SmartSense by Digi combines IoT technology and machine learning to help businesses manage delivery, operations, and compliance. Its Monitor product tracks condition-sensitive assets remotely, including stationary and moving refrigeration and freezer equipment. For food safety, wireless sensors and food probes work with monitoring software and digital checklists; the system can issue temperature excursion alerts and maintain digital HACCP logs and checklists. Operate adds a cloud dashboard, checklists, and analytics for operations management and team execution. Listed industries include healthcare, grocery retail, food service, K-12 nutrition, life sciences, and supply chain. The platform supports API connections to enterprise software and certified third-party IoT devices. Its REST API includes data, report, and SCIM endpoints and uses OAuth2 client credentials. The company states that it is SOC 2 Type II and ISO 9001 certified and meets standards for GxP environments. Pricing is by custom quote based on asset count and term length; subscriptions cannot be cancelled during the initial term.
Who it is for
SmartSense suits businesses in healthcare, grocery retail, food service, K-12 nutrition, life sciences, and supply chain that monitor sensitive assets or manage food safety and operational checklists. It is also aimed at organizations seeking API-connected monitoring and support with onboarding and training.
What is good
- Monitors stationary and moving condition-sensitive assets.
- Provides temperature alerts and digital HACCP records.
- Includes operations checklists, dashboard, and analytics.
- Supports API connections and certified third-party IoT devices.
- Purchase model includes onboarding, training, and customer support.
What to know first
- Pricing requires a custom quote.
- Subscriptions cannot be cancelled during the initial term.
- Subscription commitment covers the proposal's term and asset count.
Verdict
SmartSense brings monitoring, food safety records, and operations tools into one offering for businesses managing sensitive assets. Request a quote and review the initial-term commitment and asset count before purchasing.
SmartSense by Digi plans and pricing
All plansCompared on cold chain management software
- Temperature monitoring
- Yes
- Alert rules
- Yes
- Sensor integrations
- Yes
- Shipment tracking
- Yes
- Compliance audit trail
- Yes
- Temperature zones
- multiple
