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commercetools

Name: commercetools
Author: commercetools

Free trial APIWeb

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What commercetools is

commercetools is a hosted commerce platform built on a headless foundation. Its Sphere product brings channels, customer context, and commerce operations together, exposing each capability through an independent, versioned API. It supports B2C, B2B, direct-to-consumer, marketplace, subscription, and hybrid models across online, in-store, mobile, and emerging channels. The platform provides omnichannel selling, digital products, abandoned-cart recovery, and an app marketplace, with 100 inventory locations listed. Advanced B2B APIs cover Business Units, granular user permissions, buyer approval flows, and quote management. The Checkout add-on handles carts, orders, and payments, with payment-service-provider integrations and configurable shipping and tax settings. The Solution Hub supplies integrations, accelerators, and connectors; AWS and Google Cloud are named as cloud partners. Security measures include HTTPS with TLS 1.2 or higher, AES-256 encryption at rest, and regular penetration testing. Pricing is order-based and available on request. A 60-day trial requires no credit card and does not convert automatically after the trial ends.

Who it suits

It suits companies exploring B2C, B2B, or multi-modal commerce across multiple channels. Developers, solution architects, and marketers can use the trial to evaluate core commerce APIs and Merchant Center.

What it does well

Supports B2C, B2B, and hybrid models
Independent versioned APIs
Omnichannel sales support
Advanced B2B workflows
60-day trial needs no credit card

What to know first

Pricing is available on request
Trial excludes InStore and Frontend
Premium Support costs extra
No free plan

Limits

There is no free plan. The 60-day trial includes core commerce APIs and Merchant Center but excludes InStore, Frontend and agentic capabilities; it ends without automatic production conversion.

Plans

Plan	Billed and limits	Price
commercetools	Order-based pricing · unlimited catalogs, channels and storefronts · package add-ons available	On request

As commercetools.com lists them, read 8 Oct 2026. The maker's own page has the final word.

Getting started

Open the commercetools website
Request pricing for the order-based commercetools plan
Start the 60-day trial without entering a credit card
Use the core commerce APIs and Merchant Center during the trial
Connect channels and services through the available APIs and Solution Hub

Verdict

commercetools offers API-based commerce across varied models and channels, with dedicated B2B and checkout capabilities. Its trial is broad but excludes several features, while production pricing depends on an order-based quote.

Questions

What does commercetools cost?

Pricing uses an order-based model and is available on request. The listed commercetools plan includes unlimited catalogs, channels and storefronts, with package add-ons available.

Is there a free plan?

No. A 60-day free trial is available and requires no credit card.

Which platforms does it support?

The listed platforms are API and web, with hosted deployment.

What commerce models are supported?

Sphere supports B2C, B2B, direct-to-consumer, marketplace, subscription and hybrid commerce models.

Does it provide integrations?

The Solution Hub offers integrations, accelerators and connectors. AWS and Google Cloud are listed as cloud partners.

Where is commercetools based?

commercetools was founded in 2010 and is headquartered in Munich, Germany.

Facts from commercetools's own pages

Abandoned cart recovery: Yes · commercetools.com, 20 Sept 2026
App marketplace: Yes · commercetools.com, 20 Sept 2026
Architecture: Sphere exposes each commerce capability as an independent, versioned API. · commercetools.com, 8 Oct 2026
B2B features: Advanced B2B APIs include Business Units, granular-role user permissions, buyer approval flows and quote management. · commercetools.com, 8 Oct 2026
Channels: The platform supports experiences across online, in-store, mobile and emerging channels. · commercetools.com, 8 Oct 2026
Checkout: The Checkout add-on covers carts, order management and payments, with PSP integrations and configurable shipping and tax settings. · commercetools.com, 8 Oct 2026
Commerce models: Sphere supports B2C, B2B, D2C, marketplaces, subscriptions and hybrid commerce models. · commercetools.com, 8 Oct 2026
Compliance: The company lists GDPR, CCPA and the Australian Privacy Act among the privacy regulations it is committed to complying with. · commercetools.com, 8 Oct 2026
Digital products: Yes · commercetools.com, 20 Sept 2026
Founded: 2010 · commercetools.com, 28 Sept 2026
Free plan: No · commercetools.com, 20 Sept 2026
Headquarters: Munich, Germany · commercetools.com, 28 Sept 2026
Hosting model: hosted · commercetools.com, 20 Sept 2026
Integrations: The commercetools Solution Hub offers integrations, accelerators and connectors, and the company lists AWS and Google Cloud as cloud partners. · commercetools.com, 8 Oct 2026
Intended users: The trial is presented for companies exploring B2C, B2B or multi-modal commerce, including developers, solution architects and marketers. · commercetools.com, 8 Oct 2026
Inventory locations: 100 · commercetools.com, 20 Sept 2026
Sales channels: omnichannel · commercetools.com, 20 Sept 2026
Security: The platform uses HTTPS with TLS 1.2 or higher, AES-256 encryption at rest, and regular penetration testing. · commercetools.com, 8 Oct 2026
Support: Premium Support is an add-on that includes enhanced SLA, priority support and personalized guidance. · commercetools.com, 8 Oct 2026
Trial limits: The 60-day free trial includes core commerce APIs and Merchant Center, but excludes InStore, Frontend and agentic capabilities. · commercetools.com, 8 Oct 2026
Trial terms: The trial requires no credit card and does not automatically convert to a production account after 60 days. · commercetools.com, 8 Oct 2026
What it does: Sphere is a unified commerce platform that brings channels, customer context and commerce operations together on a headless foundation. · commercetools.com, 8 Oct 2026