Freedom251 › Review Management Software
ORMPilot
What ORMPilot is
ORMPilot is a web service for local businesses that monitor reviews, draft responses, request new reviews, and track reputation. Its unified inbox combines Google Business, Yelp, and Facebook reviews with filters and response-status tracking. AI creates personalized, tone-matched drafts that staff can edit. Review-request campaigns use SMS or email and apply a 90-day suppression window per customer. New reviews are detected within five minutes, with email and push alerts. Analytics cover rating trends, keyword themes, competitor benchmarking, and 12-month trends on listed plans. Responses publish directly to Google and Facebook; Yelp uses a pre-filled deep link because its API restricts direct publishing. A HIPAA-aware mode avoids treatment, diagnosis, and patient-health references, with BAAs available for qualifying accounts. Plans start at $49 a month, billed monthly, with a 14-day trial and no credit card required. Starter, Growth, and Agency tiers vary in drafts, contacts, seats, locations, requests, and analytics periods.
Who it suits
ORMPilot is aimed at restaurants, dental practices, salons, and other local businesses managing customer reviews. It also suits teams needing review requests, alerts, AI drafting, and reputation analytics.
What it does well
- Unified Google, Yelp, and Facebook inbox
- AI-assisted editable response drafts
- SMS and email review requests
- Five-minute review detection alerts
- 14-day trial without credit card
What to know first
- No free plan
- Yelp responses cannot publish directly
- Plans impose request, seat, or location limits
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Agency | $299 / mo · Up to 15 locations · 5,000 review requests / mo · Unlimited team seats · API access + Zapier connector · Dedicated customer success manager | $299 a month |
| Starter | $49 / mo · 50 AI response drafts / month · 100 review request contacts / mo · Email + in-app alerts · 30-day analytics dashboard · 1 team member seat | $49 a month |
| Growth | $99 / mo · Unlimited AI response drafts · 500 review request contacts / mo · SMS + email alerts · 12-month analytics + trend charts · 3 team member seats | $99 a month |
As ormpilot.com lists them, read 11 Oct 2026. The maker's own page has the final word.
Verdict
ORMPilot combines review monitoring, response assistance, review requests, alerts, and analytics for local businesses. Its Yelp publishing workaround and tier-specific allowances should shape your plan choice.
Facts from ORMPilot's own pages
- AI responses
- AI drafts personalized, tone-matched review responses, which users can edit before publishing. · ormpilot.com, 11 Oct 2026
- Alerts
- The site says new reviews are detected within five minutes and alerts can be sent by email and push notification. · ormpilot.com, 11 Oct 2026
- Analytics
- Analytics include rating trends, keyword themes, and competitor benchmarking, with 12-month trends listed as a feature. · ormpilot.com, 11 Oct 2026
- Audience
- The product is described as built for restaurants, dental practices, salons, and other local businesses. · ormpilot.com, 11 Oct 2026
- Free plan
- No · ormpilot.com, 22 Sept 2026
- Integrations
- Google Business, Yelp, and Facebook Pages are listed as live integrations; Square POS, Toast POS, and Vagaro are listed as coming Q3 2026. · ormpilot.com, 11 Oct 2026
- Medical privacy
- ORMPilot offers a HIPAA-aware mode that avoids mentioning treatments, diagnoses, or patient health information in AI responses, and says BAAs are available for qualifying accounts. · ormpilot.com, 11 Oct 2026
- Publishing limit
- ORMPilot supports direct response publishing to Google and Facebook; Yelp responses use a pre-filled deep link because its API restricts direct publishing by third-party tools. · ormpilot.com, 11 Oct 2026
- Purpose
- ORMPilot helps local businesses monitor reviews, draft AI responses, request reviews, and track reputation across platforms. · ormpilot.com, 11 Oct 2026
- Request channels
- email_and_sms · ormpilot.com, 22 Sept 2026
- Review inbox
- A unified inbox combines reviews from Google, Yelp, and Facebook with filters and response-status tracking. · ormpilot.com, 11 Oct 2026
- Monitoring alerts
- Yes · ormpilot.com, 22 Sept 2026
- Review requests
- Campaigns send personalized SMS or email review requests and enforce a 90-day suppression window for each customer. · ormpilot.com, 11 Oct 2026
- AI response assistance
- Yes · ormpilot.com, 22 Sept 2026
- Review sources
- Google Business,Yelp,Facebook Pages · ormpilot.com, 22 Sept 2026
- Setup
- The site says setup takes about 15 minutes and connects Google Business Profile, Yelp, or Facebook via OAuth. · ormpilot.com, 11 Oct 2026
- Paid from
- 49 · ormpilot.com, 22 Sept 2026
- Trial terms
- All plans include a 14-day trial with full Growth features and no credit card required; after the trial, an account without a selected plan becomes read-only and is not automatically charged. · ormpilot.com, 11 Oct 2026
Where ORMPilot stands on Freedom251
- Review Management Software#96 of 164