Freedom251 › Septic Service Software
SepticTrack
What SepticTrack is
SepticTrack is a web platform for septic service reporting, cleaning and inspection workflows for councils, service agents and plumbing businesses. Teams can schedule services, pump-outs, repairs and inspections, then record service data, images and technician notes onsite from any internet-connected device. GPS mapping helps staff mark assets and locate them for future work. The platform supports daily job and asset reports, which can be sent to customers, councils and administration teams. Reports can also be exported as Excel, PDF or CSV files. Users can store photos and supporting site records alongside historical records and images. SepticTrack describes access logs, user interaction history and data backup support for operational records. Separate portals are provided for service agents and administrators, and online help desk support is listed for software questions and issues. The Platform Subscription costs $150 a month for core service workflow and reporting access. Council Portal access is configured by agreement, while Service Reporting has usage-based per-service options. There is no free plan.
Who it suits
SepticTrack suits councils, service agents and plumbing businesses that need to schedule septic work and record service activity. Its reporting and separate portals may also suit teams sharing records with councils, customers or administrators.
What it does well
- Schedules services, pump-outs, repairs and inspections
- Captures field data from internet-connected devices
- GPS mapping helps locate marked assets
- Exports reports as Excel, PDF and CSV
- Provides separate agent and administrator portals
What to know first
- No free plan
- Platform Subscription costs $150 a month
- Council Portal pricing is by agreement
- Service Reporting is usage based
Limits
There is no free plan. The Platform Subscription is $150 a month for core workflow and reporting access; Council Portal is by agreement, and Service Reporting is usage based.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Platform Subscription | From $150/month · Core access for managing service workflows and reporting | $150 a month |
| Council Portal | By agreement · Configured access and reporting for council or LGA requirements | On request |
| Service Reporting | Usage based · Per-service reporting options for submitted jobs and activity | On request |
As septictrack.com lists them, read 7 Oct 2026. The maker's own page has the final word.
Getting started
- Visit https://www.septictrack.com/.
- Choose the Platform Subscription at $150 a month, Council Portal by agreement, or usage-based Service Reporting.
- Use the web platform through an internet-connected device.
- Set up access through the service agent or administrator portal.
Verdict
SepticTrack combines field records, asset mapping and reporting for septic-service work. The Platform Subscription has a stated monthly price, while council and per-service options use other pricing arrangements.
Questions
Does SepticTrack have a free plan?
No. SepticTrack is a paid platform and has no free plan.
How much does the Platform Subscription cost?
The Platform Subscription costs $150 a month and includes core access for managing service workflows and reporting.
How is Service Reporting priced?
Service Reporting has usage-based, per-service options for submitted jobs and activity.
Which platform does SepticTrack support?
The listed platform is web. Field data can be recorded from any internet-connected device.
What file formats can reports use?
Reports can be exported as Excel, PDF and CSV files.
Facts from SepticTrack's own pages
- Access roles
- The site provides separate service agent and administrator portals. · septictrack.com, 7 Oct 2026
- Device access
- The site says field data can be recorded from any internet connected device. · septictrack.com, 7 Oct 2026
- Field workflow
- Users can schedule services, pump-outs, repairs and inspections, then capture service data, images and technician notes onsite. · septictrack.com, 7 Oct 2026
- GPS mapping
- Asset marking uses GPS mapping to help locate assets for future work. · septictrack.com, 7 Oct 2026
- Images and history
- Users can upload photos and supporting site records, with historical record and image storage. · septictrack.com, 7 Oct 2026
- Logs and backup
- The site describes access logs and user interaction history, along with data backup support for operational records. · septictrack.com, 7 Oct 2026
- Pricing model
- Pricing can be configured for contractor funded, council funded or hybrid reporting models. · septictrack.com, 7 Oct 2026
- Purpose
- SepticTrack streamlines septic service reporting, cleaning and inspection workflows for councils, service agents and plumbing businesses. · septictrack.com, 7 Oct 2026
- Reports and exports
- The platform supports daily job and asset reports, sends reports to customers, councils and administration teams, and exports Excel, PDF and CSV files. · septictrack.com, 7 Oct 2026
- Support
- The platform lists online help desk support for software questions and issues. · septictrack.com, 7 Oct 2026
Where SepticTrack stands on Freedom251
- Septic Service Software#20 of 21