Freedom251 › HOA Management Software
Total Association
What Total Association is
Total Association is a connected environment for community operations, accounting, resident services, and automation. Accounting includes association fund management, payables and receivables, bank reconciliation, budget tracking, and audit-ready records. Collection tools handle online payments, ACH and card autopay, payment plans, late fees, delinquency notices, and Axela handoff for accounts 60 or more days delinquent. Maintenance features route work orders, coordinate vendors, schedule inspections, track property costs, and show request status. Clara is described as an AI workforce automating invoice processing, collections, resident communications, applications, and violation notices. Reporting supports board and financial packages, budget drafting, variance analysis, cash-flow forecasting, scheduled delivery, and portfolio summaries. Residents use a web and mobile portal, while the Members App runs on iOS and Android. Role-based access and a complete audit history are included. A free first month, migration, and three-day training are offered.
Who it suits
It is aimed at management companies, self-managed condominium and HOA communities, and multifamily or rental operators. The connected modules cover financial, maintenance, collection, and resident workflows.
What it does well
- Association accounting and bank reconciliation
- Automated collections and delinquency notices
- AI workforce handles listed administrative tasks
- Board and portfolio reporting tools
- Free first month and data migration
What to know first
- Package prices are not published
- Pricing requires a discovery call
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Access Control | RFID and face-recognition entry · residency-linked credentials · entry logs · hardware included free | On request |
| High End | Front-desk and concierge suite · package receiving · digital signage · valet and amenity coordination · hardware included free | On request |
| Digital Intercom | Video intercom to app · remote door release · delivery and guest flows · intercom hardware included free | On request |
| Base | 35-section CRM and accounting core · Clara · board and member portals · iOS and Android Members App | On request |
| Front Gate | Front Gate app and scanners · license-plate recognition · visitor pre-authorization · hardware included free | On request |
| Digital Verification | Identity verification · digital signatures with audit trail · verified guest declarations · hardware included free | On request |
As total-association.com lists them, read 4 Oct 2026. The maker's own page has the final word.
Verdict
Total Association links accounting, maintenance, collections, reporting, and resident access in one environment. Its free onboarding provisions may help organizations evaluating a portfolio workflow, but package costs require a call.
Facts from Total Association's own pages
- Accounting
- Its accounting features include association fund accounting, accounts payable and receivable, bank reconciliation, budget tracking, and audit-ready records. · total-association.com, 4 Oct 2026
- Audience
- The product is described as serving management companies, self-managed condominium and HOA communities, and multifamily and rental operators. · total-association.com, 4 Oct 2026
- Automation
- Clara is described as an AI workforce that automates tasks including invoice processing, collections, resident communications, applications, and violation notices. · total-association.com, 4 Oct 2026
- Collections
- Collections include online payments, ACH and card autopay, payment plans, automatic late fees, delinquency notices, and an Axela handoff for accounts 60 or more days delinquent. · total-association.com, 4 Oct 2026
- Integrations
- The maker names Axela for free collection proceedings on accounts over 60 days delinquent; the reviewed package page describes its other modules as a connected environment without fragile integrations. · total-association.com, 4 Oct 2026
- Maintenance
- Maintenance tools route work orders, coordinate vendors, schedule inspections, track property costs, and show request status to residents and boards. · total-association.com, 4 Oct 2026
- Mobile
- The Members App is offered on iOS and Android, and the resident portal is described as available on web and mobile. · total-association.com, 4 Oct 2026
- Product
- Total Association presents a connected community management environment covering operations, accounting, community services, and automation. · total-association.com, 4 Oct 2026
- Published pricing
- The package page names six packages but does not state package prices; it directs visitors to book a discovery call. · total-association.com, 4 Oct 2026
- Reporting
- Reporting features include board and financial report packages, budget drafting, variance analysis, cash-flow forecasting, scheduled delivery, and portfolio summaries. · total-association.com, 4 Oct 2026
- Security
- The maker says the system uses role-based access and maintains a complete audit history; it does not specify a security certification on the reviewed FAQ page. · total-association.com, 4 Oct 2026
- Support
- The FAQ says customers receive a comprehensive manual, three-day in-house training at no additional cost when they sign up, and phone support when needed. · total-association.com, 4 Oct 2026
- Trial and onboarding
- The company offers a free first month using the customer's real portfolio, free data migration, and three days of in-house training. · total-association.com, 4 Oct 2026
Where Total Association stands on Freedom251
- HOA Management Software#51 of 87