No. 24 of 26 ·On-Call Management Software

WHAWIT

Web · Extension

Freedom report

One barScore 5.0

Free tierNo free tier on record
Open codeNo open-source code on record
Runs widely1 of 6 device platforms
DocumentedPlans, terms and facts published

WHAWIT is ranked #24 of 26 in on-call management software on Freedom251. It runs on Browser extension, Web. There is no free plan. A free trial is offered.

WHAWIT plans and pricing

All plans

Pilot Not published 60-day guided pilot · Up to 5 team members · Full platform access with all integrations · Dedicated and isolated instance · No cost, no commitment whawit.ai · 2 Oct 2026

Compared on on-call management software

Free plan: No
Rotation types: both
Schedule overrides: Yes
On-call handoffs: Yes
Mobile apps: No
Alert channels: 7 channels

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The record

Product: WHAWIT is an AI-powered incident investigation and incident management platform with native on-call that investigates root causes across logs, metrics, and code.
Investigation: Its Radar agent forms root-cause hypotheses, gathers supporting evidence, and continues investigating in cycles even when no human is watching.
On-call: Built-in schedules, rotating layers, overrides, and escalation policies can page responders with investigation findings attached.
Incident coordination: WHAWIT can coordinate response in Slack or Microsoft Teams, maintain incident timelines, draft status updates and postmortems, and sync tickets to Jira, GitHub, or Azure DevOps.
Integrations: It connects read-only to observability providers including Datadog, New Relic, AWS CloudWatch, Google Cloud Logging, Azure Monitor, Sentry, Vercel, Elastic, and Splunk.
IDE support: A VS Code extension and MCP server bring incident queries, analysis, and fix suggestions into supported IDEs including VS Code, Cursor, Windsurf, Kiro, and Antigravity.
Security: WHAWIT states that customer data is encrypted with AES-256 at rest and TLS 1.2 or higher in transit, and is not used to train generalized AI models.
Compliance status: WHAWIT says it has not completed an independent SOC 2 audit and that its readiness program is in progress.
Security limitation: The Trust Center states that no third-party penetration test or independent security assessment has been performed to date.
Support: Email is the primary support channel, with a stated first response within one business day.
Audience: WHAWIT describes its intended users as SRE, platform, and engineering teams.
Pricing: WHAWIT does not publish list pricing; engagements are based on team scope, rollout needs, and security requirements.
Headquarters: Coral Gables, Florida, United States

Where it ranks on Freedom251

Best On-Call Management Software in 2026#24 of 26

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Sources

whawit.ai/about/· checked 2 Oct 2026
whawit.ai/on-call/· checked 2 Oct 2026
whawit.ai· checked 2 Oct 2026
whawit.ai/pricing/· checked 2 Oct 2026
whawit.ai/mcp-server/· checked 2 Oct 2026
whawit.ai/security/· checked 2 Oct 2026
whawit.ai/support/· checked 2 Oct 2026
whawit.ai/enterprise-pilot/· checked 2 Oct 2026