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Supista CRM
What Supista CRM is
Supista CRM is a cloud customer-relationship platform designed for Indian manufacturers. It brings lead capture, quotes, technical approvals, order-closure tracking, and after-sales complaints into one workspace. Teams can manage complaints, breakdowns, installations, warranties, service agreements, service history, and SLAs, while AI flags hot enquiries and stalled deals. Sales data connects with order management, production planning, and dispatch so delivery commitments can reflect plant capacity. Role-based dashboards show funnel, region, and segment views. Supista says the CRM integrates through secure APIs with ERP and custom systems, naming SAP, Oracle ERP, Tally, Salesforce, Excel, Google Sheets, Zoho, WhatsApp, email, and SMS. It is available on web, Android, and iOS, and Supista states ISO/IEC 27001 certification. Pricing starts at ₹2,000/mo (annual), with no free plan. The Startup plan costs ₹2,000 a month billed annually and allows five users; larger annual plans are listed at 20,000.00, 40,000.00, and ₹80,000 a month.
Who it suits
Supista CRM suits Indian manufacturers, including OEM, project-sales, dealer, distributor, and after-sales teams. It also targets SMEs that want to begin with core workflows and expand.
What it does well
- Built around manufacturing workflows
- Tracks leads through order closure
- Includes complaint and SLA tracking
- Connects with named ERP and business systems
- Available on web, Android, and iOS
What to know first
- No free plan
- Startup plan limits users to five
- External integrations are unavailable on Startup
- Pricing is billed annually
Limits
The Startup plan costs ₹2,000.00 per month billed annually and includes five users, 0.1 GB of database storage, 1 GB of file storage, and limited modules, workflows, and dashboards. It excludes external integrations and Agentic AI; Business and Enterprise plans charge separately for Document-to-AI, Gen AI reports, and Suggestions.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Startup | Billed annually · Database 0.1 GB · File storage 1 GB · 5 users · Limited app modules, workflows, and dashboards · No external integrations or Agentic AI | ₹2,000 a month |
| Small Business | Billed annually · Database 2 GB · File storage 100 GB · Unlimited users, app modules, workflows, and dashboards · No external integrations or Agentic AI | ₹20,000 a month |
| Business | Billed annually · Database 4 GB · File storage 200 GB · Unlimited users, app modules, workflows, and dashboards · Document-to-AI ₹5/document (max 10 pages) · Gen AI reports ₹3/report · Suggestions ₹1 | ₹40,000 a month |
| Enterprise | Billed annually · Database 16 GB · File storage 1 TB · Unlimited users, app modules, workflows, and dashboards · Document-to-AI ₹5/document (max 10 pages) · Gen AI reports ₹3/report · Suggestions ₹1 | ₹80,000 a month |
As supista.com lists them, read 7 Oct 2026. The maker's own page has the final word.
Getting started
- Open the Supista CRM website
- Request a demo or product discussion
- Choose an annual plan based on users, storage, modules, and integrations
- Work with Supista to configure workflows around your processes
- Import customer and lead data
- Connect ERP or other systems through supported integrations or secure APIs
- Use the web, Android, or iOS application
Verdict
Supista CRM focuses on manufacturing sales and service processes rather than generic contact management. Its integrations, dashboards, and mobile access support connected operations, but the paid-only structure and plan limits should be considered first.
Questions
How much does Supista CRM cost?
Pricing starts at ₹2,000/mo when billed annually. Listed plans are Startup ₹2,000.00, Small Business ₹20,000.00, Business ₹40,000.00, and Enterprise ₹80,000.00 per month, all billed annually.
Is there a free plan?
No, Supista CRM is paid and has no free plan.
Which platforms are supported?
It is available on the web, Android, and iOS, with cloud deployment.
Can it integrate with ERP systems?
Supista says it integrates with popular ERP platforms and custom systems through secure APIs. Named systems include SAP, Oracle ERP, Tally, Salesforce, Excel, Google Sheets, Zoho, WhatsApp, email, and SMS.
Who is Supista CRM designed for?
It is designed for Indian manufacturers, including OEM and project-sales teams, dealers, distributors, and after-sales service teams.
What support does Supista provide?
The contact team typically responds within 24 hours and offers a demo or product discussion.
Facts from Supista CRM's own pages
- Broader integrations
- The platform lists SAP, Oracle ERP, Tally, Salesforce, Microsoft Excel, Google Sheets, Zoho, WhatsApp, email, and SMS as systems it works with. · supista.com, 7 Oct 2026
- Dashboards
- Role-based dashboards provide management with real-time funnel, region, and segment visibility. · supista.com, 7 Oct 2026
- Data protection
- Supista's GDPR page describes role-based access controls, encryption in transit and at rest, security reviews, and configurable data retention policies. · supista.com, 7 Oct 2026
- ERP integration
- Supista says CRM can integrate with popular ERP platforms and custom systems using secure APIs. · supista.com, 7 Oct 2026
- Headquarters
- New Delhi, India · supista.com, 23 Sept 2026
- Implementation
- Supista says it configures workflows around a customer's processes, imports customer and lead data, and standard CRM deployments complete within weeks depending on integration depth and workflow complexity. · supista.com, 7 Oct 2026
- Lead and deal tracking
- The product captures enquiries from multiple channels, tracks them to order closure, and uses AI to flag hot enquiries and stalled deals. · supista.com, 7 Oct 2026
- Operational connections
- The CRM connects sales data to order management, production planning, and dispatch modules so teams can base delivery commitments on plant capacity. · supista.com, 7 Oct 2026
- Purpose
- Supista CRM is designed for Indian manufacturers to manage leads, quotes, technical approvals, and after-sales complaints in one workspace. · supista.com, 7 Oct 2026
- Security certification
- Supista states that it is ISO/IEC 27001 certified. · supista.com, 7 Oct 2026
- Service workflows
- It supports complaint, breakdown, installation, warranty, and service agreement tracking, including SLA tracking and service history. · supista.com, 7 Oct 2026
- Support
- The contact page says the team typically responds within 24 hours and offers a demo or product discussion. · supista.com, 7 Oct 2026
- Target customers
- The CRM is positioned for manufacturers, including OEM and project sales teams, dealers and distributors, and after-sales service teams; the page says SMEs can start with core workflows and scale. · supista.com, 7 Oct 2026
Where Supista CRM stands on Freedom251
- Manufacturing CRM Software#29 of 32