SurveyToGo

Overview

SurveyToGo is market-research software for designing questionnaires, collecting interviews and overseeing fieldwork. It is best suited to agencies coordinating interviewers across projects and locations. Its main advantage is the combination of offline collection and detailed controls; its interview-based plans make capacity the key purchasing decision.

Key features

Questionnaires and fieldwork

SurveyToGo supports CAPI, CAWI and CATI research, spanning in-person, web and telephone interviewing. Its designer handles branching, skips, filters, loops, piping, scripts and randomized rotations, giving teams room to tailor a questionnaire to responses and study rules. That flexibility suits structured research projects, though it may be more than a simple one-off survey needs.

Interviews can continue offline: responses are stored locally and uploaded automatically when connectivity returns. Surveys can display images, sound and video, and interviews can include photo, video or audio attachments. These options help capture context beyond answers alone, while creating more material for a team to manage.

Oversight and data management

GPS tracking, silent voice recording, suspicious-interview flags and a console for accepting or rejecting interviews give supervisors concrete ways to review collection. Global and interviewer-level quotas, interview histories, attachments, locations and permissions can be managed centrally. This is a strong fit for distributed fieldwork; teams that do not need interview-level oversight may find the breadth of controls unnecessary.

SurveyToGo Insights and data connectors are included at no additional cost, with visualization integrations for Power BI and Google Looker. A command-line utility supports automatic exports, and customers may access account data through an API. Those routes are useful for teams bringing survey data into existing reporting workflows.

Dooblo Ltd.’s information security management system is certified to ISO/IEC 27001:2022 for SaaS data collection and questionnaire management. The maker also describes biometric server locks, round-the-clock surveillance, security patching and an enterprise-class firewall. Its privacy policy says it intends to comply or be compatible with applicable data protection laws, including GDPR where applicable in the EU and EEA.

Pricing

SurveyToGo has a free entry point with 50 interviews preloaded. Test-mode interviews do not use production credits, but only 10 test interviews per survey are retained at a time. That makes the free access useful for trying the workflow, but it is a small production allowance for ongoing research.

Paid capacity is organized into interview bundles: 100, 500, 1,000, 2,000, 6,000, 12,000, 20,000, 30,000 and 60,000 interviews. Each bundle includes unlimited users, devices, surveys and questions, so larger teams do not face seat or questionnaire caps within these plans. All use custom pricing, leaving buyers to establish the cost of the required capacity with the maker.

A free trial is also offered. SurveyToGo is available as a hosted service or on-premise model; on-premise details are handled through sales. The company describes its support as fast, concise and friendly, and provides a contact for Insights and integration questions.

Platforms

SurveyToGo supports Android, iOS, web and Windows, as well as API access and self-hosted deployment. The mix accommodates mobile field collection alongside browser-based project work and integration needs.

Who it's for

The maker says SurveyToGo serves small and large agencies, from smaller projects and audits to global market research firms. Its quotas, interviewer controls and offline operation are particularly relevant to teams coordinating fieldwork across people or places. Organizations primarily seeking a lightweight survey form, rather than managed interview collection, have less reason to choose it.

Pros and cons

• Pros: Offline storage with automatic upload helps field teams keep working through gaps in connectivity.
• Pros: Quotas, interview review controls and centralized project management support oversight of distributed collection.
• Pros: Unlimited users, devices, surveys and questions in the interview bundles avoid per-seat and questionnaire caps.
• Cons: The free entry point includes 50 interviews, which limits its usefulness for sustained production work.
• Cons: Bundle prices are custom, so teams cannot readily compare costs from the capacity tiers alone.
• Cons: On-premise deployment requires a sales discussion for details.

Alternatives

For a broader directory of research tools, see Market Research Software or Survey Software.

Appinio is worth considering for teams looking at a paid research product with a free plan and study-based Team and Starter offerings. SurveyMonkey may suit simpler survey, form or quiz needs: its Basic plan is free but limits surveys to 10 questions and has limited responses. For conjoint work, Conjoint Survey offers a free pilot for one researcher, one conjoint survey and up to 20 completed responses, with no full exports. Conjointly is another option for advanced-method surveys, with 20 responses on its Basic plan and a Professional plan at $2,895 a year.

DataLion may suit teams seeking a free research workspace: its free tier allows one user, one project and 100 cases. GlobalWebIndex offers a different focus, with 10 Agent Spark prompts per month free and unlimited prompts on Plus at $150 a month. Intergam is another option. LimeSurvey may appeal to teams wanting a low-cost starting point: its free plan has 25 responses per month and one admin user, while Basic costs $39 a month.

Verdict

SurveyToGo is a strong choice for agencies that need offline interview collection, adaptive questionnaires and centralized control over fieldwork quality. Its best reason to choose is the reach from mobile interviewing through quota management and interview review, with capacity tiers that permit unlimited users and devices. Look elsewhere if you need transparent bundle pricing or only a straightforward survey tool; the free 50-interview allowance is better treated as an entry point than a long-term operating plan.