SurveyLab
by SurveyLab

What SurveyLab is
SurveyLab is a survey platform with tools for building questionnaires, collecting responses, and reviewing results. Survey features include logic branching, custom branding, response analytics, API access, and a respondent panel. The service is listed on the API platform, and a Survey API is available. A free plan includes 50 responses total. Paid plans are listed at $49.00 per month for Starter with 1,000 responses, $99.00 per month for Advanced with 2,500 responses, and $249.00 per month for Professional with 10,000 responses and three users. The Enterprise plan lists unlimited responses and five or more users, but no price. SurveyLab also lists a 14-day trial. Its response limit is stated as 1,000 responses per month, matching the Starter allowance; the Advanced and Professional plans specify higher monthly totals. The maker is based in Warsaw, Poland.
Who it suits
SurveyLab suits individuals or teams collecting survey responses who need branching, branding, analytics, or API access. Its plan allowances may help match expected response volume, while Professional and Enterprise list multi-user access.
What it does well
- Free plan includes 50 total responses.
- Logic branching and custom branding are available.
- Response analytics and API access are listed.
- Respondent panel is available.
What to know first
- Free plan is limited to 50 total responses.
- Professional is the only plan listing three users.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Free | 50 responses total | Free |
| Professional | $249 /1 m; $2490 /12 m · 10000 responses/month · 15000 email invitations/month · 3 users · 4 GB storage · offline responses · mobile app | $249 a month |
| Starter | $49 /1 m; $490 /12 m · 1000 responses/month · 2000 email invitations/month · 1 user · 50 MB storage | $49 a month |
| Advanced | $99 /1 m; $990 /12 m · 2500 responses/month · 5000 email invitations/month · 1 user · 250 MB storage | $99 a month |
| Enterprise | Ask for price · Unlimited responses · unlimited users · 100000+ API calls/month · SSO · SFTP · ODBC | On request |
As surveylab.com lists them, read 20 Sept 2026. The maker's own page has the final word.
Verdict
SurveyLab pairs survey-building features with several response allowances, from a 50-response free tier to an Enterprise plan with unlimited responses.
Facts from SurveyLab's own pages
- AI features
- Official product pages list AI survey translation, response translation, sentiment analysis and response tagging. · surveylab.com, 15 Oct 2026
- Response analytics
- Yes · surveylab.com, 20 Sept 2026
- API
- The REST API uses HTTPS, JSON and JWT authentication with client ID and client secret credentials. · surveylab.com, 15 Oct 2026
- API access
- Yes · surveylab.com, 20 Sept 2026
- Respondent panel
- Yes · surveylab.com, 20 Sept 2026
- Company headquarters
- The owner lists its address at Al. Komisji Edukacji Narodowej 36/112b, 02-797 Warsaw, Poland. · surveylab.com, 15 Oct 2026
- Company legal owner
- The official contact page identifies 7 Points Ltd. (7 Points Sp. z o.o.) as the SurveyLab service owner. · surveylab.com, 15 Oct 2026
- Company size
- LinkedIn lists Surveylab Limited as a privately held information-services company with 2–10 employees. · linkedin.com, 15 Oct 2026
- Compliance
- SurveyLab states that it is GDPR compliant, stores customer data on EU servers, follows OWASP guidance and is ISO 27001 certified. · surveylab.com, 15 Oct 2026
- Custom branding
- Yes · surveylab.com, 20 Sept 2026
- Documentation
- The help center lists 152 FAQ articles across survey design, questions, logic, reports, integrations, AI, mobile and other topics. · surveylab.com, 15 Oct 2026
- Exports
- Results can be exported as CSV, Excel, SPSS, PDF and PowerPoint files. · surveylab.com, 15 Oct 2026
- Extensibility
- SurveyLab also exposes webhooks, SFTP, ODBC, SSO and Zapier connectivity; REST API access is an Enterprise feature. · surveylab.com, 15 Oct 2026
- Founded
- HandWiki records the initial SurveyLab release as 2006 and attributes it to Polish company 7 Points. · handwiki.org, 15 Oct 2026
- Free plan
- Yes · surveylab.com, 20 Sept 2026
- Headquarters
- Warsaw, Poland · surveylab.com, 28 Sept 2026
- Integrations
- Listed integrations include Zapier, Salesforce, Zendesk, Slack, Intercom, LiveChat, Google Analytics, Google Drive, Synerise, Cint and Dynata. · surveylab.com, 15 Oct 2026
- Languages
- SurveyLab supports multilingual surveys and right-to-left languages such as Hebrew and Arabic. · surveylab.com, 15 Oct 2026
- Licence
- SurveyLab is described as proprietary software rather than open-source software. · handwiki.org, 15 Oct 2026
- Limit: customization
- Some G2 reviewers say advanced design and reporting customization can feel limited or require workarounds. · g2.com, 15 Oct 2026
- Limit: filtering and learning curve
- Independent reviews mention that filtering is not always straightforward and complex functions take time to learn. · capterra.com, 15 Oct 2026
- Limit: outage experience
- A Capterra reviewer reported a platform update temporarily stopped a survey until support fixed the issue. · capterra.com, 15 Oct 2026
- Limit: pricing
- Reviewers report that pricing can be high for small teams and that advanced capabilities require higher tiers. · g2.com, 15 Oct 2026
- Logic branching
- Yes · surveylab.com, 20 Sept 2026
Where SurveyLab stands on Freedom251
- Survey Software#6 of 131
- Marketing Research Software#7 of 58
- Market Research Software#9 of 59
- Survey And Feedback Software#6 of 24
- Survey API Software#11 of 31
- AI Survey Generators#12 of 29
