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TrustYou

by TrustYou

Paid Web

Visit TrustYou Alternatives Pricing

TrustYou's own site

What TrustYou is

TrustYou is a web platform for managing hospitality reviews and surveys. It gathers reviews from sources including Agoda, Airbnb, Booking.com, Ctrip, Expedia, Google, Hostelworld, Hotels.com, HRS, Orbitz, Travelocity, Trip.com, TripAdvisor, OpenTable, IHG, Otelpuan, HolidayCheck, Hotel.de, Yandex.ru, 2GIS, and Zoover. Review requests can be sent by email and SMS. Tools include AI assistance for review replies, display widgets, sentiment analysis, competitor benchmarking, keyword search, analytics, and reporting. The Lite plan costs $75 a month when billed annually and includes a centralized guest-review inbox, SentimentAI, competitor benchmarking, keyword search, an analytics dashboard, and reporting tools. Essential costs $130 a month when billed annually and includes one survey. Professional lists unlimited surveys and unlimited AI-generated review responses, but no price is provided. TrustYou has no free plan and runs on the web. TrustYou was founded in 2008 and is headquartered in Munich, Germany.

Who it suits

It is aimed at hospitality businesses that need to collect, analyze, request, display, and respond to guest feedback. Teams should consider the annual billing terms and plan differences.

What it does well

  • Aggregates reviews from many sources
  • Email and SMS review requests
  • AI response assistance
  • Sentiment and competitor analysis
  • Review display widgets

What to know first

  • No free plan
  • Lite and Essential require annual billing
  • Professional features differ by plan

Plans

PlanBilled and limitsPrice
Litebilled annually · Centralized inbox for guest reviews · SentimentAI · Competitor benchmarking · Keyword search · Analytics dashboard · Reporting tools$75 a month
Essentialbilled annually · 1 survey$130 a month
ProfessionalUnlimited surveys · Unlimited AI-generated review responsesOn request

As trustyou.com lists them, read 21 Sept 2026. The maker's own page has the final word.

Verdict

TrustYou centralizes guest feedback and adds survey, analytics, response, and display tools for hospitality teams. Compare the annual plan costs and the unpriced Professional tier with the features required.

Facts from TrustYou's own pages

Founded
2008 · trustyou.com, 28 Sept 2026
Free plan
No · trustyou.com, 21 Sept 2026
Headquarters
Munich, Germany · trustyou.com, 28 Sept 2026
Request channels
email_and_sms · trustyou.com, 21 Sept 2026
AI response assistance
Yes · trustyou.com, 21 Sept 2026
Review sources
Agoda,Airbnb,Booking.com,Ctrip,Expedia,Google,Hostelworld,Hotels.com,HRS,Orbitz,Travelocity,Trip.com,TripAdvisor,OpenTable,IHG,Otelpuan,HolidayCheck,Hotel.de,Yandex.ru,2GIS,Zoover · trustyou.com, 21 Sept 2026
Review display widgets
Yes · trustyou.com, 21 Sept 2026
Paid from
75 · trustyou.com, 21 Sept 2026

Where TrustYou stands on Freedom251

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