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Optimizely Configured Commerce
What Optimizely Configured Commerce is
Optimizely Configured Commerce is a hosted, API-first B2B commerce solution for launching buyer portals. It combines self-service purchasing with customer-specific pricing and quoting, and can tailor product sorting, search, and recommendations by account, contract, role, and buying behavior. Commerce tools generate and optimize product descriptions, specifications, and campaign content. The platform supports omnichannel sales, abandoned-cart recovery, an app marketplace, and integrations with ERP, CRM, PIM, and custom frontends. Experimentation covers pricing, promotions, offers, and AI-driven experiences, with A/B, multivariate, multi-page, feature, server-side, and multi-armed bandit testing. Listed capabilities also include feature flags, targeting, percentage rollouts, personalization, mobile experiments, approval workflows, audit logs, and experience analytics. Pricing is available on request, based on transaction level; resource tiers and premium support may cost separately. There is no free plan, and configured products do not support alternate units of measure.
Who it suits
It suits B2B teams seeking an out-of-the-box hosted commerce portal with self-service buying, negotiated pricing, integrations, and experimentation across web and mobile.
What it does well
- Provides customer-specific pricing and quoting
- Supports buyer self-service portals
- Offers extensive experimentation methods
- Integrates with ERP, CRM, and PIM
- Includes feature flags and audience targeting
What to know first
- Pricing is available only on request
- No free plan
- Resource tiers or premium support may add fees
- Configured products lack alternate units of measure
Limits
There is no free plan. Pricing is based on transaction level, and resource tiers or premium support may carry separate fees; configured products do not support alternate units of measure.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Optimizely Configured Commerce | Pricing is individually packaged; contact Optimizely to create a plan | On request |
As optimizely.com lists them, read 29 Sept 2026. The maker's own page has the final word.
Getting started
- Open the Optimizely commerce website
- Contact Optimizely to create an individually packaged plan
- Connect ERP, CRM, PIM, CMS 12, Product Recommendations, or custom frontends through the API-first platform
- Configure customer-specific pricing, quoting, and self-service purchasing
- Set merchandising rules, experiments, targeting, or feature rollouts
- Use the support center's user guides, developer documentation, and API references
Verdict
Configured Commerce combines B2B portal functions with personalization, integrations, and broad experimentation tools. Buyers should account for transaction-based packaging, possible additional fees, and the stated units-of-measure limitation.
Questions
How is Optimizely Configured Commerce priced?
It is a paid product with pricing on request and individual packaging. The service description says pricing is based on transaction level, with possible separate fees for resource tiers and premium support.
Does it have a free plan?
No, the listed pricing model is paid and there is no free plan.
Which platforms does it support?
Web and API are listed platforms. It also lists web-and-mobile support, a mobile SDK, and SDK languages including Android, C#, Flutter, Go, Java, JavaScript, PHP, Python, React, React Native, Ruby, and Swift.
What integrations are available?
Optimizely describes API-first integration with ERP, CRM, PIM, and custom frontends. Guides are listed for CMS 12, PIM, and Product Recommendations.
Who makes Configured Commerce?
The maker is Optimizely Configured Commerce, headquartered in New York City, New York, United States, and founded in 2008.
What testing and rollout options are included?
Listed methods include A/B, multi-page, feature, server-side, multivariate, and multi-armed bandit testing. The platform also provides feature flags, targeting rules, percentage rollouts, user segments, approval workflows, and audit logs.
Facts from Optimizely Configured Commerce's own pages
- Abandoned cart recovery
- Yes · optimizely.com, 20 Sept 2026
- App marketplace
- Yes · optimizely.com, 20 Sept 2026
- Best suited for
- Optimizely identifies B2B teams seeking an out-of-the-box solution as the intended audience for Configured Commerce. · optimizely.com, 29 Sept 2026
- Compatibility
- Optimizely lists integration guides for Configured Commerce with CMS 12, PIM, and Product Recommendations. · support.optimizely.com, 29 Sept 2026
- Configuration limitation
- Configured Commerce does not support alternate units of measure on configured products. · support.optimizely.com, 29 Sept 2026
- Content
- Commerce content tools can generate and optimize product descriptions, specifications, and campaign content. · optimizely.com, 29 Sept 2026
- Customer pricing
- The product includes customer-specific pricing and quoting. · optimizely.com, 29 Sept 2026
- Experimentation
- The platform supports testing pricing, promotions, offers, and AI-driven experiences across self-service orders, negotiated deals, and repeat purchases. · optimizely.com, 29 Sept 2026
- Founded
- 2008 · optimizely.com, 28 Sept 2026
- Free plan
- No · optimizely.com, 20 Sept 2026
- Headquarters
- New York City, New York, United States · optimizely.com, 28 Sept 2026
- Hosting model
- hosted · optimizely.com, 20 Sept 2026
- Integrations
- Optimizely describes its commerce platform as API-first and says it integrates with existing ERP, CRM, PIM, and custom frontends. · optimizely.com, 29 Sept 2026
- Merchandising
- Optimizely says its commerce experience can tailor product sorting, search, and recommendations by account, contract, role, and buying behavior. · optimizely.com, 29 Sept 2026
- Pricing limits
- Optimizely's 2024 service description says Configured Commerce pricing is based on transaction level and that resource tiers and premium support may have separate fees. · world.optimizely.com, 29 Sept 2026
- Product
- Configured Commerce is a pre-configured, extensible B2B commerce solution designed to help businesses launch a portal quickly. · optimizely.com, 29 Sept 2026
- Sales channels
- omnichannel · optimizely.com, 20 Sept 2026
- Security
- Optimizely describes enterprise-grade security as a capability of its commerce offering. · optimizely.com, 29 Sept 2026
- Security practices
- Optimizely's Trust Center says its security controls and measures are subject to continuous improvement and that it provides worldwide support. · optimizely.com, 29 Sept 2026
- Self-service
- Configured Commerce includes self-service portals for B2B buyers. · optimizely.com, 29 Sept 2026
- Support
- Optimizely provides Configured Commerce user guides, developer documentation, API references, and release notes through its support center. · support.optimizely.com, 29 Sept 2026
- Support options
- Configured Commerce support articles direct users with further questions to contact Optimizely. · support.optimizely.com, 29 Sept 2026
Where Optimizely Configured Commerce stands on Freedom251
- Ecommerce platforms#170 of 280