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SurveyLab

by SurveyLab

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SurveyLab's own site

What SurveyLab is

SurveyLab is a survey platform with tools for building questionnaires, collecting responses, and reviewing results. Survey features include logic branching, custom branding, response analytics, API access, and a respondent panel. The service is listed on the API platform, and a Survey API is available. A free plan includes 50 responses total. Paid plans are listed at $49.00 per month for Starter with 1,000 responses, $99.00 per month for Advanced with 2,500 responses, and $249.00 per month for Professional with 10,000 responses and three users. The Enterprise plan lists unlimited responses and five or more users, but no price. SurveyLab also lists a 14-day trial. Its response limit is stated as 1,000 responses per month, matching the Starter allowance; the Advanced and Professional plans specify higher monthly totals. The maker is based in Warsaw, Poland.

Who it suits

SurveyLab suits individuals or teams collecting survey responses who need branching, branding, analytics, or API access. Its plan allowances may help match expected response volume, while Professional and Enterprise list multi-user access.

What it does well

  • Free plan includes 50 total responses.
  • Logic branching and custom branding are available.
  • Response analytics and API access are listed.
  • Respondent panel is available.

What to know first

  • Free plan is limited to 50 total responses.
  • Professional is the only plan listing three users.

Plans

PlanBilled and limitsPrice
Free50 responses totalFree
Professional$249 /1 m; $2490 /12 m · 10000 responses/month · 15000 email invitations/month · 3 users · 4 GB storage · offline responses · mobile app$249 a month
Starter$49 /1 m; $490 /12 m · 1000 responses/month · 2000 email invitations/month · 1 user · 50 MB storage$49 a month
Advanced$99 /1 m; $990 /12 m · 2500 responses/month · 5000 email invitations/month · 1 user · 250 MB storage$99 a month
EnterpriseAsk for price · Unlimited responses · unlimited users · 100000+ API calls/month · SSO · SFTP · ODBCOn request

As surveylab.com lists them, read 20 Sept 2026. The maker's own page has the final word.

Verdict

SurveyLab pairs survey-building features with several response allowances, from a 50-response free tier to an Enterprise plan with unlimited responses.

Facts from SurveyLab's own pages

AI features
Official product pages list AI survey translation, response translation, sentiment analysis and response tagging. · surveylab.com, 15 Oct 2026
Response analytics
Yes · surveylab.com, 20 Sept 2026
API
The REST API uses HTTPS, JSON and JWT authentication with client ID and client secret credentials. · surveylab.com, 15 Oct 2026
API access
Yes · surveylab.com, 20 Sept 2026
Respondent panel
Yes · surveylab.com, 20 Sept 2026
Company headquarters
The owner lists its address at Al. Komisji Edukacji Narodowej 36/112b, 02-797 Warsaw, Poland. · surveylab.com, 15 Oct 2026
Company legal owner
The official contact page identifies 7 Points Ltd. (7 Points Sp. z o.o.) as the SurveyLab service owner. · surveylab.com, 15 Oct 2026
Company size
LinkedIn lists Surveylab Limited as a privately held information-services company with 2–10 employees. · linkedin.com, 15 Oct 2026
Compliance
SurveyLab states that it is GDPR compliant, stores customer data on EU servers, follows OWASP guidance and is ISO 27001 certified. · surveylab.com, 15 Oct 2026
Custom branding
Yes · surveylab.com, 20 Sept 2026
Documentation
The help center lists 152 FAQ articles across survey design, questions, logic, reports, integrations, AI, mobile and other topics. · surveylab.com, 15 Oct 2026
Exports
Results can be exported as CSV, Excel, SPSS, PDF and PowerPoint files. · surveylab.com, 15 Oct 2026
Extensibility
SurveyLab also exposes webhooks, SFTP, ODBC, SSO and Zapier connectivity; REST API access is an Enterprise feature. · surveylab.com, 15 Oct 2026
Founded
HandWiki records the initial SurveyLab release as 2006 and attributes it to Polish company 7 Points. · handwiki.org, 15 Oct 2026
Free plan
Yes · surveylab.com, 20 Sept 2026
Headquarters
Warsaw, Poland · surveylab.com, 28 Sept 2026
Integrations
Listed integrations include Zapier, Salesforce, Zendesk, Slack, Intercom, LiveChat, Google Analytics, Google Drive, Synerise, Cint and Dynata. · surveylab.com, 15 Oct 2026
Languages
SurveyLab supports multilingual surveys and right-to-left languages such as Hebrew and Arabic. · surveylab.com, 15 Oct 2026
Licence
SurveyLab is described as proprietary software rather than open-source software. · handwiki.org, 15 Oct 2026
Limit: customization
Some G2 reviewers say advanced design and reporting customization can feel limited or require workarounds. · g2.com, 15 Oct 2026
Limit: filtering and learning curve
Independent reviews mention that filtering is not always straightforward and complex functions take time to learn. · capterra.com, 15 Oct 2026
Limit: outage experience
A Capterra reviewer reported a platform update temporarily stopped a survey until support fixed the issue. · capterra.com, 15 Oct 2026
Limit: pricing
Reviewers report that pricing can be high for small teams and that advanced capabilities require higher tiers. · g2.com, 15 Oct 2026
Logic branching
Yes · surveylab.com, 20 Sept 2026

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