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Sertifi API

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What Sertifi API is

Sertifi API provides developers with integration paths for Sertifi signing and payment workflows. Its Developer Center offers REST, SOAP, and Travel Company Authorizations API options. To use the REST API, customers can request a key from a Customer Success Manager or submit a support ticket. The REST documentation describes creating folders and documents, inviting signers, and adding payment requests to a folder. Sertifi’s e-signature solution is designed for hospitality businesses and supports contracts, BEOs, HR paperwork, and other documents. Customers can sign from any device and location, request payments alongside signatures, and use templates and automated reminders. The company names integrations including Amadeus Delphi.fdc, Infor HMS and Sales & Catering, Oracle OPERA Cloud Service, Salesforce, and several payment processors. Sertifi says connections use TLS 1.2 and identifies SOC 2 Type 2 and ISO 27001 compliant data facilities. Signed documents remain in its portal for one year; the PDF emailed at signing is available indefinitely. Pricing is on request, though a free Travel Company Authorizations plan is listed as free.

Who it suits

Sertifi API suits developers integrating signing or payment steps, particularly for hospitality workflows. The Developer Center also provides a Travel Company Authorizations API path.

What it does well

  • Offers REST, SOAP, and Travel Company Authorizations APIs
  • REST documentation covers folders, documents, signers, and payments
  • Includes a sandbox environment and signed-file retrieval
  • Lists workflow status API and 17 webhook event types

What to know first

  • REST API key must be requested
  • No identity verification is listed
  • Signed documents stay in the portal for one year

Limits

The free plan covers Travel Company Authorizations: receiving credit and virtual card details captured by a travel or payment company. Paid package prices are on request. Signed documents remain in the portal for one year, although the emailed PDF copy is available indefinitely.

Plans

PlanBilled and limitsPrice
Free Travel Company AuthorizationsTravel Company Authorizations: receive credit and virtual card details originally captured by a travel or payment companyFree
PremiumHotel & Lodging: e-Signatures, payments, and authorizations; Event & Venue and Travel Advisor: SertifiPay payments, e-Signatures, and authorizationsOn request
EssentialsHotel & Lodging: choose a Front Office or Back Office package; Event & Venue and Travel Advisor: SertifiPay payments plus either e-Signatures or AuthorizationsOn request
Build-your-own packageCustom package; contact a Sertifi account managerOn request
Travel Management CompaniesOpen API access for integration development; access to hotels subscribed to receive payment e-confirmations via integrationsOn request

As corp.sertifi.com lists them, read 8 Oct 2026. The maker's own page has the final word.

Getting started

  1. Visit the Sertifi Developer Center at https://corp.sertifi.com/developer-center/.
  2. Select the REST, SOAP, or Travel Company Authorizations API path for your integration.
  3. For REST access, request a key through a Customer Success Manager or support ticket.
  4. Use the available sandbox environment while developing.
  5. Contact a Sertifi account manager about a custom package or paid plan.

Verdict

Sertifi API offers several integration paths around a hospitality-focused signing and payment service. Pricing is on request, with a free Travel Company Authorizations plan listed as free.

Questions

Is Sertifi API free?

A free Travel Company Authorizations plan is listed as free. Paid package prices are on request.

What API options are available?

The Developer Center offers REST, SOAP, and Travel Company Authorizations API paths.

How can I get a REST API key?

Request one through a Customer Success Manager or submit a support ticket.

Which integrations are named?

They include Amadeus Delphi.fdc, Infor HMS and Sales & Catering, Oracle OPERA Cloud Service, Salesforce, and several payment processors.

Does Sertifi provide a sandbox?

Yes. A sandbox environment is listed.

How long are signed documents available?

Signed documents remain in the Sertifi portal for one year. The PDF emailed at signing remains available indefinitely.

Facts from Sertifi API's own pages

API access
A Sertifi REST API key can be obtained through a Customer Success Manager or by submitting a support ticket. · sertifi.readme.io, 8 Oct 2026
API choices
The Developer Center offers REST, SOAP, and Travel Company Authorizations API paths for integration development. · corp.sertifi.com, 8 Oct 2026
API workflow
The REST API documentation describes creating folders and documents, inviting signers, and adding payment requests to a folder. · corp.sertifi.com, 8 Oct 2026
Audit trail
Sertifi says its transaction audit trail records document access and signing details, including date, IP address, email address, hash record, and signing method. · corp.sertifi.com, 8 Oct 2026
Availability
The company states that its service has 99.9% SLA uptime guarantees and is monitored 24 hours a day, 365 days a year. · corp.sertifi.com, 8 Oct 2026
Company
Sertifi says it has been acquired by Flywire and that more than 20,000 hospitality locations across 150+ countries trust its solutions. · corp.sertifi.com, 8 Oct 2026
Compliance
Sertifi states that it is PCI Level 1 validated, HIPAA compliant, SOC 1 Type 2 and SOC 2 Type 2 compliant, and conducts annual audits. · corp.sertifi.com, 8 Oct 2026
Document retention
Signed documents remain in a Sertifi portal for one year, while the PDF copy emailed at signing is available indefinitely. · corp.sertifi.com, 8 Oct 2026
Headquarters
Chicago, Illinois, United States · corp.sertifi.com, 28 Sept 2026
Integrations
Named integrations include Amadeus Delphi.fdc, Infor HMS and Sales & Catering, Oracle OPERA Cloud Service, Salesforce, and several payment processors. · corp.sertifi.com, 8 Oct 2026
Security
The security page states that connections use TLS 1.2 and identifies SOC 2 Type 2 and ISO 27001 compliant data facilities. · corp.sertifi.com, 8 Oct 2026
Signing
Sertifi lets customers sign contracts from any device and location, request payments with signatures, and use automated reminders and templates. · corp.sertifi.com, 8 Oct 2026
Support
The Developer Center directs users to its Support Center and says they can contact the support team through its Support widget. · corp.sertifi.com, 8 Oct 2026
Target market
Sertifi describes its e-signature solution as an all-in-one experience designed for hospitality businesses and says it supports contracts, BEOs, HR paperwork, and other documents. · corp.sertifi.com, 8 Oct 2026

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