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TrueSend

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What TrueSend is

TrueSend is an email marketing platform for creating campaigns, automating email journeys, measuring results, and managing deliverability. Its drag-and-drop editor, templates, and A/B testing support campaign creation, while a visual workflow builder can start journeys in response to user actions and attributes. Reports cover opens, clicks, conversions, revenue attribution, click heatmaps, and subscriber growth.

For sending operations, TrueSend offers shared and dedicated IP pools, automated warm-up, DKIM, SPF, and DMARC setup, reputation monitoring, bounce handling, and spam score previews. It also monitors inbox placement, authentication, blocklists, and spam traps. The Email API supports transactional and bulk messages, dynamic templates, real-time webhooks, analytics tracking, attachments, and SDKs. Listed integrations include Shopify, WooCommerce, Magento, Salesforce, HubSpot, Pipedrive, Google Analytics, Segment, Zapier, WordPress, Stripe, and Slack.

TrueSend has a free plan, a Standard plan, and a custom-quote plan. The free tier allows 6,000 emails per month and two sending domains. The company lists its headquarters in Pune, India. Its stated security features include SOC 2 Type II certification, encryption at rest and in transit, SAML 2.0 SSO, and two-factor authentication.

Who it suits

TrueSend suits startups, agencies, and high-volume email senders that need campaign tools alongside automation and deliverability controls. Its Email API and integrations also suit teams connecting email sending with commerce, sales, analytics, or other services.

What it does well

  • Free plan includes 6,000 emails per month.
  • Drag-and-drop editor, templates, and A/B testing support campaigns.
  • Visual workflows can respond to user actions and attributes.
  • Reports include conversions, revenue attribution, and click heatmaps.
  • Email API supports bulk and transactional sending.
  • Monitoring covers inbox placement, authentication, blocklists, and spam traps.

What to know first

  • Free plan is capped at 6,000 emails per month.
  • Free plan includes only two sending domains.
  • Custom plan requires a personalized quote.

Limits

The Free Plan allows 6,000 emails per month and two sending domains. The Custom Plan lists unlimited monthly emails and sending domains; its price is a personalized quote.

Plans

PlanBilled and limitsPrice
Free Planbilled monthly · 6,000 emails / month · 2 sending domains · unlimited email IDs per domain · drag-and-drop builder · 50+ templates · basic analytics · SPF & DKIM · A/B testing · advanced automationOn request
Standard PlanUp to 10,000 emails/month · 5 sending domains · unlimited email IDs per domain · full A/B testing · advanced automations · AI subject line optimiser · revenue attribution · dedicated IP warm-up · priority email support; listed price is still loading on the pageOn request
Custom PlanPersonalized quote · Unlimited emails/month · unlimited sending domains · dedicated sending IPs · custom integrations and API · SAML/SSO and team roles · dedicated success manager · SLA uptime guarantee · custom contract termsOn request

As truesend.com lists them, read 3 Oct 2026. The maker's own page has the final word.

Getting started

  1. Visit the TrueSend website.
  2. Choose the Free Plan, Standard Plan, or Custom Plan.
  3. Use the web platform or API, both listed as supported platforms.
  4. For the Free Plan, configure SPF and DKIM and set up up to two sending domains.
  5. Create campaigns with the editor or build email journeys with the visual workflow builder.
  6. Connect services from the integrations directory or use the Email API.

Verdict

Choose TrueSend if you need campaign creation, behavioral automation, and a range of deliverability tools in one email platform. The free plan may suit smaller sending needs, while teams requiring unlimited emails, unlimited domains, or dedicated sending IPs would need the Custom plan.

Questions

Does TrueSend have a free plan?

Yes. The Free Plan includes 6,000 emails per month and two sending domains.

What platforms does TrueSend support?

The listed platforms are web and API.

What plans does TrueSend offer?

It lists a Free Plan, a Standard Plan, and a Custom Plan. The Custom Plan is based on a personalized quote.

What integrations are available?

The integrations directory lists Shopify, WooCommerce, Magento, Salesforce, HubSpot, Pipedrive, Google Analytics, Segment, Zapier, WordPress, Stripe, and Slack, among others.

Does TrueSend provide an API?

Yes. Its Email API supports transactional and bulk sending, dynamic templates, real-time webhooks, analytics tracking, attachments, and SDKs.

What security and compliance features does TrueSend list?

It lists SOC 2 Type II certification, AES-256 encryption at rest, TLS 1.3 encryption in transit, SAML 2.0 SSO, and 2FA. Its compliance tools cover GDPR, CAN-SPAM, CASL, and CCPA processes.

Facts from TrueSend's own pages

Analytics
Reporting includes opens, clicks, conversions, revenue attribution, click heatmaps, and subscriber growth. · truesend.com, 3 Oct 2026
API
The Email API supports transactional and bulk sending, dynamic templates, real-time webhooks, analytics tracking, attachments, and SDKs. · truesend.com, 3 Oct 2026
API security
API security features include scoped and rotatable keys, HMAC-SHA256 webhook signatures, IP allowlisting, and TLS 1.3 encryption in transit. · truesend.com, 3 Oct 2026
Automation
Its visual workflow builder can trigger email journeys based on user actions and attributes. · truesend.com, 3 Oct 2026
Campaign tools
The platform offers a drag-and-drop campaign editor, professional templates, and A/B testing. · truesend.com, 3 Oct 2026
Company history
The About page’s timeline describes a 2022 problem stage and development of domain warm-up and real-time analytics in 2023. · truesend.com, 3 Oct 2026
Company location
TrueSend lists its address in Viman Nagar, Pune, Maharashtra, India. · truesend.com, 3 Oct 2026
Compliance
The features page lists GDPR, CAN-SPAM, CASL, and CCPA compliance tools, including consent, unsubscribe, and data deletion processes. · truesend.com, 3 Oct 2026
Deliverability
Deliverability tools include dedicated and shared IP pools, automated warm-up, DKIM/SPF/DMARC setup, reputation monitoring, bounce handling, and spam score previews. · truesend.com, 3 Oct 2026
Headquarters
Pune, Maharashtra, India · truesend.com, 23 Sept 2026
Integrations
The integrations directory lists Shopify, WooCommerce, Magento, Salesforce, HubSpot, Pipedrive, Google Analytics, Segment, Zapier, WordPress, Stripe, and Slack, among others. · truesend.com, 3 Oct 2026
Intended users
TrueSend says it serves startups, big agencies, and high-volume email senders. · truesend.com, 3 Oct 2026
Product
TrueSend describes itself as an email marketing platform for campaigns, automation, analytics, and deliverability. · truesend.com, 3 Oct 2026
Security
The features page says TrueSend is SOC 2 Type II certified, encrypts data at rest with AES-256 and in transit with TLS 1.3, and supports SAML 2.0 SSO and 2FA. · truesend.com, 3 Oct 2026
Support
The home page advertises 24/7 expert support. · truesend.com, 3 Oct 2026

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