Freedom251 › Ecommerce platforms
Sana Commerce
What Sana Commerce is
Sana Commerce Cloud is a paid, hosted commerce platform for B2B businesses, offered by Sana Commerce in Rotterdam. It connects natively with Microsoft Dynamics and SAP, using ERP data and business logic in the web store. Supported systems listed include SAP Business One, SAP ECC, NAV, AX, Microsoft Dynamics 365 Finance and Supply Chain, and SAP Cloud ERP. Buyers can place orders, track shipments, view invoices, and manage returns through a self-service portal. Real-time ERP information can provide customer-specific prices, volume discounts, contract terms, and stock levels. Storefront tools include catalog management, product variants, B2B account management, multilingual and multicurrency support, and responsive design. Integrations include APIs, PIM, Mailchimp, Dotdigital, Google Analytics, and Tweakwise. Commerce Console and Sana Commerce Insights provide analytics. Security features include SSO, MFA, device verification, WAF, and bot protection. There is no free plan; pricing is on request. Essential, Pro, and Advanced tiers differ in features and storefront limits.
Who it suits
Sana Commerce targets B2B sellers managing ERP-connected, multichannel commerce. Essential is described for businesses starting B2B e-commerce, while Advanced targets complex enterprise operations.
What it does well
- Native Microsoft Dynamics and SAP integration
- Real-time ERP pricing, terms, and inventory
- Buyer self-service for orders, invoices, and returns
- Multilingual and multicurrency storefront support
- Security includes SSO, MFA, WAF, and bot protection
What to know first
- No free plan
- Pricing is available only on request
- Pro allows a maximum of three storefronts
- Advanced allows a maximum of 20 storefronts
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Essential | B2B e-commerce web store · Native ERP integration · Real-time stock information and shipping rates | On request |
| Pro | Everything in Essential · Refunds and returns · Quote-to-order conversion · Integrated marketplaces · Customer segments | On request |
| Advanced | Everything in Pro · Multi-installation support · Advanced security · Advanced analytics · Multi-account hierarchy · Customization options | On request |
As sana-commerce.com lists them, read 12 Oct 2026. The maker's own page has the final word.
Verdict
Sana Commerce Cloud links B2B storefronts closely to ERP data and business rules. Its tier limits, paid add-ons, and requested pricing should be reviewed against your storefront needs.
Facts from Sana Commerce's own pages
- Abandoned cart recovery
- Yes · sana-commerce.com, 20 Sept 2026
- Analytics
- Commerce Console and Sana Commerce Insights provide commerce performance data and analytics features, with some Insights options shown as paid add-ons. · sana-commerce.com, 12 Oct 2026
- App marketplace
- Yes · sana-commerce.com, 20 Sept 2026
- Buyer self-service
- Buyers can place orders, track shipments, access invoices, and handle returns through a self-service portal. · sana-commerce.com, 12 Oct 2026
- Compliance
- The security page describes an ISO 27001-certified, SOC 2 Type I, and PCI DSS-compliant foundation, with GDPR-friendly handling and accessibility aligned with WCAG 2.2 and the EAA. · sana-commerce.com, 12 Oct 2026
- Delivery model
- Sana Commerce describes Sana Commerce Cloud as an out-of-the-box SaaS product with biweekly updates after implementation. · sana-commerce.com, 12 Oct 2026
- ERP coverage
- The pricing page lists SAP Business One, SAP ECC, NAV, AX, Microsoft Dynamics 365 Finance and Supply Chain, and SAP Cloud ERP among supported ERPs. · sana-commerce.com, 12 Oct 2026
- ERP integration
- The product connects natively to Microsoft Dynamics and SAP, using ERP data and business logic for the web store. · sana-commerce.com, 12 Oct 2026
- Free plan
- No · sana-commerce.com, 20 Sept 2026
- Headquarters
- Rotterdam, Netherlands · sana-commerce.com, 28 Sept 2026
- Hosting model
- hosted · sana-commerce.com, 20 Sept 2026
- Plan limits
- The comparison lists a maximum of three storefronts for Pro and 20 for Advanced; backups are listed as seven, 14, and 30+ days for Essential, Pro, and Advanced respectively. · sana-commerce.com, 12 Oct 2026
- Pricing and inventory
- Customer-specific pricing, volume discounts, contract terms, and stock information are drawn from the connected ERP in real time. · sana-commerce.com, 12 Oct 2026
- Product
- Sana Commerce Cloud is a commerce platform engineered for B2B businesses. · sana-commerce.com, 12 Oct 2026
- Sales channels
- multichannel · sana-commerce.com, 20 Sept 2026
- Security
- The security page states support for OpenID Connect and OAuth 2.0 SSO, MFA, device verification, WAF, and bot protection. · sana-commerce.com, 12 Oct 2026
- Storefront features
- The platform includes catalog management, product variants, B2B account management, multi-language and multicurrency support, and responsive design. · sana-commerce.com, 12 Oct 2026
- Support
- Support ranges from a shared pool to dedicated or paired support, and hosting-related support is available 24/7. · sana-commerce.com, 12 Oct 2026
- Target customer
- Sana Commerce describes its platform as built for B2B complexity and says Essential suits businesses starting their B2B e-commerce journey while Advanced is aimed at complex enterprise operations. · sana-commerce.com, 12 Oct 2026
- Third-party integrations
- Listed integrations and add-ons include APIs, PIM, Mailchimp, Dotdigital, Google Analytics, and Tweakwise Search & Merchandising. · sana-commerce.com, 12 Oct 2026
Where Sana Commerce stands on Freedom251
- Ecommerce platforms#169 of 280