ShiftWise Flex

What ShiftWise Flex is

ShiftWise Flex is a workforce technology platform for healthcare organizations planning labor, scheduling staff and managing deployment. It covers clinical and non-clinical workers in permanent, per diem, float, contingent and project-based roles, and is presented for hospitals and health systems. The platform includes self-scheduling, availability management and open-shift management, alongside AI-assisted order creation and shift recommendations. Workforce analytics, executive dashboards and predictive planning help organizations review staffing needs. Online staff profiles flag pending or expired eligibility requirements, and automated profile matching helps identify qualified talent. Daily reports include estimated spend by facility and specialty, fill rates and open positions. Automated billing and invoicing covers invoice creation, approval workflows and payment tracking. ShiftWise Flex can integrate with HRIS, scheduling, timekeeping and financial systems; the company says it consults with clients on integration needs. Its Manager mobile app extends desktop access for managers, and the product is available on web and iOS. The maker describes it as cloud-based technology adhering to SOC 2 compliance. On-demand WalkMe learning content includes tutorials, job aids, quick reference guides, videos and visual workflows. Live customer support is available Monday through Friday, 5:00 a.m. to 6:00 p.m. PT, excluding holidays. ShiftWise says implementation can take as little as four weeks without disrupting day-to-day activity. It serves more than 2,000 healthcare facilities in all 50 states and is headquartered in Dallas, Texas.

Who it suits

ShiftWise Flex is intended for healthcare organizations, including hospitals and health systems, managing clinical and non-clinical workforces across flexible and permanent roles. It may suit teams that need scheduling, eligibility tracking, staffing analytics and billing tools in one platform.

Getting started

1. Visit https://www.shiftwise.com/.
2. Contact ShiftWise to request pricing and discuss integration needs.
3. Use the platform on the web or iOS.
4. Access manager tools through the ShiftWise Flex Manager mobile app.
5. Use the on-demand WalkMe content for tutorials, guides and visual workflows.

Verdict

Consider ShiftWise Flex if your healthcare organization needs workforce planning, scheduling, credential tracking and billing across varied staff types. Look elsewhere if you need a published price or support outside the stated weekday hours.