Freedom251 › Digital Transaction Management Software
Sertifi
What Sertifi is
Sertifi provides hospitality-focused tools for electronic signatures, payments, and authorizations. Businesses can send contracts, banquet event orders, and other paperwork for signature, request payment with a signature, and track requests with automated reminders. Payment workflows include card-not-present event deposits and final payments, scheduled deposits, and ACH through SertifiPay or an integrated third-party gateway. Digital authorization forms collect card information and include instant card verification and Kount-powered fraud scoring.
Signed documents remain in the Sertifi portal for one year, while the PDF emailed at signing remains available indefinitely. Listed integrations include hospitality systems, Salesforce, Authorize.net, Stripe, and payment processors. Sertifi lists encrypted document storage, audit trails, TLS 1.2, PCI Level 1 validation, SOC 1 Type 2 and SOC 2 Type 2 compliance, and HIPAA compliance. The web product also has API access. A free travel-company authorization plan is listed as free; prices for other plans are available on request.
Who it suits
Sertifi suits hospitality businesses that handle contracts, event paperwork, payment collection, or card authorizations. Its plans include options for hotels, lodging, events, venues, and travel advisors.
What it does well
- Supports e-signatures, payments, and digital authorizations
- Automated reminders help track signature requests
- Offers card verification and fraud scoring for authorizations
- Lists hospitality, CRM, and payment integrations
- Free travel-company authorization plan is listed
What to know first
- Pricing for most plans is available on request
- Portal retention for signed documents is one year
- Card verification codes are not stored
Limits
The free Travel Company Authorizations plan is limited to receiving credit and virtual card details captured by a travel or payment company. Other listed packages have no price shown here; Sertifi says it transmits card verification codes such as CVVs but does not store them, and portal retention for signed documents is one year.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Free Travel Company Authorizations | Receive credit and virtual card details captured by a travel or payment company | Free |
| Hotel & Lodging — Premium | E-signatures · payments · direct and travel company authorizations | On request |
| Event & Venue — Essentials | SertifiPay · choose e-signatures or authorizations | On request |
| Event & Venue — Build-your-own package | Customized package | On request |
| Travel Advisor — Premium | SertifiPay · e-signatures · authorizations | On request |
| Hotel & Lodging — Build-your-own package | Customized package; existing brand or management company package may be available | On request |
| Event & Venue — Premium | SertifiPay · e-signatures · authorizations | On request |
| Travel Advisor — Essentials | SertifiPay · choose e-signatures or authorizations | On request |
The first 8 of 10 plans, as sertifi.com lists them, read 11 Oct 2026. The maker's own page has the final word. Every plan
Getting started
- Visit https://www.sertifi.com/ to review the available packages.
- Choose the free travel-company authorization plan or identify a package for your business type.
- Request pricing for a paid package, if needed.
- Use the web offering or API for your workflow.
- Consult the support center for documentation on signatures, payments, authorizations, integrations, and the API.
Verdict
Sertifi brings signature requests, payment workflows, and authorizations together for hospitality use cases. Buyers should review plan availability and document retention, including the distinction between the portal copy and the emailed PDF.
Questions
Is Sertifi free?
A free Travel Company Authorizations plan is listed as free. Other listed packages have pricing on request.
What can the free plan do?
It is for receiving credit and virtual card details captured by a travel or payment company.
Which platforms does Sertifi support?
The listed platforms are web and API.
What payment methods are supported?
Sertifi supports card-not-present event deposits and final payments, scheduled deposits, and ACH through SertifiPay or an integrated third-party gateway.
Which integrations are listed?
They include Amadeus Delphi.fdc, Infor HMS and Sales & Catering, Oracle OPERA Cloud, Salesforce, Authorize.net, Stripe, and several payment processors.
How long are signed documents available?
Signed documents remain in the Sertifi portal for one year. The PDF emailed at signing is available indefinitely.
Facts from Sertifi's own pages
- Authorizations
- Digital authorization forms capture card information and include instant card verification and fraud scoring powered by Kount. · corp.sertifi.com, 11 Oct 2026
- Availability
- The security page states a 99.9% SLA uptime guarantee and says systems are monitored 24 hours a day, 365 days a year. · corp.sertifi.com, 11 Oct 2026
- Company
- Sertifi says it has been acquired by Flywire, a global payments enablement and software company. · corp.sertifi.com, 11 Oct 2026
- Document retention
- Signed documents remain in the Sertifi portal for one year, while the PDF emailed at signing is available indefinitely. · corp.sertifi.com, 11 Oct 2026
- Electronic signature law
- Sertifi says its electronic signatures are legally binding under laws including the U.S. ESIGN Act and UETA and the EU eIDAS regulation. · corp.sertifi.com, 11 Oct 2026
- E-signatures
- Users can send contracts, BEOs, and other paperwork for electronic signature, request payments with signatures, and track requests with automated reminders. · corp.sertifi.com, 11 Oct 2026
- Founded
- 2008 · sertifi.com, 28 Sept 2026
- Headquarters
- Chicago, Illinois, United States · sertifi.com, 28 Sept 2026
- Integrations
- Listed integrations include Amadeus Delphi.fdc, Infor HMS and Sales & Catering, Oracle OPERA Cloud, Salesforce, Authorize.net, Stripe, and several payment processors. · corp.sertifi.com, 11 Oct 2026
- Payment data limit
- Sertifi says PCI DSS rules prevent it from storing card verification codes such as CVVs, which it transmits but does not store. · corp.sertifi.com, 11 Oct 2026
- Payments
- Sertifi supports card-not-present event deposits and final payments, scheduled deposits, and ACH payments through SertifiPay or an integrated third-party gateway. · corp.sertifi.com, 11 Oct 2026
- Product
- Sertifi offers hospitality-focused e-signature, payment, and authorization solutions to help businesses contract and close business. · corp.sertifi.com, 11 Oct 2026
- Security
- Sertifi lists TLS 1.2, encrypted document storage, audit trails, PCI Level 1 validation, SOC 1 Type 2 and SOC 2 Type 2 compliance, and HIPAA compliance. · corp.sertifi.com, 11 Oct 2026
- Support
- The support center provides documentation for signatures and payments, digital authorizations, integrations, the Sertifi API, and customer support contact. · supportcenter.sertifi.com, 11 Oct 2026
- Users
- The company says more than 20,000 hospitality locations across 150+ countries use Sertifi. · corp.sertifi.com, 11 Oct 2026
Where Sertifi stands on Freedom251
- Digital Transaction Management Software#20 of 58
- E-Signature Software#35 of 68
- Electronic Signature Software#19 of 33
- E-signature tools#40 of 68
- Electronic Signature APIs#17 of 27