owners, branch managers, counsellors, and telecallers. Its templates also cover education, manpower, video production, academies, and travel teams.

What it does well

  • Tracks applications as separate deals
  • Supports parallel admissions workflows
  • Includes 26 automation actions
  • Custom reports open underlying records
  • Offline iOS and Android apps

What to know first

  • No free plan
  • Prices exclude 18% GST
  • Basic limits seats, leads, and branches
  • Custom plan is billed per contact

Limits

Basic costs ₹499 a month and includes 5 seats, 200 leads, 1 branch, 20 active automations and 30 GB storage, with a 7-day trial. Pro costs ₹949.05 a month and includes 20 seats, 1K leads, 3 branches, 20 active automations and 30 GB storage, with a 14-day trial; 18% GST is added.

Plans

PlanBilled and limitsPrice
BasicBilled monthly · 18% GST extra · 5 team seats · 200 leads · 1 branch · 20 active automations · 30 GB storage · email support (24h SLA)₹499 a month
ProBilled monthly · 18% GST extra · 20 team seats · 1K leads · 3 branches · 20 active automations · 30 GB storage · priority WhatsApp & email support₹949.05 a month
CustomTalk to us · billed annually · Unlimited team seats · unlimited leads · unlimited branches · 20 active automations · 30 GB storage · dedicated success manager₹9,999

As xale.in lists them, read 7 Oct 2026. The maker's own page has the final word.

Getting started

  1. Open xale.in
  2. Start the Basic or Pro free trial without a credit card
  3. Choose the workspace plan and billing term
  4. Invite team members within the plan seat limit
  5. Connect supported WhatsApp, email, lead-ad or telephony services
  6. Install the iOS or Android app and sync after reconnecting

Verdict

Xale combines admissions CRM workflows, communications, automation, reporting, and mobile access for education-focused teams. Trials are available, while paid plans start at ₹499 a month before GST.

Questions

Is there a free plan?

No. Xale offers paid plans, with a free trial for Basic and Pro that requires no credit card.

What does Xale cost?

Basic is ₹499 a month and Pro is ₹949.05 a month, both billed monthly with 18% GST extra. Custom is priced on request, billed annually.

Which mobile platforms are supported?

Xale provides iOS and Android apps with offline support and synchronization after reconnecting, plus a web platform.

Who is the CRM designed for?

It is built first for study-abroad consultancies, including owners, branch managers, counsellors and telecallers. Templates also cover several other education and service sectors.

What support comes with the plans?

Basic includes email support with a 24-hour SLA. Pro includes priority WhatsApp and email support, while Custom includes a dedicated success manager.

Facts from Xale's own pages

Application tracking
Each university application is tracked as its own deal with its own stage, owner and payments. · xale.in, 7 Oct 2026
Automation
The pricing page says the CRM includes 26 automation actions, with runs logged and automatic retries after failures. · xale.in, 7 Oct 2026
Backups
Xale says it takes hourly database backups and isolates workspace data. · xale.in, 7 Oct 2026
Call recording
The Android app can sync counsellor calls and attach the phone’s recording; TeleCMI cloud telephony can record calls on any phone, including iPhone. · xale.in, 7 Oct 2026
Compliance
The features page describes Xale as GDPR and DPDP compliant and says SOC 2 Type II is in progress. · xale.in, 7 Oct 2026
Founded
2024 · xale.in, 28 Sept 2026
Headquarters
Kozhikode, Kerala, India · xale.in, 28 Sept 2026
Integrations
The CRM supports WhatsApp Cloud API with Coexistence, Wati, Gallabox and UrbanChat, plus Meta Lead Ads, Gmail sending and TeleCMI cloud telephony. · xale.in, 7 Oct 2026
Mobile platforms
The features page describes real iOS and Android apps with offline support and sync when reconnected. · xale.in, 7 Oct 2026
Parallel workflows
Teams can run parallel tracks such as loans, interview preparation and visa filing, each with its own steps, owner, access and follow-up. · xale.in, 7 Oct 2026
Reporting
The Custom Report Builder reports on leads, deals, calls, follow-ups, activity and payments, and report cells open the underlying rows. · xale.in, 7 Oct 2026
Security
The features page states that Xale uses database-level row isolation, JWT authentication with rotating refresh tokens, bcrypt password hashing and AES-256 encryption at rest. · xale.in, 7 Oct 2026
Support
Basic includes email support with a 24-hour SLA; Pro includes priority WhatsApp and email support. · xale.in, 7 Oct 2026
Trial and billing
Basic has a 7-day free trial and Pro has a 14-day free trial; both are offered without a credit card, and prices are per workspace with 18% GST added. · xale.in, 7 Oct 2026
What it does
Xale is a CRM for study-abroad consultancies and education teams that manages leads, applications, calls, WhatsApp conversations and payments in one workspace. · xale.in, 7 Oct 2026
Who it is for
Xale is built first for study-abroad consultancies, including owners, branch managers, counsellors and telecallers; its templates also cover education, manpower, video production, academies and travel. · xale.in, 7 Oct 2026

Where Xale stands on Freedom251

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