TeamPoint

What TeamPoint is

TeamPoint is job management software for UK field service businesses, bringing jobs, customers, scheduling, compliance, quoting, invoicing, and reporting into one platform. Scheduling provides calendar and map views with visibility into availability, location, skills, and job status. Field teams can use the mobile app to view job information, complete forms, capture photos and signatures, and update progress; it works offline and syncs when a connection returns. A customer portal lets customers view jobs, worksheets, invoices, assets, and service contracts, approve quotes, and request work. Compliance tools record digital risk assessments, photos, signatures, certificates, and site records, with audit trails and expiry-date visibility. Listed integrations include Xero, Sage, QuickBooks, Stripe, Microsoft 365, SharePoint, Dynamics 365, and others; custom integrations can be requested. TeamPoint runs on Android, iOS, macOS, web, and Windows. Its subscription costs £50 + VAT per user, per month, on a fixed term of 12, 24, 36, or 48 months. All functionality and regular feature updates are included. A one-time £3000 + VAT setup fee covers an initial site visit, system setup and configuration, data importing, training, and on-site go-live support. A free plan is not available, though the maker says some customers start with a trial.

Who it suits

TeamPoint is built for UK field service businesses, including those in roofing, drainage, solar, building maintenance, retrofit, commercial cleaning, utilities, and facilities management. Its customer portal and offline-capable mobile app may suit teams coordinating field work and customer requests.

Limits

The subscription requires a fixed term of 12, 24, 36 or 48 months and costs £50 + VAT per user, per month. The one-time setup fee is £3000 + VAT.

Getting started

1. Visit https://teampoint.app/.
2. Request a trial version to familiarise yourself with TeamPoint.
3. Choose a subscription at £50 + VAT per user, per month, on a 12, 24, 36 or 48 month term.
4. Arrange setup, which includes system configuration, data importing, training and on-site go-live support.
5. Use TeamPoint on Android, iOS, macOS, web or Windows.

Verdict

TeamPoint brings field-job scheduling, mobile work, customer access, and compliance records into one service platform. Buyers should account for its per-user subscription, fixed contract terms, and one-time setup fee.