Freedom251 › Property Management Software
Tenant File
What Tenant File is
Tenant File is property management software for landlords, rental property owners, and property managers. It brings online rent collection, maintenance management, and accounting together, with accounting tools for rent posting, separate ledgers, deposits, check writing, bank reconciliation, and reports. Other features include tenant and vendor email, automatic late fees, reminders, a scheduler, and built-in backup. Tenant File Cloud hosts the desktop program on a virtual server, accessible from anywhere. Its 100-, 250-, and 500-rental capacity tiers have the same features and differ by supported unit count. Tenant File 100 costs $50 a month for 100 rentals; Tenant File 250 costs $100 a month for 101 to 250 rentals; Tenant File 500 costs $200 a month for 251 to 500 rentals. New Cloud users get a one month free trial and free data upload. DirectPAY, offered with Aliaswire, accepts eCheck, credit card, and recurring payments, which post automatically in Tenant File. The Virtual Server requires a screen of at least 14 inches and is not suited to small handheld devices.
Who it suits
Tenant File suits landlords and property managers who need rent collection, maintenance management, and accounting for up to 500 rentals. The capacity tiers help match a plan to the number of units managed.
What it does well
- Includes rent collection, maintenance, and property accounting.
- Accounting includes bank reconciliation and deposit accounting.
- DirectPAY supports eCheck, card, and recurring payments.
- New Cloud users get a one month free trial.
- Cloud users receive free data upload.
What to know first
- No free plan is available.
- Virtual Server requires a screen of at least 14 inches.
- Desktop Tenant File support has ended.
- The listed capacity tiers stop at 500 rentals.
Limits
There is no free plan. The least expensive listed subscription, Tenant File 100, costs $50 a month and covers 100 rentals; the 250 and 500 tiers cover larger portfolios at higher monthly prices.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Tenant File 100 | monthly · 100 rentals | $50 a month |
| Tenant File 250 | monthly · 101 to 250 rentals | $100 a month |
| Tenant File 500 | monthly · 251 to 500 rentals | $200 a month |
| Tenant File 250 Unit | $100.00 per month · Supports up to 250 Rental Units | $100 a month |
| Word Processor | ONE-TIME charge of $169.95 · Over 100 pre-written templates | $169.95, paid once |
| Tenant File 500 Unit | $200.00 per month · Supports OVER 250 Rental Units | $200 a month |
| Work Order App | $25.00/month · Add-on for Tenant File Virtual Server | $25 a month |
| Tenant File 100 Unit | $50.00 per month · Supports up to 100 Rental Units | $50 a month |
As tenantfile.com lists them, read 21 Sept 2026. The maker's own page has the final word.
Getting started
- Visit the Tenant File website.
- Choose a Tenant File rental tier based on your unit count.
- Start the one month free trial for Tenant File Cloud.
- Use the free data upload to bring in data.
- Access the virtual server on a screen at least 14 inches.
Verdict
Tenant File combines property accounting, rent collection, and maintenance tools, with identical features across its three listed rental-capacity tiers. Check the screen-size requirement and support status if considering the Virtual Server or desktop program.
Questions
How much does Tenant File cost?
Tenant File 100 is $50 a month for 100 rentals. Tenant File 250 is $100 a month for 101 to 250 rentals, and Tenant File 500 is $200 a month for 251 to 500 rentals.
Is there a free plan or trial?
There is no free plan. New Tenant File Cloud users receive a one month free trial and a free data upload.
Which platforms does Tenant File support?
The listed platforms are web and Windows. Cloud access uses a virtual server and requires a screen at least 14 inches.
What accounting functions are included?
Tenant File includes rent posting, separate ledgers, deposit accounting, check writing, bank reconciliation, and reports.
How can tenants pay through DirectPAY?
DirectPAY, offered with Aliaswire, supports eCheck, credit card, and recurring payments. Payments are automatically posted in Tenant File.
Is desktop Tenant File still supported?
The company says support for desktop Tenant File has ended and recommends moving to the Virtual Server.
Facts from Tenant File's own pages
- Accounting features
- The software includes rent posting, separate ledgers, deposit accounting, check writing, bank reconciliation, and reports. · tenantfile.com, 8 Oct 2026
- Property accounting
- Yes · tenantfile.com, 21 Sept 2026
- Additional features
- Features include tenant and vendor email, automatic late fees, reminders, a scheduler, and built-in backup. · tenantfile.com, 8 Oct 2026
- Capacity tiers
- The 100, 250, and 500 versions have the same features and differ by the number of rental units supported. · tenantfile.com, 8 Oct 2026
- Company experience
- The company says it has provided software for property managers for over 20 years. · tenantfile.com, 8 Oct 2026
- Desktop support status
- The company says support for the desktop Tenant File has ended and recommends moving to the Virtual Server. · tenantfile.com, 8 Oct 2026
- Free plan
- No · tenantfile.com, 21 Sept 2026
- Hosting
- Tenant File Cloud hosts the desktop program on a virtual server and is accessible from anywhere. · tenantfile.com, 8 Oct 2026
- Included units
- 100 · tenantfile.com, 21 Sept 2026
- Integrations
- DirectPAY, offered with Aliaswire, supports tenant rent payments by eCheck, credit card, or recurring payment, with payments automatically posted in Tenant File. · tenantfile.com, 8 Oct 2026
- Maintenance management
- Yes · tenantfile.com, 21 Sept 2026
- Mobile app coverage
- web only · tenantfile.com, 21 Sept 2026
- Online rent collection
- Yes · tenantfile.com, 21 Sept 2026
- Payment security
- The DirectPAY page describes its payment service as fully secure and PCI compliant. · tenantfile.com, 8 Oct 2026
- Product purpose
- Tenant File is property management software for landlords, rental property owners, and property managers. · tenantfile.com, 8 Oct 2026
- Screen-size limitation
- The Virtual Server is not suited to small handheld devices such as iPhones or small tablets and requires a screen of at least 14 inches. · tenantfile.com, 8 Oct 2026
- Paid from
- 50 · tenantfile.com, 21 Sept 2026
- Support
- Virtual Server customers can use free web support through a ticket system, monitored on weekdays with replies by email. · tenantfile.com, 8 Oct 2026
- Trial and onboarding
- New TenantFile Cloud users get a one month free trial and a free data upload. · tenantfile.com, 8 Oct 2026
Where Tenant File stands on Freedom251
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