Freedom251 › Workflow Management Software
smartQ
What smartQ is
smartQ is an online visual task board for task tracking, issue management, ticketing, and team collaboration. Its Board View lets teams move tickets by drag and drop, apply colors and tags, and use search filters. Work is also available in List, Dashboard, and Ticket views; List View supports archived-ticket access and configurable or sortable columns. Teams can change workflows by adding, removing, or rearranging stage columns, and can set optional ticket limits for stages. People without registered accounts can submit tickets by email or external form, and External Users do not count toward the plan. Native iPhone, iPad, and Android apps provide access to boards, tickets, notes, and attachments. Integrations include Google Drive, Dropbox, OneDrive, Box, Gmail, Office 365, Slack, Zapier, Firefly, SpiderScribe, and an open API. Plans start at $7 per user per month, and the 30-day trial includes all features and unlimited users and projects, with file storage limited to 30Mb until a paid plan is selected.
Who it suits
smartQ may suit teams organizing work as tickets and configurable project stages. Its external ticket submissions, mobile apps, and listed integrations may also fit teams working across accounts and services.
What it does well
- Board View supports drag-and-drop ticket management.
- Workflows can be tailored with stage columns.
- External Users do not count toward the plan.
- Native iPhone, iPad, and Android apps are available.
- 30-day trial includes all features.
What to know first
- No free plan is available.
- Trial file storage is limited to 30Mb.
- Technical support is email-only for paying accounts.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Pro | per user / month · Unlimited Project Boards · 1Gb x users storage · Unlimited External Users · Email notifications · Reports · Custom Tickets Fields · Automation | $10 a month |
| Basic | per user / month · Unlimited Project Boards · 0.5Gb x users storage · Unlimited External Users · Email notifications · Reports | $7 a month |
As getsmartq.com lists them, read 11 Oct 2026. The maker's own page has the final word.
Verdict
smartQ offers several views, adaptable stages, and ticket intake from people without accounts. Its trial has limited file storage, and technical support is available only to paying account holders by email.
Facts from smartQ's own pages
- Access controls
- Account administrators can review access logs and restrict user access by country or IP address. · getsmartq.com, 11 Oct 2026
- API
- The REST API provides programmatic access to account data and requires user authorization and an API access key. · getsmartq.com, 11 Oct 2026
- Company
- smartQ is a trademark of Disarea LLC, whose contact page lists a P.O. Box in Wake Forest, North Carolina, USA. · getsmartq.com, 11 Oct 2026
- External tickets
- People without registered accounts can submit tickets by email or external form, and External Users do not count toward the plan. · getsmartq.com, 11 Oct 2026
- Headquarters
- Wake Forest, North Carolina, USA · getsmartq.com, 28 Sept 2026
- Integrations
- The product lists integrations including Google Drive, Dropbox, OneDrive, Box, Gmail, Office 365, Slack, Zapier, Firefly, SpiderScribe, and an open API. · getsmartq.com, 11 Oct 2026
- Kanban board
- Its Board View supports drag-and-drop ticket management, custom colors and tags, and search filters. · getsmartq.com, 11 Oct 2026
- Mobile
- Native iPhone, iPad, and Android apps provide access to boards and tickets, notes, and attachments. · getsmartq.com, 11 Oct 2026
- Product
- smartQ is an online visual task board for task tracking, issue management, ticketing, and team collaboration. · getsmartq.com, 11 Oct 2026
- Security
- The pricing page says smartQ is hosted in secure U.S. data centers with SOC 2 (SSAE-22) audited controls and nightly backups. · getsmartq.com, 11 Oct 2026
- Support
- The terms say technical support is available only to paying account holders and only by email. · getsmartq.com, 11 Oct 2026
- Trial limits
- The 30-day trial includes all features and unlimited users and projects, with file storage limited to 30Mb until a paid plan is selected. · getsmartq.com, 11 Oct 2026
- Views
- The product includes Board, List, Dashboard, and Ticket views, with archived-ticket access and sortable or configurable columns in List View. · getsmartq.com, 11 Oct 2026
- Workflow
- Project workflows can be customized by adding, removing, or reordering stage columns and setting optional ticket limits per stage. · getsmartq.com, 11 Oct 2026
Where smartQ stands on Freedom251
- Workflow Management Software#33 of 48
- Task Management Software#48 of 59