SWIRL AI Search searches across enterprise systems as each signed-in user, with access permissions enforced at the source. The maker says it does not copy, index, or move source content; retrieved text stays available only for the request. Search ranking combines keyword/BM25 results, E5-Large-V2 embedding re-ranking with hybrid fusion, and an MS-MARCO cross-encoder. It can produce cited answers from retrieved sources and flag claims those sources do not support. The connector list exceeds 150 options, including Microsoft 365, Google Workspace, Salesforce, ServiceNow, GitHub, Confluence, Jira, Box, and databases. It supports more than 100 LLMs, including on-prem models through Ollama and compatible frameworks. Enterprise provides a REST API and MCP server for agents to access ranked, permissioned answers. Deployment options include on-prem, private VPC, and cloud tenant environments using Docker Compose or Kubernetes. Departmental licensing is 24000.00 USD per year; a paid pilot is 12000.00 USD per once, credited to the first annual contract. A separately licensed Semantic Cache is an exception to its no-vector-store approach.
Who it is for
SWIRL is aimed at enterprises that cannot centralize their data. Its grounded answers may suit users such as lawyers, analysts, and clinicians who rely on source-based information.
What is good
- Preserves source permissions during live searches.
- Answers include citations and can flag unsupported claims.
- Lists more than 150 connectors.
- Supports more than 100 LLMs.
- Can be deployed on-prem, in a private VPC, or cloud tenant.
What to know first
- Departmental annual licensing is 24000.00 USD per year.
- Semantic Cache is separately licensed.
- Formal regulatory compliance depends on customer-configured controls.
Verdict
SWIRL is designed for organizations that need search across distributed systems without moving source content. Its annual licensing starts with a departmental plan, while the Semantic Cache has separate licensing.
SWIRL AI Search plans and pricing
All plansCompared on AI enterprise search software
- Free plan
- Yes
- Permission sync
- Yes
- Answer citations
- Yes
- Deployment options
- hybrid
- Indexed content limit
- 0 GB
- Admin controls
- Yes
