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WestFax

by WestFax

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What WestFax is

WestFax is an online fax service from WestFax, a company founded in 1999 and headquartered in Centennial, Colorado. It provides a virtual fax number for inbound faxing and supports international faxing. The service is available on the web, Windows, macOS, iOS, and Android, and mobile apps are listed among its capabilities. WestFax also states support for HIPAA compliance.

The Solo plan costs $14.99 a month, billed monthly, and includes one user license with an allowance of 500 pages per month. It can be canceled at any time. The Team plan for five users costs $39.95 a month and includes 1,500 pages per month. A 25-user Team plan includes 3,000 pages per month, while the Enterprise plan includes unlimited users. The page allowances and included user counts distinguish the listed plans, so an individual account and a larger team have different options. WestFax is a paid service and does not offer a free plan.

Who it suits

WestFax suits individuals and organizations that need inbound faxing through a virtual number and want access across desktop and mobile platforms. It may also suit users who need international faxing or HIPAA compliance support, with plan choices ranging from one user to unlimited users.

What it does well

  • Works on web, Windows, macOS, iOS, and Android.
  • Includes a virtual fax number and inbound faxing.
  • Supports international faxing.
  • States support for HIPAA compliance.
  • Solo plan includes 500 pages per month.
  • Five-user Team plan includes 1,500 pages per month.

What to know first

  • There is no free plan.
  • The Solo plan is limited to one user and 500 pages monthly.
  • Solo costs $14.99 a month.

Limits

The Solo plan includes one user license and 500 pages per month. The five-user Team plan includes 1,500 pages per month; the 25-user Team plan includes 3,000 pages per month.

Plans

PlanBilled and limitsPrice
Team (5 users)billed monthly, cancel anytime · 1,500 pages per month · 5 user licenses$39.95 a month
Team (25 users)3,000 pages per month · 25 user licensesOn request
Solomonthly, cancel anytime · 500 pages/month · 1 user · 1 fax number · 3¢/extra page · $20 number porting$14.99 a month
Teammonthly, cancel anytime · 1,500 pages/month · 5 user licenses · 2.5¢–3¢/extra page · multi-line management$39.95 a month
Enterprisecustom volume pricing; net-30, check, EFT or card · unlimited users · API/webhooks · EHR, MFP and custom integrations · Cloud Fax Toolkit · dedicated account managerOn request

As westfax.com lists them, read 23 Sept 2026. The maker's own page has the final word.

Getting started

  1. Visit the WestFax online fax website.
  2. Choose the Solo plan or a Team plan based on its listed user count and monthly page allowance.
  3. Subscribe to a paid plan; Solo is billed monthly and can be canceled anytime.
  4. Access the service on the web, Windows, macOS, iOS, or Android.

Verdict

Choose WestFax if you need a virtual number for inbound faxing, international faxing, and access across desktop and mobile platforms. The $14.99 USD monthly Solo plan covers one user and 500 pages; teams can select plans with higher page allowances and more users. Look elsewhere if you need a free plan.

Questions

How much does WestFax cost?

Solo costs $14.99 a month, billed monthly. The five-user Team plan costs $39.95 a month.

Does WestFax have a free plan?

No. WestFax is a paid service.

Which platforms does WestFax support?

It is available on the web, Windows, macOS, iOS, and Android. Mobile apps are listed.

Does WestFax support international faxing and HIPAA compliance?

Yes. International faxing and HIPAA compliance support are listed.

How many users and pages do the plans include?

Solo includes one user and 500 pages per month. Team (5 users) includes 1,500 pages monthly, Team (25 users) includes 3,000 pages monthly, and Enterprise includes unlimited users.

Facts from WestFax's own pages

Android app status
The WestFax Fax on Mobile app was removed from Google Play on 2025-10-09; the catalog records version 2.0.9 and 169 downloads. · chrome-stats.com, 14 Oct 2026
API
WestFax exposes REST endpoints and webhooks for sending, receiving and tracking faxes; API access is an Enterprise feature. · westfax.com, 14 Oct 2026
API authentication
Developer calls use an x-api-key or username/password together with a ProductId identifying the fax line. · integrate.westfax.com, 14 Oct 2026
Company history
WestFax says Barry Clark built the first platform in a Denver bungalow and moved operations to downtown Denver in 1999 as customers grew. · westfax.com, 14 Oct 2026
Company legal name
Crunchbase lists the legal name as WestFax, Inc., a privately held active for-profit company founded by Barry Clark. · crunchbase.com, 14 Oct 2026
Company location and size
LinkedIn lists headquarters in Centennial, Colorado, private ownership and 11–50 employees, with a 1999 founding year. · linkedin.com, 14 Oct 2026
Compliance
The company states that it is HITRUST R2 certified, SOC 2 Type II audited, PCI DSS certified and aligned with HIPAA, FERPA, CJIS, GLBA and PIPEDA; a BAA is included on every plan. · westfax.com, 14 Oct 2026
Compliance support
hipaa · signup.westfax.com, 23 Sept 2026
Core faxing
Plans include sending and receiving faxes, fax-to-email/email-to-fax, a secure web console, mobile apps, cover-page editing, scheduling, delivery receipts and automatic retries. · westfax.com, 14 Oct 2026
Data residency
U.S. data centers are standard, while Enterprise customers can request customized residency including Canadian hosting for PIPEDA. · westfax.com, 14 Oct 2026
Developer documentation
The knowledge base has seven API guides covering setup, Postman, endpoint parameters, return values, base64 document handling, ProductId retrieval and Twilio Fax migration. · westfax.com, 14 Oct 2026
EHR integrations
WestFax lists integrations or integration paths for Epic, PointClickCare, CureMD, athenahealth, Cerner, NextGen, MEDITECH, Greenway, Veradigm, KanTime, Curantis, TurboPT, Embodia, ContinuumCloud and Modernizing Medicine. · westfax.com, 14 Oct 2026
Founded
1999 · westfax.com, 28 Sept 2026
Free plan
No · signup.westfax.com, 23 Sept 2026
Headquarters
Centennial, Colorado, United States · westfax.com, 28 Sept 2026
Identity integrations
Identity support includes Active Directory, Microsoft Entra ID, Okta, Ping Identity, OneLogin, Cisco Duo, JumpCloud, Google Cloud Identity and IBM Security Verify. · westfax.com, 14 Oct 2026
Inbound faxing
Yes · signup.westfax.com, 23 Sept 2026
International faxing
Yes · signup.westfax.com, 23 Sept 2026
Limit: cover pages
Reviewers say cover-page customization is limited because editable fields cannot be freely repositioned. · capterra.com, 14 Oct 2026
Limit: interface
Reviewers report that the interface or administration portal can feel clunky, confusing or dated, especially during setup. · getapp.com, 14 Oct 2026
Limit: mobile and pricing
An independent 2026 review says the mobile app has fewer capabilities than desktop, published page allowances are modest with per-page overages, and advanced workflow/AI functions require quoted Enterprise pricing. · protooled.com, 14 Oct 2026
Mac support
Mac users can fax through the web portal, email-to-fax, Microsoft Teams and Google Workspace; the print driver itself is Windows-only. · signup.westfax.com, 14 Oct 2026
Mobile apps
Yes · signup.westfax.com, 23 Sept 2026
Monthly page allowance
500 · signup.westfax.com, 23 Sept 2026

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