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SkyBill Utility Billing
What SkyBill Utility Billing is
SkyBill Utility Billing is utility management, billing and customer information software for utility providers, property managers and municipalities. It calculates recurring charges from meter readings or flat rates, with tariffs configurable by service, customer, property, quantity and time period. Utility types include electricity, solar power, gas, water, wastewater, sewerage, district heating, waste and property billing. External meter-reading gateways can send data automatically, and SkyBill checks for incomplete entries and unusual usage differences.
Its customer portal gives customers access to bills, consumption and payment histories. They can submit meter readings, contact their provider and optionally pay online. Listed payment gateways include Stripe, PayPal, Payzee and First Data; other gateways are available on request. SkyBill also integrates with external ERP systems, bank gateways, SMS messaging, debt collection systems and client portals.
The service is available as cloud SaaS, with on-premises deployment available on request. Platforms include web, Android, iOS and Windows, as well as API and self-hosted options. SkyBill says it provides everyday production support through an online ticketing system and offers client training. Its SaaS environment is in a European Tier III data center, with infrastructure, backups and cybersecurity measures provided. The company states that it obtained ISO 27001 and ISO 9001 certifications in 2019.
Who it suits
SkyBill suits utility providers, property managers and municipalities that need billing based on meter readings, flat rates or configurable tariffs. Its customer portal, payment options and integrations may also suit organizations serving customers or tenants across multiple utility types.
What it does well
- Supports meter-based and flat-rate billing with configurable tariffs.
- Accepts automatic uploads from external meter-reading gateways.
- Customer portal includes bills, readings and optional online payments.
- Integrates with ERP, bank gateways, debt collection and client portals.
- Available as cloud SaaS, with on-premises deployment on request.
What to know first
- There is no free plan.
- The free trial is limited to one user and 100 meter points or agreements.
- SMS delivery is typically handled by local service providers.
- On-premises deployment is available on request.
Limits
The free trial is limited to one user, 100 meter points or agreements, and five external web solution users. Trial access may be terminated after 30 days without system use.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Basic | per user, per month · subscription · free trial/free version fields shown by GetApp | €155 a month |
| PRO subscription | paid monthly in advance; price depends on users, meter points or agreements and additional services · no system-usage limit · 20 GB included · €1.5 per extra GB/month | On request |
As skybill.eu lists them, read 15 Oct 2026. The maker's own page has the final word.
Getting started
- Visit the SkyBill Utility Billing website.
- Request a free trial.
- Use the trial with up to one user and 100 meter points or agreements.
- Choose the cloud SaaS service or ask about on-premises deployment.
Verdict
Consider SkyBill if your organization needs configurable utility billing alongside customer accounts, meter data handling and payment options. Its trial has user and meter-point limits, and SMS delivery is handled by local service providers.
Questions
Does SkyBill have a free plan?
No. SkyBill is a paid product and offers a free trial.
What does the free trial include?
The trial is limited to one user, 100 meter points or agreements, and five external web solution users. Access may be terminated after 30 days without system use.
How is SkyBill priced?
The PRO subscription is billed per calendar month in advance. The total depends on users, meter points or agreements, and any additional services; current prices are available in the client portal.
Which platforms does SkyBill support?
Its listed platforms are Android, iOS, web and Windows, with API and self-hosted options also listed.
Can customers pay through the portal?
Customers can optionally pay online. Listed gateways are Stripe, PayPal, Payzee and First Data, with other gateways available on request.
Does SkyBill provide SMS messaging?
SkyBill's billing does not provide an SMS messaging service. SMS delivery is typically handled by local service providers.
Facts from SkyBill Utility Billing's own pages
- API and extensibility
- SkyBill says APIs are available for system fields or can be custom-built, with web services used for external integrations. · skybill.eu, 15 Oct 2026
- Billing
- It calculates periodic bills using meter readings or flat rates and supports configurable tariffs for services, customers, properties, quantities and time periods. · skybill.eu, 29 Sept 2026
- Billing methods
- The system calculates periodic bills from meter readings or flat rates and supports prepaid and postpaid arrangements. · skybill.eu, 15 Oct 2026
- Business Central foundation
- The product runs natively inside Microsoft Dynamics 365 Business Central with ERP finance, posting, reporting and audit functions. · skybill.eu, 15 Oct 2026
- Certifications
- The company’s history page states that SkyBill obtained ISO 27001 and ISO 9001 certifications in 2019. · skybill.eu, 29 Sept 2026
- Company founding
- LinkedIn lists SkyBill as founded in 2014. · linkedin.com, 15 Oct 2026
- Company headquarters
- LinkedIn lists Riga, Latvia as headquarters, with additional locations in Nicosia and Wilmington. · linkedin.com, 15 Oct 2026
- Company size
- LinkedIn lists SkyBill as privately held with 51–200 employees. · linkedin.com, 15 Oct 2026
- Customer portal
- The white-label portal lets customers view bills, balances and consumption, submit readings, message support and pay through a connected gateway. · skybill.eu, 15 Oct 2026
- Data-center security
- The vendor says its default SaaS environment is hosted in a European Tier III data center and includes backups and cybersecurity measures. · skybill.eu, 15 Oct 2026
- Deployment
- SkyBill is offered as cloud SaaS, with an on-premises version available on request. · skybill.eu, 29 Sept 2026
- Documentation
- The help center has categories for utility billing, client portal, landlord portal and API development; its overview article was updated June 21, 2022. · help.skybill.info, 15 Oct 2026
- Founded
- 2016 · skybill.eu, 28 Sept 2026
- Headquarters
- Riga, Latvia · skybill.eu, 28 Sept 2026
- Hosting options
- Microsoft Marketplace describes SaaS deployment in client, SkyBill, third-party or Microsoft clouds and says on-premises deployment is available by contacting the vendor. · marketplace.microsoft.com, 15 Oct 2026
- Independent integrations listing
- GetApp lists Microsoft Excel, Microsoft 365 and Dynamics 365 Business Central as the product's top integrations. · getapp.com, 15 Oct 2026
- Independent support listing
- GetApp lists phone, email/help desk, chat and FAQ/forum support, with web, Android and iPhone/iPad deployment. · getapp.com, 15 Oct 2026
- Integrations
- Listed integrations include Dynamics 365 API, Outlook, Power BI, Power Automate, Stripe, PayPal and other local gateways. · skybill.eu, 15 Oct 2026
- Invoice delivery
- Bills can be delivered by post, email, SMS or the customer portal using configurable invoice layouts. · skybill.eu, 15 Oct 2026
- Landlord portal
- Landlords can see unit status, invoices, payment flows, historical comparisons and property-level financial performance without back-office access. · skybill.eu, 15 Oct 2026
- Legal entities
- The vendor identifies SkyBill SIA in Riga, SkyBill Europe Ltd in Nicosia and SkyBill US LLC in Wilmington. · skybill.eu, 15 Oct 2026
- Limit: documentation
- One reviewer says customization is powerful but requires customers to write their own manual because documentation for bespoke changes is limited. · getapp.com, 15 Oct 2026
- Limit: technical skills
- A reviewer found the product technically demanding and said Microsoft and computing skills were needed for installation and customization. · getapp.com, 15 Oct 2026
- Limit: upgrades
- Reviewers mention that updates or upgrades can cause problems and should be tested before production installation. · getapp.com, 15 Oct 2026
Where SkyBill Utility Billing stands on Freedom251
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