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SWIRL AI Search
What SWIRL AI Search is
SWIRL AI Search searches across enterprise systems as each signed-in user, with access permissions enforced at the source. The maker says it does not copy, index, or move source content; retrieved text stays available only for the request. Search ranking combines keyword/BM25 results, E5-Large-V2 embedding re-ranking with hybrid fusion, and an MS-MARCO cross-encoder. It can produce cited answers from retrieved sources and flag claims those sources do not support. The connector list exceeds 150 options, including Microsoft 365, Google Workspace, Salesforce, ServiceNow, GitHub, Confluence, Jira, Box, and databases. It supports more than 100 LLMs, including on-prem models through Ollama and compatible frameworks. Enterprise provides a REST API and MCP server for agents to access ranked, permissioned answers. Deployment options include on-prem, private VPC, and cloud tenant environments using Docker Compose or Kubernetes. Departmental licensing is $24,000 a year; a paid pilot is $12,000, paid once, credited to the first annual contract. A separately licensed Semantic Cache is an exception to its no-vector-store approach.
Who it suits
SWIRL is aimed at enterprises that cannot centralize their data. Its grounded answers may suit users such as lawyers, analysts, and clinicians who rely on source-based information.
What it does well
- Preserves source permissions during live searches.
- Answers include citations and can flag unsupported claims.
- Lists more than 150 connectors.
- Supports more than 100 LLMs.
- Can be deployed on-prem, in a private VPC, or cloud tenant.
What to know first
- Departmental annual licensing is $24,000 a year.
- Semantic Cache is separately licensed.
- Formal regulatory compliance depends on customer-configured controls.
Limits
The free plan's limits are not described in the listed plan details. The lowest listed paid option is a 12000.00 USD one-time pilot billed for 60–90 days; it is a paid evaluation pilot, with 100% credited to the first annual contract. The separately licensed Semantic Cache is the exception to the no-vector-store approach.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Paid pilot | 60-90 days; 100% credited to first annual contract · Paid evaluation pilot | $12,000, paid once |
| Departmental | per year · annual license · One business unit/workspace · core connector pack · SSO · MCP server + REST API · community & email support | $24,000 a year |
| OEM & Source Code License | from $60K/year plus revenue share · Annual platform fee · white-label · source-code option · on-prem deployment · dedicated OEM support | $60,000 a year |
| Business | per year · annual license · Multiple business units/workspaces · full 150+ connector library · business console · production agent/MCP access · standard SLA & priority support | $72,000 a year |
| Enterprise | per year · custom scope · Unlimited business units · FedRAMP/air-gapped/gov-cloud option · on-prem or private-cloud deployment · premium SLA + named technical account manager · custom connectors | On request |
As swirlaiconnect.com lists them, read 30 Sept 2026. The maker's own page has the final word.
Getting started
- Open https://swirlaiconnect.com/.
- Choose a paid pilot or a license plan; a free plan and free trial are also available.
- For deployment, choose on-prem, private VPC, or a cloud tenant.
- Use Docker Compose or Kubernetes for deployment.
- Connect enterprise sources and select supported LLMs for search and answers.
Verdict
SWIRL is designed for organizations that need search across distributed systems without moving source content. Its annual licensing starts with a departmental plan, while the Semantic Cache has separate licensing.
Questions
Does SWIRL have a free plan or trial?
Yes. SWIRL lists a free plan and a free trial.
What is the lowest listed paid option?
The Paid pilot costs 12000.00 USD once, billed for 60–90 days. The full amount is credited to the first annual contract.
How much is the Departmental plan?
Departmental costs $24,000 a year. It includes one business unit or workspace, a core connector pack, SSO, an MCP server and REST API, and community and email support.
Where can SWIRL be deployed?
It can run on-prem, in a private VPC, or in a cloud tenant, using Docker Compose or Kubernetes.
What systems and language models does it support?
The maker lists more than 150 connectors and support for more than 100 LLMs. Examples include Microsoft 365, Google Workspace, Salesforce, OpenAI, Anthropic Claude, and Google Gemini.
Is SWIRL open source?
An OEM & Source Code License is listed at $60,000 a year, plus revenue share. It includes a source-code option; the listed facts do not describe a general open-source license.
Facts from SWIRL AI Search's own pages
- Agent access
- The Enterprise product exposes a REST API and first-class MCP server for agents to access the same ranked, permissioned, cited answers. · swirlaiconnect.com, 30 Sept 2026
- Answers
- SWIRL generates cited answers from retrieved sources and can flag claims that are not supported by the retrieved material. · swirlaiconnect.com, 30 Sept 2026
- Audience
- The maker positions SWIRL for enterprises that cannot centralize their data and identifies lawyers, analysts, and clinicians as examples of users relying on grounded AI answers. · swirlaiconnect.com, 30 Sept 2026
- Compliance
- The maker says customers configure SWIRL and their surrounding controls to meet their regulatory obligations; it offers configuration guidance and, under NDA, audit-support artifacts. · swirlaiconnect.com, 30 Sept 2026
- Connectors
- The maker lists more than 150 connectors, including Microsoft 365, Google Workspace, Salesforce, ServiceNow, GitHub, Confluence, Jira, Box, and databases. · swirlaiconnect.com, 30 Sept 2026
- Deployment
- SWIRL can run inside a customer's environment on-prem, in a private VPC, or in a cloud tenant, using Docker Compose or Kubernetes. · swirlaiconnect.com, 30 Sept 2026
- Founded
- 2024 · swirlaiconnect.com, 28 Sept 2026
- Headquarters
- Waltham, Massachusetts, United States · swirlaiconnect.com, 28 Sept 2026
- Limits
- The optional Semantic Cache is separately licensed and is the exception to the no-vector-store approach; its caching is based on documents users have already retrieved with their credentials. · swirlaiconnect.com, 30 Sept 2026
- LLMs
- SWIRL supports more than 100 LLMs, including OpenAI, Azure OpenAI, Anthropic Claude, Google Gemini, Mistral, and on-prem models through Ollama and compatible frameworks. · swirlaiconnect.com, 30 Sept 2026
- PII controls
- Enterprise can use Microsoft Presidio to detect and redact personal information, with redaction enabled per SearchProvider. · swirlaiconnect.com, 30 Sept 2026
- Product
- SWIRL provides federated AI search across enterprise systems, querying live as each signed-in user with permissions enforced at the source. · swirlaiconnect.com, 30 Sept 2026
- Ranking
- Its three-pass ranking uses keyword/BM25, E5-Large-V2 embedding re-ranking with hybrid fusion, and an MS-MARCO cross-encoder. · swirlaiconnect.com, 30 Sept 2026
- Security
- SWIRL Enterprise supports SSO through OAuth2/OpenID Connect, and the maker says source ACLs are preserved by passing through the user's identity. · swirlaiconnect.com, 30 Sept 2026
- Support
- Departmental includes community and email support, Business includes a standard SLA and priority support, and Enterprise includes a premium SLA and named technical account manager. · swirlaiconnect.com, 30 Sept 2026
- Zero-copy retrieval
- The maker says searches run against source systems without copying, indexing, or moving source content; retrieved text is held for the request duration. · swirlaiconnect.com, 30 Sept 2026
Where SWIRL AI Search stands on Freedom251
- AI Enterprise Search Software#9 of 26