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tempmate Cloud

What tempmate Cloud is
tempmate Cloud is a web-based platform for administering and reviewing measurement data from tempmate data loggers, including readings collected during transportation. It provides visibility into in-transit shipments and stored goods, with alerts to help users identify deviations and act. Depending on the logger, measurements can include temperature, humidity, light, shock, tilt, and location. Users can view diagrams, tables, and reports, then export data as PDF or CSV. Smart Data Management accepts PDF reports from offline USB loggers alongside data from real-time loggers. Teams can share shipments or selected time frames with colleagues and partners, manage user permissions, and receive alarm notifications by email or SMS. A built-in API connects customer applications and supports data synchronization or export to other software. The maker says the infrastructure is hosted in Germany and GDPR-compliant, with role-based permissions and audit-ready activity logs. It describes support for GxP-compliant workflows, tamper-evident records, and audit-ready reporting, referencing Annex 11/15 and 21 CFR Part 11 expectations. The free tempmate-GS Cloud platform is for registered customers with a tempmate-GS data logger distributed by tempmate. The maker presents its monitoring solutions for pharmaceutical and healthcare, logistics and transport, food and beverages, and industry and technology.
Who it suits
tempmate Cloud suits organizations managing temperature or other logger data for shipments and stored goods, including teams in pharmaceutical and healthcare, logistics and transport, food and beverages, and industry and technology. It is relevant to teams that need shared monitoring, alerts, exported reports, or API connections to their own applications.
What it does well
- Monitors readings such as temperature, humidity, light, shock, tilt, and location.
- Exports reports and data as PDF or CSV.
- Supports real-time loggers and offline USB logger reports.
- Shares shipments and time frames with colleagues or partners.
- Includes email and SMS alarm notifications.
- Provides an API for connecting customer applications.
What to know first
- The free platform requires a registered customer with a qualifying tempmate-GS data logger.
- Overall availability is stated as 90% during defined normal business hours.
Limits
The free tempmate-GS Cloud platform is available to registered customers with a tempmate-GS data logger distributed by tempmate. The platform terms state 90% overall availability during normal business hours, Monday to Friday, 8 a.m. to 5 p.m. CET on Baden-Württemberg working days.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| tempmate-GS Cloud platform | requires registration · requires tempmate-GS logger distributed by tempmate · web access | Free |
| tempmate Cloud | quotation required · real-time monitoring software | On request |
As tempmate.com lists them, read 15 Oct 2026. The maker's own page has the final word.
Getting started
- Open https://www.tempmate.com/en-us/ and access the web platform.
- For the free tempmate-GS Cloud platform, be a registered customer with a tempmate-GS data logger distributed by tempmate.
- Connect logger data, or upload PDF reports from offline USB loggers through Smart Data Management.
- Review measurements in diagrams, tables, or reports.
- Set user permissions and share shipments or selected time frames with colleagues or partners.
- Use the built-in API to connect customer applications or synchronize and export data.
tempmate Cloud is a logger-data platform for monitoring shipments and stored goods. It is best for organizations already using tempmate devices that need to share readings, respond to alerts and produce reports. Its support for real-time and offline logger data is useful, but the free offer is tied to a qualifying tempmate-GS logger.
Overview
The platform brings tempmate measurements into a web workspace for shipment and storage monitoring. Depending on the logger, readings can cover temperature, humidity, light, shock, tilt and location. Teams can spot deviations, act on alerts and review the data through diagrams, tables and reports.
Its appeal is strongest when tempmate hardware is already part of the operation: the platform combines several measurement types with shared access and reporting. It is a less natural choice for buyers seeking software independent of a specific logger ecosystem, since the device used determines which measurements are available and who qualifies for the free plan.
Key features
Live and offline data
Real-time loggers provide visibility into shipments in transit and stored goods. Smart Data Management also accepts PDF report uploads from offline USB loggers, giving teams a way to bring those readings into the same workflow. Offline uploads extend data review beyond connected devices, but do not provide live visibility for offline loggers.
Alerts, sharing and reporting
Email and SMS alarm notifications can flag issues or threshold deviations. Users can share shipments or selected time frames with colleagues and partners, with permissions managed by role. PDF and CSV exports, along with diagrams, tables and reports, support review and handoff; those tools are useful for teams that need a record they can circulate beyond the platform.
Integrations and controls
The built-in API can connect customer applications and synchronize or export data to other software. The maker says the service is hosted in Germany on GDPR-compliant infrastructure, with role-based permissions and activity logs designed for audit readiness. It also describes support for GxP-compliant workflows, tamper-evident records and audit-ready reporting, referencing Annex 11/15 and 21 CFR Part 11 expectations.
Availability is defined as 90% during normal business hours: Monday to Friday, 8 a.m. to 5 p.m. CET on Baden-Württemberg working days. Organizations that require a higher stated availability commitment should weigh that term carefully. Support is offered through a form, and the Cloud page identifies a Customer Solutions Manager.
Pricing
The free tempmate-GS Cloud platform costs nothing and is for registered customers with a tempmate-GS data logger distributed by tempmate. It includes temperature monitoring, alert rules, sensor integrations, shipment tracking and a compliance audit trail. That makes it a focused starting point for eligible tempmate-GS customers, not a general-purpose free tier for organizations without the qualifying logger.
The broader paid offering has custom pricing. Buyers should request a quote to assess its fit and cost; no paid-plan seat count, quota, trial length or renewal term is given.
Platforms
tempmate Cloud is available on the web and through an API. The API supports connections to a customer's own applications and data exchange with other software.
Who it's for
The maker presents its monitoring solutions for pharmaceutical and healthcare, logistics and transport, food and beverages, and industry and technology. Within those sectors, the best fit is a team already using tempmate loggers that needs shipment or stored-goods monitoring, alerts, shared readings and exported reports. Buyers should also confirm that the measurements offered by their intended logger match the monitoring job.
Pros and cons
Pros
- Supports both real-time logger data and PDF uploads from offline USB loggers, helping consolidate connected and offline readings.
- Combines email and SMS alerts with shipment sharing, managed permissions and PDF or CSV exports for operational follow-up and reporting.
- Offers an API and describes security and compliance features suited to controlled data workflows.
Cons
- The free plan requires registration and a tempmate-GS logger distributed by tempmate, limiting its usefulness as a standalone software trial.
- Available measurements depend on the logger, so the software alone does not establish which sensors an organization will need.
- The stated 90% availability applies only to defined business hours and working days, which may not suit operations needing a stronger uptime commitment.
- Paid pricing is custom, so buyers need a quote to compare costs.
Alternatives
For a broader comparison, browse Cold Chain Management Software.
- Akurasense is another paid option with a free plan; its free tier is tied to purchase of Akuratemp S.M.A.R.T Shippers and includes device and asset management, a monitor app, technical support and company user training. Consider it when that bundled device-and-support offer fits better than tempmate's logger-linked free platform.
- Artyc Platform is a paid alternative for readers comparing another web and mobile option.
- Copeland Oversight360 is a paid alternative whose maker invites prospective customers to request a demo.
- Kelsius CoolTrak365 is another paid option with web and mobile platforms.
- OpSense Cold Chain uses location-based subscription pricing with unlimited users, locations and oversight; consider it if those terms suit the operation better.
- SmartSense by Digi uses custom asset-based pricing by asset count and term length, with unlimited users and monitoring equipment, software, cellular IoT networking and data included.
- TSS Cold Chain Information System is a paid alternative whose maker invites prospective customers to request a demo to discuss options.
- elproMONITOR charges an annual subscription fee per sensor, with hosting included and sensor counts ranging from one to unlimited; consider it if per-sensor pricing matches how the operation is scoped.
Verdict
Choose tempmate Cloud if your organization already uses tempmate loggers and needs shared shipment or stored-goods monitoring, alerts and exported reports. Its combination of live data, offline uploads and sharing is the central reason to choose it; look elsewhere if you need a hardware-neutral platform, a free offer without a qualifying logger or a stronger stated availability commitment.
Verdict
Choose tempmate Cloud if your organization uses tempmate loggers and needs shared shipment or stored-goods monitoring, alerts, and exported measurement reports. The listed free platform is limited to registered customers with a tempmate-GS data logger distributed by tempmate; the maker gives pricing on request for its paid offering.
Questions
Is tempmate Cloud free?
A free tempmate-GS Cloud platform is listed as free for registered customers with a tempmate-GS data logger distributed by tempmate. The pricing note for the paid offering says pricing is on request.
What can tempmate Cloud monitor?
Depending on the logger used, it can monitor temperature, humidity, light, shock, tilt, and location.
What report formats can I export?
Users can export data in PDF and CSV formats. The platform also displays diagrams, tables, and reports.
Can it use offline logger data?
Smart Data Management supports PDF report uploads from offline USB loggers, as well as data from real-time loggers.
Does tempmate Cloud have an API?
Yes. Its built-in API connects customer applications and can synchronize or export data to other software.
Where is tempmate based?
The maker lists its headquarters in Heilbronn, Germany, and says the Cloud infrastructure is hosted in Germany.
Facts from tempmate Cloud's own pages
- Account inactivity
- The terms allow deletion of an account after one year without a login. · tempmate.com, 15 Oct 2026
- Alerts
- It sends immediate email and SMS alarms when configured issues occur. · tempmate.com, 15 Oct 2026
- API
- tempmate advertises an API for connecting customer applications and synchronizing data between systems. · tempmate.com, 15 Oct 2026
- Availability
- The platform terms state 90% overall availability measured during normal business hours, Monday to Friday, 8 a.m. to 5 p.m. CET on Baden-Württemberg working days. · tempmate.com, 7 Oct 2026
- Availability limitation
- The platform terms promise 90% availability measured only during Baden-Württemberg business hours, with planned maintenance allowed. · tempmate.com, 15 Oct 2026
- Backup responsibility
- The terms make customers responsible for periodic backups of their data. · tempmate.com, 15 Oct 2026
- Collaboration
- Users can share shipments or selected time frames with colleagues or partners and manage user permissions. · tempmate.com, 7 Oct 2026
- Company history
- The maker says tempmate was founded in 1983 by Joachim Stoll. · tempmate.com, 7 Oct 2026
- Company size on LinkedIn
- LinkedIn lists tempmate as a privately held company with 11–50 employees. · linkedin.com, 15 Oct 2026
- Company specialties on LinkedIn
- LinkedIn lists temperature monitoring, cold-chain control, data loggers and supply-chain monitoring as specialties. · linkedin.com, 15 Oct 2026
- Compliance
- tempmate states that its cloud workflows support GxP requirements and validation against Annex 11/15 and 21 CFR Part 11 expectations. · tempmate.com, 15 Oct 2026
- Data analysis
- Users can create graphs and compare measurements across data loggers. · tempmate.com, 15 Oct 2026
- Data residency statement
- The privacy policy states personal data is not transferred outside the European Economic Area. · tempmate.com, 15 Oct 2026
- Documentation
- The maker provides manuals, quick-start guides, brochures, datasheets and a supply-chain monitoring wiki. · tempmate.com, 15 Oct 2026
- Founded
- 1983 · tempmate.com, 28 Sept 2026
- Headquarters
- Heilbronn, Germany · tempmate.com, 28 Sept 2026
- Hosting
- The cloud is described as high-availability software hosted on AWS. · tempmate.com, 15 Oct 2026
- Intended users
- The maker presents its monitoring solutions for pharmaceutical and healthcare, logistics and transport, food and beverages, and industry and technology. · tempmate.com, 7 Oct 2026
- ISO certification
- The company says its quality-management system is certified to ISO 9001 and audited annually. · tempmate.com, 15 Oct 2026
- Licence
- The platform terms grant a non-exclusive, time-limited web-use right and prohibit copying, selling or sublicensing the software. · tempmate.com, 15 Oct 2026
- Limit: software quality
- An eBay reviewer said the associated software could be better even though the logger worked as intended. · ebay.co.uk, 15 Oct 2026
- Limit: workplace visibility
- A Kununu reviewer suggested the company should use more social-media channels to improve visibility and recruiting. · kununu.com, 15 Oct 2026
- Live visibility
- The Cloud provides visibility into in-transit shipments and stored goods and lets users spot deviations and act on alerts. · tempmate.com, 7 Oct 2026
- Maker headquarters
- The headquarters address is Wannenäckerstrasse 41, 74078 Heilbronn, Germany. · tempmate.com, 15 Oct 2026
Where tempmate Cloud stands on Freedom251
- Cold Chain Management Software#2 of 26