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trACT

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What trACT is

trACT is a web-based tool for managing workplace investigations, taking a case from initial intake through planning, evidence collection, analysis, documentation, and a final report. It is intended for small to midsize HR teams, third-party investigators, and compliance officers. Guided prompts help organize the steps and records involved. Teams can create custom question banks, change workflow steps, and move between stages as an investigation develops. The product produces professional summaries and reports, including findings and recommendations, and keeps audit trails of actions and documents. Every plan includes secure vault storage, audit trails, summaries, and reports. The maker says teams can begin without a lengthy installation or integration, and users can sign up for free without a credit card before choosing a subscription tier. A free assessment tool helps determine whether a complaint meets the threshold for investigation. trACT uses encrypted data storage and secure user authentication. Personal information is stored in Canada on AWS infrastructure in Toronto. There is no case-count limit, although extra fees may apply if an account goes beyond its paid storage allocation. After cancellation, accounts remain read-only for 60 days so users can export data; personal information is then permanently deleted from production systems within 30 days.

Who it suits

trACT suits small to midsize HR teams that need a guided process for workplace investigations and organized case documentation. Third-party investigators and compliance officers are also named as intended users.

What it does well

Guides cases from intake through final reporting.
Custom question banks and adjustable workflow steps.
Creates reports with findings and recommendations.
All plans include secure vault storage and audit trails.
No limit on the number of cases.

What to know first

Extra fees may apply beyond paid storage allocation.
Cancelled accounts remain read-only for 60 days after cancellation; personal information is then deleted within 30 days.

Limits

There is no case-count limit. Extra fees may apply if an account exceeds its paid storage allocation; the free signup does not state a trial duration.

Getting started

Visit the trACT website.
Sign up for free without a credit card.
Choose a subscription tier to manage cases.

Verdict

Choose trACT if your HR team, investigation practice, or compliance role needs a guided workplace investigation process with reports and audit trails. Consider the storage allocation when choosing a subscription, since exceeding it may incur extra fees.

Questions

Is trACT free to start?

Users can sign up for free without a credit card, then choose a subscription tier. The site does not state a trial duration.

What does trACT help manage?

It supports workplace investigations from intake and planning through evidence collection, analysis, documentation, and final reporting.

Which platforms can I use?

trACT is web based.

Who is trACT designed for?

The maker identifies small to midsize HR teams, third-party investigators, and compliance officers.

Are there limits on cases or storage?

There is no case-count limit. Extra fees may apply if an account exceeds its paid storage allocation.

What happens to data after cancellation?

The account remains read-only for 60 days to allow data export. Personal information is permanently deleted from production systems within 30 days after that period.

Facts from trACT's own pages

Audit trail: The product records actions and tracks documents through complete audit trails. · tractsoftware.ca, 5 Oct 2026
Cancellation and retention: The privacy notice says cancelled accounts remain read-only for 60 days for data export, after which personal information is permanently deleted from production systems within 30 days. · tractsoftware.ca, 5 Oct 2026
Case and storage limits: The FAQ says there is no limit on case counts, while additional fees may apply if an account exceeds paid subscription storage. · tractsoftware.ca, 5 Oct 2026
Case limits: The FAQ says there are no case limits, though extra fees may apply if an account exceeds its paid storage allocation. · tractsoftware.ca, 5 Oct 2026
Customization: Users can create custom question banks, modify workflow steps, and navigate back and forth between steps. · tractsoftware.ca, 5 Oct 2026
Data residency: The privacy notice says personal information is stored in Canada on AWS infrastructure in the Canada Central region in Toronto, Ontario. · tractsoftware.ca, 5 Oct 2026
Data retention: After cancellation, the account remains accessible in read-only mode for 60 days to export data, after which personal information is permanently deleted from production systems within 30 days. · tractsoftware.ca, 5 Oct 2026
Evidence storage: All plans include secure vault storage, audit trails, and professional summaries and reports. · tractsoftware.ca, 5 Oct 2026
Free assessment: The website offers a free assessment tool to help determine whether a complaint meets the threshold for an investigation. · tractsoftware.ca, 5 Oct 2026
Free signup: The home page says users can sign up for free without a credit card, then choose a subscription tier; it does not state a trial duration. · tractsoftware.ca, 5 Oct 2026
Guided process: Guided workflows and prompts help organize investigation steps and documentation. · tractsoftware.ca, 5 Oct 2026
Guided workflow: The stated investigation process covers case intake, planning, evidence collection, analysis and documentation, and a final report. · tractsoftware.ca, 5 Oct 2026
Headquarters: London, Ontario, Canada · tractsoftware.ca, 28 Sept 2026
Integrations: The maker says trACT requires no ERP integration and describes access as immediate without lengthy setup. · tractsoftware.ca, 5 Oct 2026
Intended users: The maker describes trACT as built for small to midsize HR teams and also names third-party investigators and compliance officers as users. · tractsoftware.ca, 5 Oct 2026
Privacy: The privacy notice says trACT does not sell personal information and does not use analytics, advertising, or cross-site tracking cookies. · tractsoftware.ca, 5 Oct 2026
Purpose: trACT helps HR professionals and workplace investigators manage workplace investigations from intake to resolution. · tractsoftware.ca, 5 Oct 2026
Reports: trACT offers professional summaries and reports, including reports with findings and recommendations. · tractsoftware.ca, 5 Oct 2026
Security: The FAQ says trACT uses encrypted data storage and secure user authentication. · tractsoftware.ca, 5 Oct 2026
Storage: All plans include secure vault storage, audit trails, summaries, and reports. · tractsoftware.ca, 5 Oct 2026
Support: The maker lists [email protected] as its contact email and offers a demo request page. · tractsoftware.ca, 5 Oct 2026
Support contact: The maker lists [email protected] and a London, Ontario address for contact. · tractsoftware.ca, 5 Oct 2026
Target users: The site identifies HR professionals, third-party investigators, and compliance officers as users. · tractsoftware.ca, 5 Oct 2026
Workflow: The product guides users through case intake, investigation planning, evidence collection, analysis, and final reporting. · tractsoftware.ca, 5 Oct 2026

Where trACT stands on Freedom251

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