Freedom251 › Proactive Notification Software
Vibes
What Vibes is
Vibes is a paid mobile engagement platform for brands and businesses, combining SMS, MMS, RCS, Mobile Wallet, and Push messaging. RCS Studio handles agent creation, provisioning, compliance, and carrier delivery. Campaign analytics and AI recommendations address message timing, audience segments, and content. Vibes says it connects directly to Verizon, AT&T, T-Mobile, and more than 65 regional North American carriers. APIs support campaign customization, orchestration across multiple systems, and event-triggered journeys. Named integrations include Salesforce Marketing Cloud, Adobe Marketo Engage, Adobe Journey Optimizer, Oracle CrowdTwist, Shopify, and Zapier. The platform includes workflow automation, audience segmentation, inbound messaging, and compliance tools. Its Trust Center lists SOC 2 Type 2, SOC 3, GDPR, CCPA, and CPRA. Professional and Enterprise plans include a dedicated Customer Success manager and 24/7 issue resolution support. Platform plans have no per-message fee beyond carrier charges, which are passed through. RCS Studio starts at $149 a month, while Platform Professional on request. Enterprise pricing is by quote.
Who it suits
Vibes suits retailers, restaurants, hospitality, entertainment and ticketing companies, and automotive brands seeking coordinated mobile messaging. It also fits teams needing APIs, automation, segmentation, and named marketing integrations.
What it does well
- Combines SMS, MMS, RCS, Wallet, and Push
- Provides AI campaign recommendations
- Connects with 65-plus regional carriers
- Supports event-triggered API journeys
- Lists multiple compliance standards
What to know first
- No free plan
- No free trial
- Platform pricing starts at 20000.00 USD
- Carrier charges pass through to customers
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| RCS Studio | Starting at $149/month · RCS agent creation, provisioning, compliance and carrier delivery · carrier costs absorbed by Vibes | $149 a month |
| Platform Professional | Starting at $20,000 · SMS, MMS, RCS, Mobile Wallet and Push · unlimited seats/users · 24/7 issue resolution support · a la carte integrations · carrier messaging fees passed through | $20,000 |
| Platform Enterprise | Get a Quote · SMS, MMS, RCS, Mobile Wallet and Push · unlimited seats/users · included supported integrations · 24/7 issue resolution support · carrier messaging fees passed through | On request |
| Tier 1 SMS/MMS/RCS Aggregation | Get a Quote · Volume-based monthly pricing · direct North American carrier connections · low-code APIs · carrier messaging fees passed through | On request |
As vibes.com lists them, read 11 Oct 2026. The maker's own page has the final word.
Verdict
Vibes brings multiple mobile channels, carrier connectivity, APIs, analytics, and compliance into one engagement platform. Its high stated platform starting price and pass-through carrier fees make budget planning essential.
Facts from Vibes's own pages
- AI and analytics
- The platform provides campaign analytics and automated AI-powered recommendations for message timing, audience segments and content. · vibes.com, 11 Oct 2026
- APIs
- Vibes offers APIs for campaign customization and orchestration across multiple systems, including event-triggered journeys. · vibes.com, 11 Oct 2026
- Carrier connectivity
- Vibes says it has direct connections to Verizon, AT&T, T-Mobile and more than 65 regional carriers across North America. · vibes.com, 11 Oct 2026
- Company history
- Vibes says its co-founders built the company in Chicago and that it has more than 25 years of mobile messaging experience. · vibes.com, 11 Oct 2026
- Headquarters
- Chicago, Illinois, United States · vibes.com, 28 Sept 2026
- Integrations
- Named integrations include Salesforce Marketing Cloud, Adobe Marketo Engage, Adobe Journey Optimizer, Oracle CrowdTwist, Shopify and Zapier. · vibes.com, 11 Oct 2026
- Intended customers
- Vibes says retailers, restaurants, hospitality, entertainment and ticketing, and automotive brands usually get the most value from its platform. · vibes.com, 11 Oct 2026
- Messaging fees
- Platform plans have no per-message fee beyond carrier charges, which Vibes bills to customers as pass-through costs. · vibes.com, 11 Oct 2026
- Product
- Vibes combines SMS, RCS, Mobile Wallet and Push in a mobile engagement platform for brands and businesses. · vibes.com, 11 Oct 2026
- RCS Studio
- RCS Studio supports RCS agent creation, provisioning, compliance and carrier delivery in one platform. · vibes.com, 11 Oct 2026
- Security and compliance
- Vibes' Trust Center lists SOC 2 Type 2, SOC 3, GDPR, CCPA and CPRA and provides a way to request security documentation. · trust.vibes.com, 11 Oct 2026
- Setup time
- Vibes says its Platform and Connect customers can be up and running in a matter of weeks, including number setup or migration. · vibes.com, 11 Oct 2026
- Support
- Professional and Enterprise plans include a dedicated Customer Success manager and 24/7 issue resolution support. · vibes.com, 11 Oct 2026
Where Vibes stands on Freedom251
- Proactive Notification Software#18 of 21
- SMS Marketing Software#48 of 50