Freedom251 › Workplace Investigation Software
Case360
What Case360 is
Case360 is a cloud-based workplace investigation case management platform for organizing cases, documents, tasks, and reports. Its AI Fact Find maps evidence to allegations, marks material as supporting, disputing, neutral, or not yet tested, and flags gaps; the output is advisory. Document intelligence can summarize supported materials, assign risk rankings, and extract facts, dates, and names from PDFs, Word files, images, audio, and video transcripts. Case data and templates can generate interim and final investigation reports, which export to .docx for review and sign-off. Multiple investigators can work on a case with live presence, update prompts, and protection against overwriting one another’s edits. Documents have version history and a chain-of-custody hash; redaction makes a copy while retaining the original. Field-level masking, role-based access or reveal-on-demand, and audit logging of reveals support privacy controls. The maker says customer data is stored in Australia, including Sydney regions for database, file storage, authentication, hosting, and AI analysis. Solo costs A$33 a month, billed $390 billed annually; Starter costs A$66 a month, billed $790 billed annually; Professional costs A$249 a month, billed $2990 billed annually. A 14-day trial is listed, and unused monthly AI credits do not roll over.
Who it suits
Case360 is described as being for Australian HR professionals, workplace investigation firms, and employment law firms. Its collaboration and evidence tools suit teams that manage investigation cases and reports.
What it does well
- AI Fact Find maps evidence to allegations
- Exports interim and final reports to .docx
- Version history and chain-of-custody hash for documents
- Field-level masking and reveal audit logging
What to know first
- Unused monthly AI credits do not roll over
- Solo plan has one team member and 10 active cases
- Starter plan has five team members and 50 active cases
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Professional | $2990 billed annually · 25 team members · 500 active cases · 100 GB secure storage · 500 AI credits/month · SAML SSO + SCIM | A$249 a month |
| Solo | $390 billed annually · 1 team member · 10 active cases · 5 GB secure storage · 100 AI credits/month | A$33 a month |
| Starter | $790 billed annually · 5 team members · 50 active cases · 10 GB secure storage · 200 AI credits/month | A$66 a month |
| Enterprise | Unlimited users · Unlimited active cases · 1024 GB secure storage · 1000 AI credits/month · Priority support + SLA | On request |
As case360.com.au lists them, read 2 Oct 2026. The maker's own page has the final word.
Verdict
Case360 combines investigation case management, document handling, collaboration, and report generation. Its advisory AI output and plan-specific case, team, and credit limits are worth noting.
Facts from Case360's own pages
- AI Fact Find
- AI Fact Find maps evidence to allegations, marks evidence as supporting, disputing, neutral, or not yet tested, and flags gaps; its output is advisory. · case360.com.au, 2 Oct 2026
- Australian data residency
- The maker says customer data is stored in Australia and identifies Sydney regions for its database, file storage, authentication, hosting, and AI analysis. · case360.com.au, 2 Oct 2026
- Case collaboration
- Multiple investigators can work on a case with live presence, update prompts, and conflict protection against overwriting another person's edits. · case360.com.au, 2 Oct 2026
- Compliance
- Case360 says it handles personal information in accordance with Australia's Privacy Act 1988 and Australian Privacy Principles. · case360.com.au, 2 Oct 2026
- Document intelligence
- The product summarizes uploaded documents, assigns risk rankings, and extracts facts, dates, and names from supported materials including PDFs, Word documents, images, audio, and video transcripts. · case360.com.au, 2 Oct 2026
- Evidence integrity
- Documents have version history and a chain-of-custody hash, and redaction creates a copy while preserving the original. · case360.com.au, 2 Oct 2026
- HRIS integrations
- The HRIS integrations listed are SAP SuccessFactors, Workday, TechnologyOne, and Aurion, with more available on request. · case360.com.au, 2 Oct 2026
- Intended users
- The maker describes Case360 as built for Australian HR professionals, workplace investigation firms, and employment law firms. · case360.com.au, 2 Oct 2026
- Notable plan limit
- Unused monthly AI credits do not roll over, while purchased top-up credits do not expire. · case360.com.au, 2 Oct 2026
- Privacy and access
- The product offers field-level masking of personal information, role-based access or reveal-on-demand, and audit logging of each reveal. · case360.com.au, 2 Oct 2026
- Purpose
- Case360 is a cloud-based workplace investigation case management platform for organising cases, managing documents, assigning tasks, and generating reports. · case360.com.au, 2 Oct 2026
- Reports
- Case360 generates interim and final investigation reports from case data and templates, with export to .docx for review and sign-off. · case360.com.au, 2 Oct 2026
- Security
- The privacy policy lists TLS encryption in transit, AES-256 encryption at rest, multi-tenant data isolation, role-based access controls, and signed file URLs with 15-minute expiry. · case360.com.au, 2 Oct 2026
- Support and service level
- The Enterprise plan includes priority support and an SLA, and the terms state a target of 99.5% monthly uptime. · case360.com.au, 2 Oct 2026
Where Case360 stands on Freedom251
- Workplace Investigation Software#6 of 29