Freedom251 › Review Management Software
Sunaam
by Sunaam
What Sunaam is
Sunaam is a paid reputation and local-presence service for Indian small businesses, available through web and API access. It manages Google Business Profile listings, review collection, review replies, local rankings, directory listings, and website creation. Its AI drafts replies in each review’s language and voice, but a person must approve them before publication. Supported languages include Bengali, Hindi, Tamil, Telugu, Marathi, Gujarati, Kannada, Hinglish, and Banglish. Connections include Google Business Profile, WhatsApp, Instagram, Facebook, and Google Maps. Local Growth checks map rankings across nearby points, compares competitors, and suggests fixes. Sunaam can find errors and duplicates on services including JustDial, Sulekha, IndiaMART, and Yelp. Its website builder creates a site from a business description and allows HTML download. Plans range from ₹499/mo to ₹99.99 per month, with a free trial and no free plan.
Who it suits
It suits local shops, clinics, salons, restaurants, businesses with multiple outlets, and agencies managing local reputation and listings in India.
What it does well
- Human approval required before AI replies are published
- Supports multiple Indian languages plus Hinglish and Banglish
- Local ranking checks with competitor comparisons
- Directory error and duplicate detection
- Website generation with downloadable HTML
What to know first
- No free plan
- Fair-use AI limits apply to every plan
- Plan reply caps range from 15 to 500 monthly
- Agency pricing is custom
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Lite | $9.99 per month · 1 business/location · 1 team member · 15 AI review replies/month · 5 social posts/month · email support | ₹9.99 a month |
| Standard | $19.99 per month · 1 business/location · 5 team members · 100 AI review replies/month · 1 website · 15 social posts/month · 100 loyalty messages/month · email + chat support | ₹19.99 a month |
| Growth | $39.99 per business location / month · Multiple locations · 8 team members · 250 AI review replies/month · 2 websites · 40 social posts/month · 250 loyalty messages/month · Local Growth · email + chat support | ₹39.99 a month |
| Business | $99.99 per month · 2 locations included · 2 locations included · 10 team members · 500 AI review replies/month · 2 websites · 100 social posts/month · 500 loyalty messages/month · Local Growth · dedicated account manager | ₹99.99 a month |
| Standard | $199.90 billed yearly · 2 months free · 1 business/location · 5 team members · 100 AI review replies/month · 1 website · 15 social posts/month · 100 loyalty messages/month · email + chat support | $199.90 a year |
| Growth | $399.90 billed yearly · 2 months free · Multiple locations · 8 team members · 250 AI review replies/month · 2 websites · 40 social posts/month · 250 loyalty messages/month · Local Growth · email + chat support | $399.90 a year |
| Lite | $99.90 billed yearly · 2 months free · 1 business/location · 1 team member · 15 AI review replies/month · 5 social posts/month · email support | $99.90 a year |
| Business | $999.90 billed yearly · 2 months free · 2 locations included · 10 team members · 500 AI review replies/month · 2 websites · 100 social posts/month · 500 loyalty messages/month · Local Growth · dedicated account manager | $999.90 a year |
The first 8 of 9 plans, as sunaam.io lists them, read 12 Oct 2026. The maker's own page has the final word. Every plan
Verdict
Sunaam combines review workflows, local SEO checks, directory management, messaging safeguards, and website creation for Indian businesses. Its tiered plans and approval workflow suit teams that want automation while retaining control over published replies.
Facts from Sunaam's own pages
- AI review replies
- Sunaam drafts review replies in the review's language and voice, and nothing is published until a person approves it. · sunaam.io, 12 Oct 2026
- Free plan
- No · sunaam.io, 22 Sept 2026
- Google account access
- Sunaam says it uses Google's consent screen, does not ask for or store the user's Google password, and users can disconnect Google access from settings. · sunaam.io, 12 Oct 2026
- Google data retention
- The integration page says content retrieved through Google's APIs is stored for no longer than 30 days and deleted when the Google account is disconnected. · sunaam.io, 12 Oct 2026
- Headquarters
- Kolkata, West Bengal, India · sunaam.io, 28 Sept 2026
- Integrations
- Sunaam works with Google Business Profile, WhatsApp, Instagram, Facebook and Google Maps. · sunaam.io, 12 Oct 2026
- Intended users
- Sunaam describes itself as software for local shops, clinics, salons and restaurants, with features for businesses managing multiple outlets and agencies. · sunaam.io, 12 Oct 2026
- Languages
- Sunaam supports replies in Indian languages including Bengali, Hindi, Tamil, Telugu, Marathi, Gujarati and Kannada, and understands Hinglish and Banglish. · sunaam.io, 12 Oct 2026
- Local SEO
- Local Growth checks map rankings across a grid of nearby points, compares competitors and provides recommended fixes. · sunaam.io, 12 Oct 2026
- Location limit
- 1 · sunaam.io, 22 Sept 2026
- Messaging safeguards
- WhatsApp review requests are sent only with consent, the site says STOP opt-outs are automatically honored, and daily send limits apply. · sunaam.io, 12 Oct 2026
- Other listings
- Sunaam can discover listings on services including JustDial, Sulekha, IndiaMART and Yelp, flag errors and duplicates, and prepare details for directories without an API. · sunaam.io, 12 Oct 2026
- Plan limits
- The pricing page says fair-use AI limits apply to each plan; its comparison table lists monthly reply caps from 15 on Lite to 500 on Business. · sunaam.io, 12 Oct 2026
- Product
- Sunaam provides AI-powered reputation and local presence tools for Indian small businesses, including review replies, Google listing management, review collection and website creation. · sunaam.io, 12 Oct 2026
- Monitoring alerts
- Yes · sunaam.io, 22 Sept 2026
- AI response assistance
- Yes · sunaam.io, 22 Sept 2026
- Review sources
- Google Business Profile · sunaam.io, 22 Sept 2026
- Support
- The contact page says Sunaam replies to email inquiries within a business day, and the plans include email support, email plus chat, or a dedicated account manager. · sunaam.io, 12 Oct 2026
- Team data separation
- Sunaam says each business's data is walled off from other businesses and owners can approve while managers draft. · sunaam.io, 12 Oct 2026
- Website builder
- Sunaam can generate a website from a business description, publish it at sunaam.io, and let customers download the HTML. · sunaam.io, 12 Oct 2026
Where Sunaam stands on Freedom251
- Review Management Software#101 of 164