Freedom251 › Ecommerce platforms
WebAlliance eCommerce
What WebAlliance eCommerce is
WebAlliance eCommerce is a hosted B2B commerce platform for distributors and manufacturers, with architecture serving these businesses since 2001. It handles business rules, order routing, fulfillment, and scaling. An integrated product information management system organizes catalog details for multiple channels or locations. The CMS lets nontechnical users manage website content and SEO, while search provides predictive results, autocomplete, sorting, and filters. Dashboards track sales, customer behavior, and website performance. Listed ERP integrations include Infor, Epicor, Microsoft Dynamics, NetSuite, Sage, and QuickBooks, with access to pricing and inventory data. Other connections cover payments, shipping, marketing, customer support, and accounts receivable, including Authorize.Net, PayPal, FedEx, UPS, HubSpot, and Zendesk. Customers can browse and order through a mobile app, with responsive sites for phones, tablets, laptops, and desktops. The service runs on Microsoft Azure, with a stated 99.9% uptime guarantee, automatic updates, nightly server backups, and hourly database backups.
Who it suits
It is intended for distributors and manufacturers needing multichannel B2B commerce. It suits businesses requiring catalog management, ERP data access, responsive ordering, and hosted infrastructure.
What it does well
- Built for distributors and manufacturers
- Integrated product information management
- Wide ERP integration list
- Mobile app and responsive websites
- Nightly and hourly backups
What to know first
- Pricing requires contacting the maker
- Hosted platform runs on Microsoft Azure
- Phone support is limited to weekdays
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| WebAlliance eCommerce | Contact Channel Software for pricing · For distributors and manufacturers · Pricing not stated on the pages reviewed | On request |
As channelsoftware.com lists them, read 12 Oct 2026. The maker's own page has the final word.
Verdict
WebAlliance eCommerce combines B2B ordering, catalog management, content tools, analytics, and business-system integrations in a hosted service. Its listed infrastructure and support provisions address operational needs, while pricing is supplied on request.
Facts from WebAlliance eCommerce's own pages
- Analytics
- Prebuilt dashboards track sales, customer behavior, and website performance. · channelsoftware.com, 12 Oct 2026
- Cloud hosting
- The platform runs on Microsoft Azure and the maker states a 99.9% uptime guarantee, automatic updates, and server and database backups. · channelsoftware.com, 12 Oct 2026
- CMS and search
- The CMS lets nontechnical users manage website content and SEO, while site search includes predictive search, autocomplete, sorting, and filters. · channelsoftware.com, 12 Oct 2026
- Commerce
- The platform supports complex business rules, order routing, fulfillment, and scaling as a business grows. · channelsoftware.com, 12 Oct 2026
- ERP integrations
- Listed integrations include Infor, Epicor, Microsoft Dynamics, NetSuite, Sage, and QuickBooks, with real-time access to data such as pricing and inventory. · channelsoftware.com, 12 Oct 2026
- Founded
- 2001 · channelsoftware.com, 28 Sept 2026
- Headquarters
- Minneapolis, Minnesota, United States · channelsoftware.com, 28 Sept 2026
- Hosting model
- hosted · channelsoftware.com, 21 Sept 2026
- Maker history
- Channel Software says its WebAlliance eCommerce architecture has served distributors and manufacturers since 2001. · channelsoftware.com, 12 Oct 2026
- Mobile
- The maker says customers can use its mobile app to browse and place orders, and describes mobile-responsive websites for smartphones, tablets, laptops, and desktops. · channelsoftware.com, 12 Oct 2026
- Other integrations
- The integrations page lists payment, shipping, marketing, customer support, accounts receivable, and other systems, including Authorize.Net, PayPal, FedEx, UPS, HubSpot, and Zendesk. · channelsoftware.com, 12 Oct 2026
- Product catalog
- Its integrated PIM manages product information for selling through different channels or locations. · channelsoftware.com, 12 Oct 2026
- Purpose
- WebAlliance eCommerce is a B2B eCommerce platform built for distributors and manufacturers. · channelsoftware.com, 12 Oct 2026
- Sales channels
- multichannel · channelsoftware.com, 21 Sept 2026
- Security
- The hosting page describes nightly server backups, hourly database backups, firewall rules, and third-party certifications including ISO and CSA STAR. · channelsoftware.com, 12 Oct 2026
- Support
- Phone support is listed Monday through Friday, 8 a.m. to 5 p.m. CST. · channelsoftware.com, 12 Oct 2026
Where WebAlliance eCommerce stands on Freedom251
- Ecommerce platforms#173 of 280