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UserTest Pro
What UserTest Pro is
UserTest Pro is an AI-moderated research platform for rapid qualitative studies with Indian consumers. It supports video, audio, and usability studies for discovery, concept, and pricing research. Its AI researcher conducts structured one-to-one video interviews and can ask follow-up questions based on participant responses. For usability studies, participants can record their screen and voice while completing tasks on a website, app, or prototype. Studies can run in 8+ Indian languages, with transcripts and analysis in English. The pricing page says themes, clips, and a shareable report are usually ready the same day the last session ends, and advertises results in 48 hours. A free Starter plan and free trial are listed; Custom packages have pricing on request. Data is encrypted at rest and in transit, and listed controls include multi-factor authentication and role-based access. Data is retained for an additional 90 days after a plan ends for access and export. The service does not provide professional research consulting or guarantee statistical significance, validity, or representative results.
Who it suits
It may suit founders, research teams, startups, D2C brands, tech companies, product managers, UX researchers, and marketers seeking qualitative studies with Indian consumers. It is especially relevant for teams planning video, audio, or usability research across Indian languages.
What it does well
- AI interviews can ask response-based follow-up questions
- Usability participants record screen and voice
- Studies support 8+ Indian languages
- Free Starter plan offers unlimited tests and seats
What to know first
- Custom package pricing is on request
- Does not provide professional research consulting
- Does not guarantee statistically significant or representative results
Limits
The free Starter plan lists unlimited tests, unlimited seats, user panel access, the option to bring your own audience, and priority support via Outlook. The facts do not state a quota or feature limit for Starter.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Starter | Unlimited tests · unlimited seats · user panel access · bring your own audience · priority support via Outlook | Free |
| Custom | Customized packages · invite your own users · higher discounts on credits · dedicated priority support · full data export options | On request |
As usertestpro.com lists them, read 10 Oct 2026. The maker's own page has the final word.
Getting started
- Visit the UserTest Pro website.
- Choose the free Starter plan or request pricing for a Custom package.
- Use the free trial if you want to try the service before choosing a plan.
- Run a video, audio, or usability study for your research need.
- Choose an audience and study language, then review the resulting transcripts, analysis, themes, clips, and report.
Verdict
UserTest Pro combines AI-moderated interviews with usability studies and multilingual research support. Its stated limits around consulting and research guarantees matter for teams that need expert guidance or statistically representative findings.
Questions
Does UserTest Pro have a free plan?
Yes. Its Starter plan is listed as free and includes unlimited tests and unlimited seats.
Is there a free trial?
Yes, a free trial is listed.
How much does the Custom plan cost?
Custom plan pricing is on request.
Which platforms does UserTest Pro support?
It is listed for Android, iOS, and web.
What study languages are available?
Studies can run in 8+ Indian languages, with transcripts and analysis in English.
Does UserTest Pro integrate with other services?
Client terms mention optional integrations with analytics, design, and productivity services, but do not name specific products.
Facts from UserTest Pro's own pages
- AI interviews
- Its AI-moderated researcher conducts structured one-to-one video interviews and can ask follow-up questions based on participants’ responses. · usertestpro.com, 10 Oct 2026
- Data retention
- The pricing FAQ says data is retained for an additional 90 days after a plan ends so customers can access and export it. · usertestpro.com, 10 Oct 2026
- Data security
- The privacy policy states that data is encrypted at rest with 256-bit AES and in transit with TLS 1.2 or higher. · usertestpro.com, 10 Oct 2026
- Founded
- 2026 · usertestpro.com, 28 Sept 2026
- Headquarters
- Bangalore (Bengaluru), India · usertestpro.com, 28 Sept 2026
- Hosting and certifications
- The privacy policy says data is stored on Hetzner infrastructure in Germany and Finland, and that Hetzner is ISO/IEC 27001:2013 certified; it says UserTest Pro was pursuing its own SOC 2 Type II and ISO 27001 certifications, expected Q2 2026. · usertestpro.com, 10 Oct 2026
- Integrations
- Client terms mention optional integrations with analytics, design, and productivity services, but do not name specific products. · usertestpro.com, 10 Oct 2026
- Intended users
- The client FAQ names founders, research teams, startups, D2C brands, tech companies, product managers, UX researchers, and marketers as typical users. · usertestpro.com, 10 Oct 2026
- Limitations
- Client terms say the service does not provide professional research consulting or guarantee statistical significance, research validity, or representative results. · usertestpro.com, 10 Oct 2026
- Product
- UserTest Pro is an AI-moderated research platform for running and analyzing rapid qualitative studies with Indian consumers. · usertestpro.com, 10 Oct 2026
- Research languages
- The pricing page states that studies can run in 8+ Indian languages, with transcripts and analysis in English. · usertestpro.com, 10 Oct 2026
- Security controls
- The privacy policy lists multi-factor authentication, role-based access controls, 24/7 automated monitoring, and quarterly penetration testing and security audits. · usertestpro.com, 10 Oct 2026
- Study methods
- The pricing page says plans cover video, audio, and usability studies for discovery, concepts, pricing, and more. · usertestpro.com, 10 Oct 2026
- Turnaround
- The pricing page says themes, clips, and a shareable report are usually ready the same day the last session ends, and advertises results in 48 hours. · usertestpro.com, 10 Oct 2026
- Usability testing
- Participants can record their screen and voice while completing tasks on a website, app, or prototype. · usertestpro.com, 10 Oct 2026
Where UserTest Pro stands on Freedom251
- Usability Testing Software#17 of 52