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TransUnion SmartMove

What TransUnion SmartMove is
TransUnion SmartMove is an online tenant screening service for independent property owners and rental applicants. Depending on the package, screening reports cover criminal background, credit, eviction, income insights, and identity information. SmartCheck Basic and Background Check Basic each cost $25 per screening; SmartCheck Plus costs $40 per screening; SmartCheck Premium costs $49 per screening, plus tax where applicable. There is no subscription: the property owner pays per use or, where permitted, passes the cost to the applicant. If the tenant pays, only the top screening level can be selected. Applicants receive an email, verify their identity, and authorize screening before reports are delivered. Most reports arrive the same day after identity verification. A credit report generates a soft inquiry that does not affect the applicant’s credit score. ResidentScore is a screening score that TransUnion says predicts eviction risk 15% better than traditional credit scores. Laws may restrict which criminal or eviction records are available in some jurisdictions. SmartMove is described as suited to smaller property management groups and independent rental owners who do not need frequent screening.
Who it suits
SmartMove suits independent rental owners and smaller property management groups that screen tenants occasionally. Applicants who want to authorize screening online are also part of its intended audience.
What it does well
- Charges per screening without a subscription.
- Reports can include credit, criminal, and eviction information.
- Credit reports generate a soft inquiry.
- Most reports arrive the same day after identity verification.
- Applicants authorize screening after verifying identity.
What to know first
- Tenant payment limits selection to the top screening level.
- Criminal and eviction records may be restricted by local laws.
- Listed screening prices are plus tax where applicable.
Limits
SmartCheck Basic and Background Check Basic include ResidentScore and criminal background checks. If the tenant pays, only the top screening level is available; plus tax may apply. Laws may limit criminal or eviction records returned in some jurisdictions.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Background Check Basic | Per screening; plus tax where applicable · ResidentScore · criminal background | $25, paid once |
| SmartCheck Basic | Per screening; plus tax where applicable · ResidentScore · criminal background | $25, paid once |
| SmartCheck Plus | Per screening; plus tax where applicable · ResidentScore · criminal background · credit · eviction | $40, paid once |
| SmartCheck Premium | Per screening; plus tax where applicable · ResidentScore · criminal background · credit · eviction · Income Insights · identity check | $49, paid once |
As mysmartmove.com lists them, read 4 Oct 2026. The maker's own page has the final word.
Getting started
- Visit the SmartMove website.
- Choose a screening package and review its per-screening price.
- Arrange payment by the property owner or, where permitted, pass the cost to the applicant.
- Have the applicant verify their identity and authorize screening after receiving the email.
Verdict
SmartMove offers per-use screening with packages ranging from basic background checks to reports that include credit, eviction, income insights, and identity. Consider the tenant-payment restriction and local record limits when choosing how to screen.
Questions
How much does SmartMove cost?
SmartCheck Basic and Background Check Basic each cost $25, paid once. SmartCheck Plus costs $40, paid once, and SmartCheck Premium costs $49, paid once; plus tax where applicable.
Is there a free plan or free trial?
A free plan is listed. There is no free trial.
What does each screening package include?
SmartCheck Basic and Background Check Basic include ResidentScore and criminal background. SmartCheck Plus adds credit and eviction checks. SmartCheck Premium also includes Income Insights and an identity check.
How does applicant authorization work?
Applicants receive an email, authenticate their identity, and authorize screening before reports are delivered.
Does a SmartMove credit report affect an applicant’s credit score?
No. It generates a soft inquiry that does not affect the applicant’s credit score.
Which platforms does SmartMove support?
SmartMove is available on the web.
Facts from TransUnion SmartMove's own pages
- Applicant consent
- Applicants receive an email, authenticate their identity, and authorize screening before reports are delivered. · mysmartmove.com, 4 Oct 2026
- Credit inquiry
- A SmartMove credit report generates a soft inquiry that does not affect the applicant’s credit score. · mysmartmove.com, 4 Oct 2026
- Integrations
- The renter terms describe access through the SmartMove website or an integration platform, without naming a specific integration. · mysmartmove.com, 4 Oct 2026
- Intended users
- The maker describes SmartMove as suited to independent rental owners and smaller property management groups that do not need frequent screening access. · mysmartmove.com, 4 Oct 2026
- Payment
- The property owner can pay or, where permitted, pass screening costs to the applicant; the service charges per use without a subscription. · mysmartmove.com, 4 Oct 2026
- Privacy
- TransUnion’s privacy notice covers TransUnion Rental Screening Services and was effective July 1, 2026. · transunion.com, 4 Oct 2026
- Purpose
- SmartMove is an online tenant screening service for independent property owners and rental applicants. · mysmartmove.com, 4 Oct 2026
- Record availability
- Federal, state, and local laws may restrict which criminal or eviction records can be returned in some jurisdictions. · mysmartmove.com, 4 Oct 2026
- ResidentScore
- ResidentScore is a tenant screening score that the maker says predicts eviction risk 15% better than traditional credit scores. · mysmartmove.com, 4 Oct 2026
- Screening reports
- Depending on the package, reports include credit, criminal background, eviction, income insights, and identity information. · mysmartmove.com, 4 Oct 2026
- Security
- TransUnion says its security program includes annual or more frequent internal and external penetration tests and certifications including PCI, SSAE 18 SOC II Type II, and ISO 27001. · transunion.com, 4 Oct 2026
- Support
- SmartMove provides a help and FAQ section for screening questions. · mysmartmove.com, 4 Oct 2026
- Tenant-pay limitation
- When the tenant pays, only the top level of the screening service is available to select. · mysmartmove.com, 4 Oct 2026
- Turnaround
- Most screening reports are delivered the same day after the applicant verifies their identity. · mysmartmove.com, 4 Oct 2026
Where TransUnion SmartMove stands on Freedom251
- Tenant Screening Software#12 of 27
