Freedom251 › On-Call Management Software
WHAWIT
What WHAWIT is
WHAWIT is a paid AI platform for incident investigation, incident management, and on-call operations. Its Radar agent investigates logs, metrics, and code by forming root-cause hypotheses, collecting evidence, and continuing in cycles without a person watching. Built-in schedules include rotating layers, overrides, and escalation policies, and pages can attach investigation findings for responders. Teams can coordinate in Slack or Microsoft Teams, maintain incident timelines, draft status updates and postmortems, and synchronize tickets with Jira, GitHub, or Azure DevOps. Read-only integrations include Datadog, New Relic, AWS CloudWatch, Google Cloud Logging, Azure Monitor, Sentry, Vercel, Elastic, and Splunk. A VS Code extension and MCP server bring incident queries, analysis, and fix suggestions into supported IDEs. WHAWIT states that data is encrypted with AES-256 at rest and TLS 1.2 or higher in transit, and is not used to train generalized AI models. Pricing is on request, with a free 60-day guided pilot for up to five team members.
Who it suits
WHAWIT is aimed at SRE, platform, and engineering teams handling operational incidents. It fits teams wanting investigation, on-call, coordination, and ticket workflows in one service.
What it does well
- Radar investigates root causes without constant monitoring
- Built-in schedules support overrides and escalation policies
- Coordinates incidents in Slack and Microsoft Teams
- Connects read-only to major observability services
- Offers a 60-day guided pilot
What to know first
- Pricing is available only on request
- No mobile apps
- Independent SOC 2 audit is not complete
- No third-party penetration test is reported
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Pilot | 60-day guided pilot · Up to 5 team members · Full platform access with all integrations · Dedicated and isolated instance · No cost, no commitment | On request |
As whawit.ai lists them, read 2 Oct 2026. The maker's own page has the final word.
Verdict
WHAWIT brings AI-assisted investigation together with on-call and incident coordination. Teams should weigh its broad workflow coverage against requested pricing and the stated security-assessment limitations.
Facts from WHAWIT's own pages
- Audience
- WHAWIT describes its intended users as SRE, platform, and engineering teams. · whawit.ai, 2 Oct 2026
- Compliance status
- WHAWIT says it has not completed an independent SOC 2 audit and that its readiness program is in progress. · whawit.ai, 2 Oct 2026
- Headquarters
- Coral Gables, Florida, United States · whawit.ai, 28 Sept 2026
- IDE support
- A VS Code extension and MCP server bring incident queries, analysis, and fix suggestions into supported IDEs including VS Code, Cursor, Windsurf, Kiro, and Antigravity. · whawit.ai, 2 Oct 2026
- Incident coordination
- WHAWIT can coordinate response in Slack or Microsoft Teams, maintain incident timelines, draft status updates and postmortems, and sync tickets to Jira, GitHub, or Azure DevOps. · whawit.ai, 2 Oct 2026
- Integrations
- It connects read-only to observability providers including Datadog, New Relic, AWS CloudWatch, Google Cloud Logging, Azure Monitor, Sentry, Vercel, Elastic, and Splunk. · whawit.ai, 2 Oct 2026
- Investigation
- Its Radar agent forms root-cause hypotheses, gathers supporting evidence, and continues investigating in cycles even when no human is watching. · whawit.ai, 2 Oct 2026
- On-call
- Built-in schedules, rotating layers, overrides, and escalation policies can page responders with investigation findings attached. · whawit.ai, 2 Oct 2026
- Pricing
- WHAWIT does not publish list pricing; engagements are based on team scope, rollout needs, and security requirements. · whawit.ai, 2 Oct 2026
- Product
- WHAWIT is an AI-powered incident investigation and incident management platform with native on-call that investigates root causes across logs, metrics, and code. · whawit.ai, 2 Oct 2026
- Security
- WHAWIT states that customer data is encrypted with AES-256 at rest and TLS 1.2 or higher in transit, and is not used to train generalized AI models. · whawit.ai, 2 Oct 2026
- Security limitation
- The Trust Center states that no third-party penetration test or independent security assessment has been performed to date. · whawit.ai, 2 Oct 2026
- Support
- Email is the primary support channel, with a stated first response within one business day. · whawit.ai, 2 Oct 2026
Where WHAWIT stands on Freedom251
- On-Call Management Software#26 of 30