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Upswing Advising & Early Alerts
What Upswing Advising & Early Alerts is
Upswing Advising & Early Alerts is a web platform for colleges and universities to provide students with online advising, mentorship, and coaching. Students can check the availability of advisors or success coaches and schedule appointments for in-person or online sessions. The service sends appointment reminders by email and text, and students, advisors, coaches, tutors, and administrators can message within the platform. Online meetings support one-to-one or small-group sessions with video, screen sharing, chat, and document uploads and downloads. Administrators can create student alerts with customized names, descriptions, tags, priority levels, and notification preferences. Advisors and administrators can both view alerts and add notes that are visible to one another. A dashboard gives administrators access to engagement and usage information, session notes, and alerts; advisors can see usage data for students assigned to them. Upswing documents SAML and LDAP single sign-on integrations for institutional partners. It says sensitive information is encrypted using SSL and that its primary and backup cloud data centers are in the continental United States. Founded in 2013, the company lists Durham, North Carolina, as its headquarters. The institutional plan is paid, with pricing available on request.
Who it suits
This service is suited to colleges and universities coordinating student advising, coaching, tutoring, and related support. Its alerts, scheduling, messaging, and reporting features are aimed at students and the staff and administrators who support them.
What it does well
- Students can schedule in-person or online appointments.
- Automatic reminders are sent by email and text.
- Online sessions include video, screen sharing, chat, and document exchange.
- Advisors and administrators can collaborate on student alerts.
- Institutional partners can use SAML or LDAP single sign-on.
What to know first
- The institutional plan is paid.
- Pricing is available on request rather than stated as a set price.
- The listed platform is web.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Institutional plan | Request a demo; no price is stated on the product page. · Institutional student support platform | On request |
As upswing.io lists them, read 7 Oct 2026. The maker's own page has the final word.
Getting started
- Visit https://upswing.io/advising-early-alerts/.
- Request a demo for the institutional plan and pricing.
- Arrange institutional onboarding; Upswing documents SAML and LDAP single sign-on integrations for partners.
- Use the web platform for student appointments, messaging, meetings, and alerts.
Verdict
Colleges and universities seeking a shared platform for advising, appointments, messaging, and student alerts should consider Upswing Advising & Early Alerts. Buyers looking for a stated price or a listed platform beyond web should look elsewhere.
Questions
What does Upswing Advising & Early Alerts do?
It lets colleges offer online advising, mentorship, and coaching, with scheduling, messaging, meetings, and student alerts.
How is the product priced?
It is a paid institutional plan, with pricing on request.
Which platform does it support?
The listed platform is web.
Does it integrate with institutional sign-on?
Upswing’s onboarding materials document SAML and LDAP single sign-on integrations for institutional partners.
Where is the company based?
Upswing lists its headquarters in Durham, North Carolina, United States, and says it was founded in 2013.
Where is customer data hosted?
Upswing’s privacy policy says its primary and backup cloud data centers are in the continental United States. It says data is not to be stored outside the United States without partner organization consent.
Facts from Upswing Advising & Early Alerts's own pages
- Alert collaboration
- Advisors and administrators can both view alerts and add notes that are visible to each other. · upswing.io, 7 Oct 2026
- Appointment reminders
- The service sends automatic appointment reminders by email and text. · upswing.io, 7 Oct 2026
- Company
- Upswing says it was founded in 2013 and lists a US address in Durham, North Carolina. · upswing.io, 7 Oct 2026
- Data hosting
- Upswing’s privacy policy says its primary and backup cloud data centers are in the continental United States and data is not to be stored outside the United States without partner organization consent. · upswing.io, 7 Oct 2026
- Early alerts
- Administrators can create customizable student alerts with names, descriptions, tags, priority levels, and notification preferences. · upswing.io, 7 Oct 2026
- Founded
- 2013 · upswing.io, 28 Sept 2026
- Headquarters
- Durham, North Carolina, United States · upswing.io, 28 Sept 2026
- Integrations
- Upswing’s onboarding materials document SAML and LDAP single sign-on integrations for institutional partners. · learning.upswing.io, 7 Oct 2026
- Intended users
- Upswing describes its platform as a student services solution for colleges and universities, including support for students, staff, administrators, tutors, and advisors. · upswing.io, 7 Oct 2026
- Meetings
- Students can meet one to one or in small groups, with screen sharing, video, chat, and document upload and download in the online classroom. · upswing.io, 7 Oct 2026
- Messaging
- Students, advisors, coaches, tutors, and administrators can use instant messaging within the platform. · upswing.io, 7 Oct 2026
- Privacy and security
- Upswing says it encrypts sensitive information using SSL and follows generally accepted industry standards, while noting that it cannot guarantee absolute security. · upswing.io, 7 Oct 2026
- Purpose
- The product lets colleges offer online advising, mentorship, and coaching to students. · upswing.io, 7 Oct 2026
- Reporting
- Administrators can view engagement and usage, session notes, and student early alerts in a dashboard; advisors can see usage data for their assigned students. · upswing.io, 7 Oct 2026
- Scheduling
- Students can view advisor or success coach availability and schedule appointments in person or online. · upswing.io, 7 Oct 2026
- Support
- The product page links to a Help Center and lists [email protected] and 844.879.8779 as contact details. · upswing.io, 7 Oct 2026
Where Upswing Advising & Early Alerts stands on Freedom251
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