Freedom251 › Review Management Software
Sadakom
What Sadakom is
Sadakom is a paid online reputation management platform for local businesses, with tools tailored to salons and spas. After appointments, it can send review requests by SMS or email in Arabic or English, with customizable Gulf dialect phrasing. Google reviews and private feedback appear in one inbox, where businesses can reply to Google reviews and receive alerts. Suggested AI replies can be sent or personalized. A salon dashboard tracks ratings and trends by stylist and branch in real time. Sadakom syncs with Google Business Profile and supports customer-list imports, APIs, and webhooks. It says contact details, feedback, and analytics are encrypted in transit and at rest, with primary hosting in Saudi Arabia, and serves customers across the GCC. Plans start at 199 SAR/mo and include a 14-day trial without a credit card. Starter covers one location and one user; Pro and Agency increase allowances. Enterprise has custom pricing.
Who it suits
Sadakom suits local businesses, especially salons and spas, that want automated review requests and centralized Google feedback management. It is also relevant to GCC businesses needing Arabic, English, or Gulf-style messaging.
What it does well
- Automated SMS or email review requests
- Arabic, English, and Gulf dialect messaging
- Ratings by stylist and branch
- Google reviews and private feedback in one inbox
- Google Business Profile, API, and webhook support
What to know first
- No free plan
- Starter allows one location and one user
- Payments are non-refundable except where required by law
- No signed Data Processing Agreement currently offered
Limits
Starter allows one location, one user, 100 monthly requests, 200 AI replies, and 100 bundled message credits. The 14-day trial applies before paid billing, and paid payments are non-refundable except where required by law.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Starter | SAR 199 SAR/mo · 1 location · 1 user · 100 monthly requests · 200 AI replies/month · 100 bundled message credits | 199 SAR a month |
| Pro | SAR 399 SAR/mo · 3 locations · 3 users · 500 monthly requests · 1,000 AI replies/month · 500 bundled message credits | 399 SAR a month |
| Agency | SAR 999 SAR/mo · Up to 10 locations · unlimited users · 2,000 monthly requests · 3,000 AI replies/month · 2,000 bundled message credits | 999 SAR a month |
| Enterprise | Custom · Custom locations, users & limits · custom pricing and feature set | On request |
As sadakom.com lists them, read 2 Oct 2026. The maker's own page has the final word.
Getting started
- Open the Sadakom salons website
- Choose a Starter, Pro, Agency, or Enterprise plan
- Start the 14-day trial without entering a credit card
- Connect Google Business Profile or import your customer list
- Configure SMS or email review requests and salon messaging
- Use the web dashboard or API integrations
Verdict
Sadakom focuses on review collection and response workflows for local businesses, with salon-specific analytics and regional language options. Its location limits, paid plans, and stated data-processing limitation should be considered before choosing a tier.
Questions
Is there a free trial?
Every plan includes a 14-day free trial, and no credit card is required.
Which platforms does Sadakom support?
Sadakom is available through the web and an API.
What integrations are available?
It syncs with Google Business Profile and supports customer-list imports, API integrations, and webhooks.
How many locations and users are included?
Starter includes one location and one user. Pro includes three locations and three users, while Agency supports up to 10 locations and unlimited users.
Does Sadakom provide a Data Processing Agreement?
Sadakom says it does not currently offer a signed Data Processing Agreement.
Facts from Sadakom's own pages
- AI replies
- Sadakom suggests on-brand replies to new reviews, and the salon page says users can send or personalize them. · sadakom.com, 2 Oct 2026
- Company
- Sadakom identifies Mohammad Aldarwish as its founder and CEO and says it operates in Saudi Arabia, the UAE, Kuwait, Qatar, Bahrain, and Oman. · sadakom.com, 2 Oct 2026
- Data handling limit
- Sadakom says it does not currently offer a signed Data Processing Agreement. · sadakom.com, 2 Oct 2026
- Data residency
- Sadakom says its primary hosting is in Saudi Arabia and that it serves customers across the GCC. · sadakom.com, 2 Oct 2026
- Free plan
- No · sadakom.com, 21 Sept 2026
- Integrations
- Sadakom syncs with Google Business Profile and supports customer-list imports plus API and webhook integrations. · sadakom.com, 2 Oct 2026
- Languages
- Review requests can be sent in Arabic or English, and salon messaging can be customized to include Gulf dialect phrasing. · sadakom.com, 2 Oct 2026
- Location limit
- 1 · sadakom.com, 21 Sept 2026
- Product
- Sadakom is an online reputation management platform for local businesses that automates review requests and helps manage Google reviews. · sadakom.com, 2 Oct 2026
- Review management
- Google reviews and private feedback appear in one inbox, where businesses can reply to Google reviews and receive alerts. · sadakom.com, 2 Oct 2026
- Review sources
- Google Business Profile / Google Reviews · sadakom.com, 21 Sept 2026
- Salon workflow
- For salons and spas, Sadakom automatically sends review requests after appointments by SMS or email. · sadakom.com, 2 Oct 2026
- Security
- Sadakom says customer contact details, feedback, and analytics are encrypted in transit and at rest. · sadakom.com, 2 Oct 2026
- Stylist analytics
- The salon dashboard tracks ratings and trends by stylist and branch in real time. · sadakom.com, 2 Oct 2026
- Support
- Support is available by email on every plan, with priority chat on Pro and Agency; the help center says replies arrive within one business day. · sadakom.com, 2 Oct 2026
- Trial and billing
- All plans include a 14-day free trial with no credit card required, and paid payments are non-refundable except where required by law. · sadakom.com, 2 Oct 2026
Where Sadakom stands on Freedom251
- Review Management Software#98 of 164
- Salon Reputation Management Software#18 of 29