Userplay is playtesting infrastructure for game studios, bringing player recruitment, key distribution, gameplay capture, review, and feedback into one workflow. Studios can recruit and screen testers from Discord communities, then review session replays that surface bugs, player feedback, and notable gameplay moments. Voice transcripts, post-playtest surveys, and custom forms help teams gather and interpret responses. The platform lists compatibility with GameMaker, Defold, Godot, Unity, Unreal Engine, major game stores, desktop operating systems, and web games. Discord supports community recruitment and key distribution; Mailchimp synchronization is available for targeted campaigns. Userplay’s browser recorder captures configured tracks locally and uploads video and audio after a session. Microphone capture is off by default, webcam video is not captured, and players must consent before recording. Userplay says production and recording data is hosted in the United States and protected with encryption in transit and at rest. The free Indie plan allows up to 10 seats and 1,000 players. Paid plans start at $99/mo billed annually.
Who it is for
Userplay suits game studios that need to recruit playtesters, distribute builds, capture sessions, and collect structured feedback in one workflow. Its listed compatibility and Discord recruitment tools may fit teams testing desktop or web games with community members.
What is good
- Recruit and screen playtesters from Discord communities
- Replays surface bugs, feedback, and notable moments
- Surveys, custom forms, and voice transcripts
- Microphone capture is off by default
- Free Indie plan supports up to 10 seats
What to know first
- Indie plan allows up to 1,000 players
- Paid plans start at $99/mo billed annually
- Default recording retention is 12 months
Verdict
Userplay combines playtester recruitment, session review, and feedback collection, with plans sized by seat and player limits. Teams should compare those limits and recording-retention periods with their playtesting needs.
Userplay plans and pricing
All plansCompared on game playtesting platforms
- Free plan
- Yes
- Paid from
- $99/mo
- Player recruitment
- customer_list
- Build distribution
- link
- Feedback methods
- mixed
- Player targeting
- basic
- Session recording
- Yes
- Supported game platforms
- desktop
