Vi-Office PMS Spa

Vi-Office PMS Spa is a web-based system for running appointments, treatment rooms, therapists, inventory, billing and guest follow-up in one workflow. It suits independent spas and hotel or resort operations that need coordinated room and staff scheduling, especially sites already using Vi-Office PMS. The free tier is useful for core operations, but sustained use requires attention to its inactivity deletion rule and a quote for the full spa module.

Overview

The service covers the path from booking to treatment, payment and post-visit contact. Appointments may be entered in person, by phone or online, with requested time slots showing room and therapist availability. A separate workspace for each spa, database-level data isolation and Vi-Office single sign-on provide an enterprise-oriented security model. Vi-Office identifies itself as Vi-Office Solutions Joint Stock Company, headquartered in Hanoi, Vietnam.

Key features

Scheduling and rooms

A live room map labels treatment rooms as available, occupied or being cleaned. This is more useful than a simple calendar for busy sites where turnover and cleaning affect capacity. Therapist schedules include shifts and specialties; the system can recommend a therapist and calculate commissions from completed services.

Treatments, packages and membership

Services can be priced by duration or session. Prepaid treatment courses and membership cards deduct sessions automatically, making the platform a good fit for businesses built around repeat visits. Online booking is supported alongside staff-entered appointments.

Stock, checkout and retention

Cosmetics and other supplies are deducted as treatments are delivered. Product and service charges appear on one bill, so a guest buying retail items alongside a treatment can be checked out without separate transactions. Reminders, follow-up prompts and loyalty-point updates extend the workflow beyond payment.

Hotel integration and operations

When used with Vi-Office PMS, spa charges can post directly to the correct hotel or resort room folio. The interface supports 17 languages. Its installable progressive web app runs on phones and desktops and can work offline, while the stated service commitment is 99.9% uptime with 24/7 technical support.

Pricing

The free plan has a material retention condition: an account becomes inactive after 90 days without sign-in, and its data is deleted after 180 days without sign-in. That makes it unsuitable as an unattended archive. The quoted module is priced according to business size and operating specifics; prices are in US dollars and exclude VAT. The free tier is generous for bookings and checkout, but it does not represent the full treatment-course and client-record feature set.

Platforms

Vi-Office PMS Spa is delivered on the web. The installable PWA adds phone and desktop access and supports offline use.

Who it's for

Choose it for a spa coordinating rooms, therapists, commissions, packages, stock and payments in one system. It is particularly compelling for hotel and resort spas using Vi-Office PMS, because posting charges to guest folios removes a key reconciliation step. It is less suitable if you need a permanently retained free account or a published, predictable price for the full spa module.

Pros and cons

Pros

• Room-and-therapist coordination: availability views and a live room map expose practical capacity constraints.
• Repeat-visit support: prepaid courses and membership cards deduct sessions automatically.
• Unified checkout: treatment and product charges combine while stock is reduced as services occur.
• Hotel workflow: Vi-Office PMS integration can post spa charges to the right room folio.
• Operational coverage: 17 languages, offline-capable PWA, 99.9% uptime commitment and 24/7 support suit distributed teams.

Cons

• Free-account risk: 90 days without sign-in triggers inactivity and 180 days triggers data deletion.
• Unfixed module cost: Spa & aesthetics requires a quote tied to business size and operating specifics.
• Web-only platform: there is no separate native mobile platform listed, despite PWA access.

Alternatives

For a broad comparison, see Spa Management Software.

• Cloud Studio Manager is the stronger choice when unlimited users, no contract and no per-user charge matter; its free platform runs on Android, iOS and web.
• inyad fits Morocco-based payment operations, with a free payment plan and a 149.00 MAD POS plan, but terminal and activation costs apply to payments.
• Loqlee suits a very small operation needing a free tier with one vertical and up to three staff accounts plus basic booking apps.
• Salonist is worth choosing when a marketplace listing, 50 monthly appointments and staff-shift scheduling are the priority; its Essential plan is $59 a month.
• FARSET is a lower-cost route for limited booking volume: free allows 20 confirmed bookings monthly, while Pro is £15 a month for unlimited bookings.
• ReSpark is a custom-quote alternative for businesses comparing size, outlet count and feature requirements.
• SpaSoft is a paid alternative available on Android, iOS and web.
• Agilysys Sales & Catering is a web-based paid option sold through a demo and quote.

Verdict

Vi-Office PMS Spa is a strong fit for spas that need scheduling, treatment packages, inventory, billing and guest follow-up connected—especially hotel spas already on Vi-Office PMS. Choose it for that integrated operational flow and the capable free starting point; look elsewhere if data must remain indefinitely on an unused free account or if you require transparent pricing for the complete spa module.