Trusona’s ATO Protect verifies identity in real time during account recovery, password or MFA resets, and other high-risk requests, helping organizations address account takeover attempts. It checks people against sources including DMV records, mobile network operators, and LexisNexis. Trusona says it detects SIM swaps, man-in-the-middle activity, and replayed ID scans, and that document checks cover more than 2,500 ID types worldwide. The service can be used without an app download or pre-registration, with a zero-integration option also listed. Employees and customers can check that an agent is genuine, while executives can verify each other before a wire transfer. After a successful check, a person can save a TruPass(key) to skip ID scans on later requests. Integrations and guides include ServiceNow and APIs, and Trusona says ATO Protect can be added to Zendesk, Jira, Ivanti, and Freshdesk tickets. It says it stores no PII and shows agents a risk result rather than identity documents. The portal plan is 0.00 USD per free; other pricing is on request.
Who it is for
ATO Protect suits IT help desks, account recovery teams, HR and hiring workflows, and developers integrating identity checks. Its agent and executive verification functions may also suit teams handling high-risk requests such as wire transfers.
What is good
- Checks identity against DMV, mobile network, and LexisNexis sources.
- Covers more than 2,500 ID types worldwide.
- Can be used without app download or pre-registration.
- Free portal plan listed at 0.00 USD per free.
- Trusona says it stores no PII.
What to know first
- Pricing for options beyond the portal is on request.
- API access for Agent Verify is by request.
Verdict
ATO Protect combines real-time identity checks with fraud defenses and integrations for support and account recovery workflows. The portal plan is free, while other pricing and some API access require an inquiry.
Trusona plans and pricing
All plansCompared on passwordless authentication software
- Free plan
- Yes
- Passwordless methods
- mobile app approval, QR codes, deep links, passkeys/WebAuthn, biometrics, TOTP, identity proofing
- Magic links
- No
- Biometric login
- Yes
- SAML SSO
- Yes
- OpenID Connect
- Yes
- Directory synchronization
- Yes
